Convincing Dealer to upgrade DME

Vdt0001 · 03-06-2014, 09:54 PM

Hey guys. I got my 2011 335i a few weeks ago and my COBB AP a few days ago. Of course my ROM is one of the 2 unsupported versions for the AP

I am having the dealership perform some warranty work Monday and want to get them to upgrade the DME without being too shady. COBB said I probably wouldn't be able to and I could return the unit but I'm gonna give it a shot. I actually have an occasional long crank but are there any other buzz words to guide them to an update or should I just throw money at them and beg. Thanks!

TeinBMW · 03-06-2014, 10:19 PM

Quote:

Originally Posted by Vdt0001

Hey guys. I got my 2011 335i a few weeks ago and my COBB AP a few days ago. Of course my ROM is one of the 2 unsupported versions for the AP

I am having the dealership perform some warranty work Monday and want to get them to upgrade the DME without being too shady. COBB said I probably wouldn't be able to and I could return the unit but I'm gonna give it a shot. I actually have an occasional long crank but are there any other buzz words to guide them to an update or should I just throw money at them and beg. Thanks!

Tell them there is a tsb out for the update. There is one so you have a valid excuse. That's what I said and they couldn't say shit. If they say no, say you will contact headquarters and complain. Google up the tsb and bring it and show them. Make sure you go in knowing everything and can argue back. I had to go to two diff dealers to get it done and I had to be firm.

FriedPiston · 03-06-2014, 10:36 PM

TSB excuse would be a nice try but really doesn't constitute a DME upgrade here in the U.S.. I was in the same dilemma when I first purchased my car, but I got away with the dealer updating the DME when they needed to fix the brake sensor calibration.

chronos6 · 03-06-2014, 10:43 PM

Let's say you have a malfunction with the ground on your DME and it warrants replacing. When they replace the DME will it be the most up to date version when they install it?

Dark_Knight_335 · 03-07-2014, 07:59 AM

Just tell them you want to tune the shit out of your car and that they better update your DME or you're going to drive the car through the fukcing showroom window- worked for me

Markus8291 · 03-07-2014, 11:36 AM

Quote:

Originally Posted by Dark_Knight_335

Just tell them you want to tune the shit out of your car and that they better update your DME or you're going to drive the car through the fukcing showroom window- worked for me

:

YES!

eyim1988 · 03-07-2014, 02:37 PM

Just pay 150-250$ and get it updated

MMsport335 · 03-07-2014, 03:57 PM

I recently had to go in for some DME issues. I was getting random warning lights, ABS brake and some others would flicker on and off then go away while driving down the road. The first thing they did was re-flash my DME, it ended us being something else ( shorted sensor throwing everything off) but if you tell them you're having the same issue they just might updating you for the hell of it.

JETmn · 03-07-2014, 04:38 PM

If you just need a flash the latest update is actually an emissions update and is covered under the emissions warranty. Tell them the car dies on startup.

Vdt0001 · 03-07-2014, 05:53 PM

Thanks for the help everybody. Hopefully it won't be a big deal but I'll be prepared if they're dicks about it.
Also, is "flashing" the dme the same as upgrading it?

schach23 · 03-07-2014, 08:44 PM

I was still under warranty and told them I had rpm fluctuations when warm and cold and at times it acted like it wanted to stall. Those are the buzz words.

Scott

TeinBMW · 03-07-2014, 08:47 PM

Use either the tsb excuse or say your experiencing rough idles and say you have read plenty of ppl with the same issue and the 98G0B version.

practice89 · 03-07-2014, 09:51 PM

Just got this done couple of days ago. I brought a copy of the SIB and told them I was having RPM fluctuations when my steering wheel goes from lock to lock and they updated it for me. They didn't give me a hard time about it.

Vdt0001 · 03-08-2014, 07:31 AM

Quote:

Originally Posted by practice89

Just got this done couple of days ago. I brought a copy of the SIB and told them I was having RPM fluctuations when my steering wheel goes from lock to lock and they updated it for me. They didn't give me a hard time about it.

Still have a link to the report you brought by chance?

chrisk03 · 03-08-2014, 10:50 AM

Here's the report, I think...

http://www.scribd.com/doc/151944423/...T-Stalling-TSB

I know it says DCT, but there is no mention of DCT only in the TSB. By the way, is there any way to tell what DME software you have in the car already? I'm going to assume you probably have to hook up to diagnostics?

TeinBMW · 03-08-2014, 11:38 AM

Quote:

Originally Posted by chrisk03

Here's the report, I think...

http://www.scribd.com/doc/151944423/...T-Stalling-TSB

I know it says DCT, but there is no mention of DCT only in the TSB. By the way, is there any way to tell what DME software you have in the car already? I'm going to assume you probably have to hook up to diagnostics?

You can hook a cobb up and see.

Andrewe92 · 03-08-2014, 12:04 PM

are you referring to updating the dme software or getting a newer dme?? theres a difference.. if you are looking to just update your dme software that's easy! theres a bunch of ways to go about it including what some people already said in this thread for me I had a problem on a cold start where the engine would rev by itself on a cold start.. that calls for a dme update! do your research and once you find a loop hole exploit it

Vdt0001 · 03-10-2014, 03:48 PM

Welp, they're being dicks about it. TSB in hand. If it's not malfunctioning for them they won't do anything about it..Also have to get a loaner because they haven't gotten around to my 8am service appointment at 4:00. Anybody know any good dealerships in Alabama?

CoolHandLuke · 03-18-2014, 08:59 PM

anyone know where I can read up on this DME hubub? I want to check my version and know whether it is supported or not COBB supports it etc..etc..

CoolHandLuke · 03-24-2014, 10:41 PM

Found out the hard way I'm not supported either. OP any luck finding a dealer to play ball? I feel for you man

Vdt0001 · 04-01-2014, 03:31 PM

Quote:

Originally Posted by CoolHandLuke

Found out the hard way I'm not supported either. OP any luck finding a dealer to play ball? I feel for you man

I finally got it done for free. Buzz words were low speed rpm fluctuations and sometimes the car acted like it wanted to stall. Hope this helps!

Gate7 · 04-02-2014, 01:38 PM

Is there a way to know which DME you have installed?

I had fuel pump replaced due to long cranks couple of months ago, does that mean they updated it?

03-06-2014, 09:54 PM	#1
Vdt0001 New Member 2 Rep 20 Posts Drives: 2011 335i e90 Join Date: Feb 2014 Location: Birmingham iTrader: (0)	Convincing Dealer to upgrade DME Hey guys. I got my 2011 335i a few weeks ago and my COBB AP a few days ago. Of course my ROM is one of the 2 unsupported versions for the AP I am having the dealership perform some warranty work Monday and want to get them to upgrade the DME without being too shady. COBB said I probably wouldn't be able to and I could return the unit but I'm gonna give it a shot. I actually have an occasional long crank but are there any other buzz words to guide them to an update or should I just throw money at them and beg. Thanks!
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03-06-2014, 10:36 PM	#3
FriedPiston Colonel 1973 Rep 2,711 Posts Drives: Scraper Join Date: Oct 2013 Location: East Oakland, CA iTrader: (26)	TSB excuse would be a nice try but really doesn't constitute a DME upgrade here in the U.S.. I was in the same dilemma when I first purchased my car, but I got away with the dealer updating the DME when they needed to fix the brake sensor calibration.
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03-06-2014, 10:43 PM	#4
chronos6 Banned 13 Rep 210 Posts Drives: '11 335xi Le Mans Join Date: Oct 2013 Location: Clifton, NJ iTrader: (0) Garage List 1987 Buick Grand Na ... [0.00] 2011 BMW 335xi [9.00]	Let's say you have a malfunction with the ground on your DME and it warrants replacing. When they replace the DME will it be the most up to date version when they install it?
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03-07-2014, 07:59 AM	#5
Dark_Knight_335 Came to the N55 Darkside 1113 Rep 12,740 Posts Drives: 2011 335 E93 M-Sport Join Date: May 2010 Location: NY/NJ iTrader: (28)	Just tell them you want to tune the shit out of your car and that they better update your DME or you're going to drive the car through the fukcing showroom window- worked for me
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03-07-2014, 02:37 PM	#7
eyim1988 Lieutenant Colonel 98 Rep 1,647 Posts Drives: 2022 BMW M4 Join Date: Feb 2011 Location: Los Angeles, CA iTrader: (5) Garage List 2022 M4 [0.00]	Just pay 150-250$ and get it updated __________________ Current: 2021 X3MC Past: 2013 bmw 335i, 2011 bmw 335i coupe, 2016 bmw m3
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03-07-2014, 03:57 PM	#8
MMsport335 New Member 5 Rep 26 Posts Drives: 2011 335i - M Sport - xDrive Join Date: Nov 2013 Location: Denver, CO iTrader: (0)	I recently had to go in for some DME issues. I was getting random warning lights, ABS brake and some others would flicker on and off then go away while driving down the road. The first thing they did was re-flash my DME, it ended us being something else ( shorted sensor throwing everything off) but if you tell them you're having the same issue they just might updating you for the hell of it. __________________ 2011 335i Sedan - M Sport - xDrive
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03-07-2014, 04:38 PM	#9
JETmn Lieutenant Colonel 245 Rep 1,595 Posts Drives: 2011 335i xDrive Msport Join Date: Apr 2013 Location: Orlando iTrader: (0) Garage List 2011 335Xi [0.00]	If you just need a flash the latest update is actually an emissions update and is covered under the emissions warranty. Tell them the car dies on startup.
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03-07-2014, 05:53 PM	#10
Vdt0001 New Member 2 Rep 20 Posts Drives: 2011 335i e90 Join Date: Feb 2014 Location: Birmingham iTrader: (0)	Thanks for the help everybody. Hopefully it won't be a big deal but I'll be prepared if they're dicks about it. Also, is "flashing" the dme the same as upgrading it? Last edited by Vdt0001; 03-07-2014 at 08:32 PM..
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03-07-2014, 08:44 PM	#11
schach23 BMW enthusiast 58 Rep 386 Posts Drives: BMW e46 M3 Join Date: Apr 2013 Location: Ohio iTrader: (4)	I was still under warranty and told them I had rpm fluctuations when warm and cold and at times it acted like it wanted to stall. Those are the buzz words. Scott
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03-07-2014, 08:47 PM	#12
TeinBMW Lieutenant Colonel 133 Rep 1,945 Posts Drives: 2011 335xi Msport, Conv, Tech Join Date: May 2013 Location: Calgary iTrader: (2) Garage List 2011 BMW 335xi [7.00]	Use either the tsb excuse or say your experiencing rough idles and say you have read plenty of ppl with the same issue and the 98G0B version. __________________ \|11 335XI N55 \| M SPORT \| VRSF CP \| BMW PE \| BMS INSTAKE \| VRSF 7" IC \| MHD STAGE 2+ \| ER CP \|
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03-07-2014, 09:51 PM	#13
practice89 Private 2 Rep 87 Posts Drives: 2022 X6 M50i Join Date: Mar 2013 Location: United States iTrader: (-1)	Just got this done couple of days ago. I brought a copy of the SIB and told them I was having RPM fluctuations when my steering wheel goes from lock to lock and they updated it for me. They didn't give me a hard time about it.
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03-08-2014, 10:50 AM	#15
chrisk03 Second Lieutenant 153 Rep 270 Posts Drives: BMW Join Date: Dec 2011 Location: Northeast iTrader: (2)	Here's the report, I think... http://www.scribd.com/doc/151944423/...T-Stalling-TSB I know it says DCT, but there is no mention of DCT only in the TSB. By the way, is there any way to tell what DME software you have in the car already? I'm going to assume you probably have to hook up to diagnostics? __________________ 2011 335i M-Sport (SOLD), BMW Performance Powerkit Version 1, BMW Performance Exhaust (SOLD), 35% F1 Pinnacle Tint
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03-08-2014, 12:04 PM	#17
Andrewe92 enthusiast 117 Rep 997 Posts Drives: 2011 e92 lci 335xi Join Date: Feb 2012 Location: NJ iTrader: (0) Garage List 2011 bmw 335 xdrive [10.00]	are you referring to updating the dme software or getting a newer dme?? theres a difference.. if you are looking to just update your dme software that's easy! theres a bunch of ways to go about it including what some people already said in this thread for me I had a problem on a cold start where the engine would rev by itself on a cold start.. that calls for a dme update! do your research and once you find a loop hole exploit it
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03-10-2014, 03:48 PM	#18
Vdt0001 New Member 2 Rep 20 Posts Drives: 2011 335i e90 Join Date: Feb 2014 Location: Birmingham iTrader: (0)	Welp, they're being dicks about it. TSB in hand. If it's not malfunctioning for them they won't do anything about it..Also have to get a loaner because they haven't gotten around to my 8am service appointment at 4:00. Anybody know any good dealerships in Alabama?
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03-18-2014, 08:59 PM	#19
CoolHandLuke Second Lieutenant 11 Rep 209 Posts Drives: 2011 e92 335xi Join Date: Sep 2013 Location: MA iTrader: (0)	anyone know where I can read up on this DME hubub? I want to check my version and know whether it is supported or not COBB supports it etc..etc..
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03-24-2014, 10:41 PM	#20
CoolHandLuke Second Lieutenant 11 Rep 209 Posts Drives: 2011 e92 335xi Join Date: Sep 2013 Location: MA iTrader: (0)	Found out the hard way I'm not supported either. OP any luck finding a dealer to play ball? I feel for you man
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04-02-2014, 01:38 PM	#22
Gate7 Oh rly? 46 Rep 339 Posts Drives: 335i Join Date: Dec 2013 Location: TX iTrader: (0)	Is there a way to know which DME you have installed? I had fuel pump replaced due to long cranks couple of months ago, does that mean they updated it?
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