Holdup at the VPC

Boeing Driver · 11-30-2015, 09:54 PM

Looks like there is holdup in getting cars processed through the Brunswick VPC. My car was dropped off in GA this past thursday, but my dealer said one of their deliveries has been there since 12 Nov. They couldn't figure out why there's been a delay.

BavarianFanatic · 12-01-2015, 08:40 AM

Quote:

Originally Posted by Boeing Driver

Looks like there is holdup in getting cars processed through the Brunswick VPC. My car was dropped off in GA this past thursday, but my dealer said one of their deliveries has been there since 12 Nov. They couldn't figure out why there's been a delay.

It was probably damaged in shipping or has a delivery hold. Sometimes this info is slow to reach the dealers (especially damage). It's not necessarily an indication of a backlog at the VPC.

SamS · 12-01-2015, 08:51 AM

My car appears stuck there too. Cleared customs 11/23 but no movement from the VPC. I'm hoping to find out more later today.

Boeing Driver · 12-01-2015, 12:58 PM

Quote:

Originally Posted by BavarianFanatic

It was probably damaged in shipping...

Gee thanks, more crap to worry about until I see my car...

zmaynard · 12-01-2015, 01:21 PM

This is WONDERFUL news!! My car is headed to brunswick as we speak.... GREAT!

BavarianFanatic · 12-01-2015, 01:36 PM

Quote:

Originally Posted by Boeing Driver

Gee thanks, more crap to worry about until I see my car...

Sorry! The work they do is essentially undetectable. If that is the case, I'm pretty sure you'd never be able to find it.

BavarianFanatic · 12-01-2015, 01:37 PM

Quote:

Originally Posted by SamS

My car appears stuck there too. Cleared customs 11/23 but no movement from the VPC. I'm hoping to find out more later today.

Don't forget about the Thanksgiving holiday. They lost two days...

SamS · 12-01-2015, 01:46 PM

Quote:

Originally Posted by BavarianFanatic

Don't forget about the Thanksgiving holiday. They lost two days...

True. I talked to the ED hotline, my car past customs and at the VPC. Possibly getting the 1200 mile service, certainly getting the map updates, etc. Looks like I'm another 10 days out. I can't believe I'm whining now.. but this is getting a bit unbearable

BavarianFanatic · 12-01-2015, 02:11 PM

Quote:

Originally Posted by SamS

True. I talked to the ED hotline, my car past customs and at the VPC. Possibly getting the 1200 mile service, certainly getting the map updates, etc. Looks like I'm another 10 days out. I can't believe I'm whining now.. but this is getting a bit unbearable

Back in 2012, my ED showed up 2 days before Christmas. I got the grand slam with Christmas AND New Years holidays. It made it to the dealer on the 3rd of January. Overall, I can't complain. I dropped it off in Munich at the end of November.

SamS · 12-01-2015, 02:19 PM

Quote:

Originally Posted by BavarianFanatic

Back in 2012, my ED showed up 2 days before Christmas. I got the grand slam with Christmas AND New Years holidays. It made it to the dealer on the 3rd of January. Overall, I can't complain. I dropped it off in Munich at the end of November.

Double-whammy! My CA actually just wrote me. Based on the system info screen shot he sent, my car is estimated to arrive next week. Feeling much better now...

drhoades · 12-02-2015, 12:28 AM

I've got you all beat. Dropped my car off in Munich on October 2nd. My car arrived in NJ on October 31. Was discharged from the vessel on the 2nd nov.

Was released to carrier (Precision Motor Transport) on Nov 13. It is still not at my dealer in Kansas City.

SamS · 12-02-2015, 05:45 AM

Quote:

Originally Posted by drhoades

I've got you all beat. Dropped my car off in Munich on October 2nd. My car arrived in NJ on October 31. Was discharged from the vessel on the 2nd nov.

Was released to carrier (Precision Motor Transport) on Nov 13. It is still not at my dealer in Kansas City.

Dude you win! I mean lose.

CosmosMpower · 12-02-2015, 08:08 AM

Mine appeared to breeze through VPC last week.

Boeing Driver · 12-02-2015, 10:42 AM

Quote:

Originally Posted by SamS

Double-whammy! My CA actually just wrote me. Based on the system info screen shot he sent, my car is estimated to arrive next week. Feeling much better now...

On the 7th? That's the estimate from Genius for me.

SamS · 12-02-2015, 10:46 AM

Quote:

Originally Posted by Boeing Driver

On the 7th? That's the estimate from Genius for me.

Correct! Which dealer is your car headed to? My CA tells me to not trust the estimated dates until the car is actually loaded on a truck

Mine may need an extra day at the dealer, upon arrival, to swap out the glove box. When I picked the car up at the Welt, it had a blemish on the leather that my dealer has agreed to replace.

Boeing Driver · 12-02-2015, 05:37 PM

Quote:

Originally Posted by SamS

Correct! Which dealer is your car headed to? My CA tells me to not trust the estimated dates until the car is actually loaded on a truck

Mine may need an extra day at the dealer, upon arrival, to swap out the glove box. When I picked the car up at the Welt, it had a blemish on the leather that my dealer has agreed to replace.

Arlington. United Road is supposed to be our carrier.

zmaynard · 12-03-2015, 09:22 AM

Quote:

Originally Posted by Boeing Driver

Arlington. United Road is supposed to be our carrier.

BMW of Arlington?

I'm headed there too.. Hopefully I'll take delivery around the 15th.

SamS · 12-03-2015, 10:08 AM

Quote:

Originally Posted by zmaynard

BMW of Arlington?

I'm headed there too.. Hopefully I'll take delivery around the 15th.

You should get it before then. Is your car scheduled for transport tomorrow? Mine is. I imagine 2-3 days for transportation.

zmaynard · 12-03-2015, 11:23 AM

Quote:

Originally Posted by SamS

You should get it before then. Is your car scheduled for transport tomorrow? Mine is. I imagine 2-3 days for transportation.

Im scheduled to be in port on Monday. So i was thinking the 15th,16th,17th is my delivery window. (assuming no delays)

Boeing Driver · 12-03-2015, 03:52 PM

Quote:

Originally Posted by SamS

Correct! Which dealer is your car headed to? My CA tells me to not trust the estimated dates until the car is actually loaded on a truck

Mine may need an extra day at the dealer, upon arrival, to swap out the glove box. When I picked the car up at the Welt, it had a blemish on the leather that my dealer has agreed to replace.

My latest from Arlington thinks tuesday/wednesday for drop off.

rgrovr · 01-07-2016, 12:53 PM

Not to rehash an old thread but I thought it'd better than creating a new on on the same topic.

My car arrived on Dec 28th and cleared customs right thru VPC the same day. Original estimate had dispatch on the 31st and dealer arrival on the 1st which didn't happen. I do have MPE and M Perf Steering Wheel to add at the port.

BMWUSA, BMW Genius and my CA all have no idea when the car is actually going to arrive since the original estimate just isn't updating and no one knows how to get a hold of VPC for more details.

To make things worse, my loan is about to expire so I'll have to reapply which isn't a big deal but a PITA. Is there no way a CA can contact a regional manager to get a hold of the VPC for appropriate status?

I actually don't mind the wait - the pain is not being able to have a legit estimate I can plan around.

MRCUR · 01-07-2016, 06:01 PM

Quote:

Originally Posted by rgrovr

To make things worse, my loan is about to expire so I'll have to reapply which isn't a big deal but a PITA. Is there no way a CA can contact a regional manager to get a hold of the VPC for appropriate status.

There absolutely is, but it unfortunately comes down to who your CA knows to contact.

11-30-2015, 09:54 PM	#1
Boeing Driver First Lieutenant 240 Rep 342 Posts Drives: 750I Join Date: Oct 2012 Location: DFW iTrader: (0)	Holdup at the VPC Looks like there is holdup in getting cars processed through the Brunswick VPC. My car was dropped off in GA this past thursday, but my dealer said one of their deliveries has been there since 12 Nov. They couldn't figure out why there's been a delay.
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12-01-2015, 08:51 AM	#3
SamS Banned 867 Rep 6,248 Posts Drives: Tesla M3 Perf + '18 X3 M40i Join Date: Jul 2010 Location: Dallas, TX iTrader: (0)	My car appears stuck there too. Cleared customs 11/23 but no movement from the VPC. I'm hoping to find out more later today.
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12-01-2015, 01:21 PM	#5
zmaynard Private 9 Rep 69 Posts Drives: BMW M3 YMB (est Dec '15) Join Date: Oct 2015 Location: Southlake, Texas iTrader: (0)	This is WONDERFUL news!! My car is headed to brunswick as we speak.... GREAT!
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12-02-2015, 12:28 AM	#11
drhoades New Member 9 Rep 13 Posts Drives: M4 Join Date: Jun 2015 Location: home iTrader: (0)	I've got you all beat. Dropped my car off in Munich on October 2nd. My car arrived in NJ on October 31. Was discharged from the vessel on the 2nd nov. Was released to carrier (Precision Motor Transport) on Nov 13. It is still not at my dealer in Kansas City.
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12-02-2015, 08:08 AM	#13
CosmosMpower Brigadier General 2051 Rep 3,714 Posts Drives: F87c, GT3, MK7 GTI Join Date: Apr 2011 Location: Frisco, TX iTrader: (1)	Mine appeared to breeze through VPC last week.
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01-07-2016, 12:53 PM	#21
rgrovr Lieutenant 417 Rep 529 Posts Drives: 2022 G80 M3 Join Date: Dec 2009 Location: Nashville iTrader: (0)	Not to rehash an old thread but I thought it'd better than creating a new on on the same topic. My car arrived on Dec 28th and cleared customs right thru VPC the same day. Original estimate had dispatch on the 31st and dealer arrival on the 1st which didn't happen. I do have MPE and M Perf Steering Wheel to add at the port. BMWUSA, BMW Genius and my CA all have no idea when the car is actually going to arrive since the original estimate just isn't updating and no one knows how to get a hold of VPC for more details. To make things worse, my loan is about to expire so I'll have to reapply which isn't a big deal but a PITA. Is there no way a CA can contact a regional manager to get a hold of the VPC for appropriate status? I actually don't mind the wait - the pain is not being able to have a legit estimate I can plan around. __________________ 2022 G80 M3 AWD - Voodoo Blue 2020 G07 X7 M50i Tanzanite Blue II 2016 F80 M3 YMB SOLD
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