[showtime81]

Hi, I just placed an order with my dealer for an M235i. In my specs I chose the standard "mixed summer tires," which I assume are the Michelin Pilot Super Sports. My dealer just emailed me the order form and it states "all-season tires" and "run flat tires." So I emailed and mentioned that it was a mistake and I would like the standard Summer tires. He responded saying:

"Currently, the factory doesn't offer the summer tires as an option. Perhapes it will change before the vehicle goes in to production. We will monitor it to see if it becomes available."

This can't be correct, right? I definitely only want the Michelins. Especially since the Summer tires come with the increased top speed limiter of 155mph, as opposed to the 130mph with the all-seasons.

Thanks.

[Ramos]

He's right, the summer tires pilot super sports are not an option.

They are the standard default on this car.

Your dealer is an idiot

[golf4501]

Originally Posted by khtso

Hi, I just placed an order with my dealer for an M235i. In my specs I chose the standard "mixed summer tires," which I assume are the Michelin Pilot Super Sports. My dealer just emailed me the order form and it states "all-season tires" and "run flat tires." So I emailed and mentioned that it was a mistake and I would like the standard Summer tires. He responded saying:

"Currently, the factory doesn't offer the summer tires as an option. Perhapes it will change before the vehicle goes in to production. We will monitor it to see if it becomes available."

This can't be correct, right? I definitely only want the Michelins. Especially since the Summer tires come with the increased top speed limiter of 155mph, as opposed to the 130mph with the all-seasons.

Thanks.

My dealer did the same thing on my order. They just need to not click any option on tires and you will get the mixed Summer by default (along with the correct speed limiter). I had my dealer take the option of, and it was delivered fine. I think they get confused for some reason since in the past all the tires were the run flats

[phoenixbmwlife]

Originally Posted by Ramos

He's right, the summer tires pilot super sports are not an option.

They are the standard default on this car.

Your dealer is an idiot

LMAO

[showtime81]

Originally Posted by golf4501

My dealer did the same thing on my order. They just need to not click any option on tires and you will get the mixed Summer by default (along with the correct speed limiter). I had my dealer take the option of, and it was delivered fine. I think they get confused for some reason since in the past all the tires were the run flats

My dealer responded and still mentioned that he does "not currently see any other option to select," and he will check with his inventory manager this week. Is there any other guidance I can give him about this? I have an email into BMWNA.

[note46]

Originally Posted by khtso

My dealer responded and still mentioned that he does "not currently see any other option to select," and he will check with his inventory manager this week. Is there any other guidance I can give him about this? I have an email into BMWNA.

You could link him to BMW USA website itself.
http://www.bmwusa.com/Standard/Conte...and_Specs.aspx

Originally Posted by BMWUSAWEBSITE

Double Spoke Ferric Gray light alloy wheels (Style 436M) with 18 x 7.5 front, 18 x 8.0 rear and 225/40 front, 245/35 rear Michelin Pilot SuperSport performance tires1, 2 (includes increased top-speed limiter)

[leon1984]

YES!!! the Pilot Sports are not an option which is why he can't see it to tick. He doesn't need to tick anything the idiot.

It is default summer non RF tyres OR you can tick the winter/run craps. He needs to take off the winter run craps for some reason they have selected

[note46]

Sounds like your sales drone has option 2TR checked. That's the option code to change from summer tires to all season tires. You want 2PG for summer tires.

[alz0rz]

I had this same debacle with my CA... I had to go back and forth with him and his sales manager about 5-6 times before they conceded that they had ticked the wrong box. They said the same thing "all BMW's have run flats" and "there is no way you can know what tire the car is going to come with".. I wish I had known their own website showed it, actually I wish a BMW CA would know more than me about the car...

[showtime81]

Thanks everyone, I sent another email explaining that the summer tires come standard and also linked to the website. I will call BMW NA on Monday to get them to call my dealer to explain, if necessary. I guess this hassle keeps me occupied until I actually get a production number.

[darkerosxx]

And I bet your dealer acted like you were bothering them trying to get them to get the order right, too? Why are car salespeople so indignant when you try to get them to do their job? Your job is to sell me shit, why am I doing your job?

/rant

[showtime81]

This still has not been resolved yet, and even BMW NA is confused about this car it seems. The person on the phone insisted that the Summer Tire (Michelins) are Run Flat tires, as "all BMWs come with run flat tires." Ridiculous.

[five3three]

Originally Posted by khtso

This still has not been resolved yet, and even BMW NA is confused about this car it seems. The person on the phone insisted that the Summer Tire (Michelins) are Run Flat tires, as "all BMWs come with run flat tires." Ridiculous.

Just tell them to select no option for tires. Remove run flat and all season options and that's it. There's nothing further to select. Then ask for your build sheet and as long as you see nothing related to tires or run flats, you're good to go.

It shouldn't be tough to deselect an option. Just tell them you'll take whatever comes with it as long as they don't select run flat and all season options. If you press further asking if it's summer or non-runflats that's where you confuse them since they have no clue what they're talking about.

[showtime81]

Originally Posted by five3three

Just tell them to select no option for tires. Remove run flat and all season options and that's it. There's nothing further to select. Then ask for your build sheet and as long as you see nothing related to tires or run flats, you're good to go.

It shouldn't be tough to deselect an option. Just tell them you'll take whatever comes with it as long as they don't select run flat and all season options. If you press further asking if it's summer or non-runflats that's where you confuse them since they have no clue what they're talking about.

Thanks, I just passed this information on, so I'll see what the response is. The dealer previously mentioned that he's checking with his "inventory manager" though not really sure what this means. I mentioned before to just deselect the options, but they seem confused still. I definitely think this stems from the fact that everyone, including apparently BMW NA thinks that every BMW comes only with Run Flat tires. I'm going to have to continue to bring this up to them until I see a correct order form I guess, since I don't want to be waiting 2 month for this order, only to have a incorrect build show up.

[SweetDee]

It boggles my mind that this is still an issue and that someone higher up hasn't taken the time to send a memo to the dealers or the dealer reps to put this issue to bed. We shouldn't have to be the ones playing detective to pull the information together to prove to the dealers that they are wrong.

I'm still fighting this with my dealer. He isn't the issue. Based on the amount of time he is spending with me he is trying to get this right and get me the non run-flats if that is still available but his BMW rep is still absolutely clueless. I'd really love to pick this car up and take a photo to send to this rep since they are so adamant that you cannot get anything but run flats on this car.

I'm really hoping that link that Note46 provided will get this resolved...my baby's going into production in a few days.

[Pray for Mojo]

Don't take delivery with run flats if you want the HP tires. You'll end up with 7.5" rims that won't take the 245 on the rear.

[///M235i]

Originally Posted by alz0rz

I had this same debacle with my CA... I had to go back and forth with him and his sales manager about 5-6 times before they conceded that they had ticked the wrong box. They said the same thing "all BMW's have run flats" and "there is no way you can know what tire the car is going to come with".. I wish I had known their own website showed it, actually I wish a BMW CA would know more than me about the car...

Not only that it was in their own press release.

[///M235i]

Originally Posted by Pray for Mojo

Don't take delivery with run flats if you want the HP tires. You'll end up with 7.5" rims that won't take the 245 on the rear.

More important the suspension and top speed limiter are tuned to the super sports

[espo]

Funny, I just got back from the dealer and put in an order for an M235 and they told me exactly the same thing about the tires, that they can only order them with the A/S tires and not mixed sized rims... They are going to call the port tomorrow and get more details. I'm expecting a call from my CA tomorrow (had someone else actually put in the order).

Is there anything that I can point him at to prove he has it wrong?

[alz0rz]

This is unfortunate.. it is a new car and all but why can't dealers (and even BMW CS) become familiar with their own car.

[///M235i]

Originally Posted by espo

Funny, I just got back from the dealer and put in an order for an M235 and they told me exactly the same thing about the tires, that they can only order them with the A/S tires and not mixed sized rims... They are going to call the port tomorrow and get more details. I'm expecting a call from my CA tomorrow (had someone else actually put in the order).

Is there anything that I can point him at to prove he has it wrong?

Tell them to look at the actual order guide. The order guide has the all season and runflat as option! The order guide has summer and top speed limiter as standard! It absolutely amazes me this continues to be an issue. I have to assume that there is a memo from BMW that's out there and that the dealers just don't read.

[BMW F22]

So if mine doesn't say anything about all-season runflats I can safely assume that it will come with the PSS?