BMW of Seattle

isakhnov · 10-14-2011, 02:03 AM

BMW of Seattle provides online tool to schedule service. There are multiple people listed you can schedule your appointment with. Any idea on who is the best option to go with?

Johnny Lin · 10-14-2011, 02:20 AM

Not sure about other, but I use Elle Lochelt if I go to BMW Seattle

iroquis_pliskin · 10-14-2011, 12:23 PM

Tony Alongi

w00tw00t · 10-14-2011, 01:02 PM

I work with Tony too and he's been good so far!

1MOREMOD · 10-14-2011, 01:34 PM

i use derek who has been good with my car about mods and also alex who is their dinan guy at the seattle store.

isakhnov · 10-14-2011, 09:47 PM

Thanks for the data!

Erhan · 10-15-2011, 10:54 PM

Alex Long is pretty cool. He has an E36 M3 that he races, and he is pretty cool about mods on cars. He was telling me that I should get full akra...

onesixeight · 10-16-2011, 02:26 PM

I second Alex Long...He has been very accommodating and I like him because he's very quick with e-mails.

I've worked will Elle Lockhart too, but I had one bad incident with her. I think I may have caught her on her bad day, but one day when I went to pick up my car, she just stared at me and took at me if I was coming to thief an M3.

She finally apologized and said it was because she had two AW E92 M3's in that day and I didn't look like the other guy.

TTG · 10-18-2011, 10:03 PM

Call Denise! She is awesome......

Art · 10-19-2011, 08:50 PM

I've used Jeff for many years, but heard he no longer works there. I got assigned Alex this Firday, good to hear he is good as well.

erics02wrx · 10-21-2011, 09:44 PM

Alex Long is great to work with and no BS!

urBan_dK · 02-16-2012, 04:17 PM

Hey guys, just to let you know I took the advice in this thread and took the M3 to BMW of Seattle. Alex was my service adviser, and a great guy! They even gave me a loaner.

Had a handful of warranty issues, including a few peeling trim pieces, a leaky rear driver side door vapor seal, and a battery on its way out. All were fixed under warranty without a problem.

So two thumbs up for the best dealer experience I've had in 10 years of car ownership!

10-14-2011, 02:03 AM	#1
isakhnov Private First Class 42 Rep 169 Posts Drives: f10 M5 CP - SG/AB Join Date: Jun 2011 Location: WA iTrader: (1)	BMW of Seattle - service question BMW of Seattle provides online tool to schedule service. There are multiple people listed you can schedule your appointment with. Any idea on who is the best option to go with?
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10-14-2011, 02:20 AM	#2
Johnny Lin Lieutenant General 832 Rep 11,307 Posts Drives: AW E92 M3 Join Date: Apr 2006 Location: Bellevue, WA iTrader: (42)	Not sure about other, but I use Elle Lochelt if I go to BMW Seattle
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10-14-2011, 12:23 PM	#3
iroquis_pliskin Enlisted Member 11 Rep 40 Posts Drives: Sapphire Black M6 Join Date: Feb 2010 Location: Seattle,WA iTrader: (0)	Tony Alongi
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10-14-2011, 01:02 PM	#4
w00tw00t Colonel 408 Rep 2,171 Posts Drives: 2016 MW M4 Join Date: Oct 2010 Location: San Jose, CA iTrader: (13)	I work with Tony too and he's been good so far!
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10-14-2011, 01:34 PM	#5
1MOREMOD - 11817 Rep 23,187 Posts Drives: Race car-> Join Date: Mar 2009 Location: check your mirrors iTrader: (5)	i use derek who has been good with my car about mods and also alex who is their dinan guy at the seattle store. __________________ 02 Tiag e46 M3\|6MT\|GC plates\|MCS c.o.\|GC bars\|GC race control arms\|GC bushings\|BW eng. & tran. mounts\|subframe kit\|BW race shifter\|BW Jaffster\|Euro header\|BW exhaust\|K&N c.a.i.\|Epic race tune\|Rouge pulleys\|Seibon CF hood\|CSL bumper\|apr gt 250 & splitter\|ST-40\|XR-2\|SS lines\|half cage\|Recaro profi\|Profi 2 harness\|BMWpedals\|BW studs\|
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10-14-2011, 09:47 PM	#6
isakhnov Private First Class 42 Rep 169 Posts Drives: f10 M5 CP - SG/AB Join Date: Jun 2011 Location: WA iTrader: (1)	Thanks for the data!
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10-15-2011, 10:54 PM	#7
Erhan Colonel 87 Rep 2,464 Posts Drives: Cooper S Join Date: Oct 2008 Location: Seattle iTrader: (0)	Alex Long is pretty cool. He has an E36 M3 that he races, and he is pretty cool about mods on cars. He was telling me that I should get full akra... __________________ 2011 MINI Cooper S previous cars: E92 M3, Z4MC, Z4 Roadster, E36 328 Sedan
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10-16-2011, 02:26 PM	#8
onesixeight Captain 102 Rep 614 Posts Drives: F82 M4/i8 Join Date: May 2005 Location: Seattle, WA iTrader: (3)	I second Alex Long...He has been very accommodating and I like him because he's very quick with e-mails. I've worked will Elle Lockhart too, but I had one bad incident with her. I think I may have caught her on her bad day, but one day when I went to pick up my car, she just stared at me and took at me if I was coming to thief an M3. She finally apologized and said it was because she had two AW E92 M3's in that day and I didn't look like the other guy.
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10-18-2011, 10:03 PM	#9
TTG ... 936 Rep 4,326 Posts Drives: M340 Join Date: Aug 2006 Location: Seattle, WA iTrader: (3) Garage List 2011 BMW M3 [7.84] 2007 335 Coupe (ret ... [9.00]	Call Denise! She is awesome...... __________________ 2020 G20 M340 xDrive - Portimao Blue - ZDA\|ZPP\|ZPX\|1CR\|1PE\|6NW\|6WD 2016 F10 535i xDrive - AW - Retired 2011 E92 M3 - AW……………....ED April 29th, 2010 - Retired 2007 E92 335i -Space Gray.....ED Oct 19th, 2006 - Retired
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10-19-2011, 08:50 PM	#10
Art Private 7 Rep 59 Posts Drives: E92 M3 Join Date: Jan 2010 Location: Seattle iTrader: (0)	I've used Jeff for many years, but heard he no longer works there. I got assigned Alex this Firday, good to hear he is good as well.
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10-21-2011, 09:44 PM	#11
erics02wrx ? 48 Rep 125 Posts Drives: E90 M3 Join Date: Aug 2010 Location: Snohomish WA iTrader: (0)	Alex Long is great to work with and no BS! __________________ 08 E90 M3, slick top, single hump, 6MT
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02-16-2012, 04:17 PM	#12
urBan_dK First Lieutenant 25 Rep 395 Posts Drives: 2008 E90 M3 Join Date: Jan 2012 Location: Mill Creek, WA iTrader: (3) Garage List 2013 Subaru WRX [10.00] 2000 Aprilia RSV Mi ... [10.00] 2008 BMW E90 M3 [10.00] 2005 Honda S2000 [10.00]	Hey guys, just to let you know I took the advice in this thread and took the M3 to BMW of Seattle. Alex was my service adviser, and a great guy! They even gave me a loaner. Had a handful of warranty issues, including a few peeling trim pieces, a leaky rear driver side door vapor seal, and a battery on its way out. All were fixed under warranty without a problem. So two thumbs up for the best dealer experience I've had in 10 years of car ownership!
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