Hassell BMW SAs

CantgetEnoughBavarian · 04-04-2012, 04:46 PM

Hey guys,
Im made an appointment to look at my e92 335i at Hassell BMW this week. Can anyone recommend a service advisor? I have mild mods and dont want any problems when i get there. I was there a few times before and I was dealing with John Denise who was awesome but unfortunately he is no longer there.

Any info is appreciated

slider86 · 04-04-2012, 07:06 PM

Don't bother with anyone else if he isn't there anymore. Try Dennis at Rallye.

CantgetEnoughBavarian · 04-05-2012, 11:08 AM

Quote:

Originally Posted by slider86

Don't bother with anyone else if he isn't there anymore. Try Dennis at Rallye.

thanks for info.

Any other mod friendly dealers?

uwotm8 · 04-05-2012, 12:06 PM

+1 for Dennis. He is a good guy.

jerflash · 04-05-2012, 12:27 PM

Another +1 for Dennis. He was my SA also. I did not know he was gone...sucks.

NightStalker · 04-05-2012, 02:49 PM

i concur, dennis !

gustnyc · 04-05-2012, 08:02 PM

Thanks for the heads up.. Didn't even know he moved on to rallye...

Kiemyster · 04-06-2012, 12:30 AM

you want some good advice? Never take your car to hassell. Take your car to Pace BMW in Port Chester, Pace BMW is one of the top dealers as rated by BMW. I highly suggest going there. Ask for Norbert!

E92 RNyC · 04-06-2012, 08:09 AM

Quote:

Originally Posted by Romiie

i concur, dennis !

He came in on his day off just to wait for me, so he could pass me along to his partner, whom he reassured would take care of me.

themyst · 04-06-2012, 09:53 AM

pace BMW is cool

Schnell335i · 04-07-2012, 10:12 PM

+1 at hassel being a SHIT fucking service center. I went in for an Oil change the notorious N54 waste gate rattle to be fixed (which is not under CPO ><) as well as an annoying noise from the vents when accelerating sounds like a bad bearing on the blower motor. They couldnt figure it out but charged me the $129 hourly rate and $179 for the oil change never reset my reminder. Didnt even fill my washer fluid res. No wash. Nothing. Embarrassing. Rallye is the way to go. Ill be going there in the next couple weeks to get my car fixed properly as well as a few upgrades that i dont feel like doing myself. Ill post up a review afterwerds. Hassel is a bunch of liars and thieves. I will never go back there, not even to use there bathroom.

nassim · 04-09-2012, 09:42 PM

My car is at hassel right now for a wast gate rattle , they called me saying my fuel injectors were dirty so i told them they just did a recall on them his respond was idk . then he had the balls to say they might drop my cpo because my car was modded ( rims, exhaust ) so i told him my turbos were replaced a year ago and that they were still under warranty ,he responded by saying let me check will call u back.

xtac · 04-09-2012, 10:55 PM

Drop cpo for RIMS? lol wtf

jaredlevy · 04-09-2012, 11:23 PM

+1 for Dennis Deljanin too. Awesome guy, super courteous and won't make you feel like dirt when you leave.

CantgetEnoughBavarian · 04-10-2012, 02:13 PM

Sounds pretty unanimous.....Dennis it is.
Thanks for all your imput

dandee23 · 08-31-2013, 12:36 AM

I just did over 6k in work under CPO with Dennis's great advice at rallyes, he is the man. Needs to get in an m4 already.

E92xiSS · 08-31-2013, 06:36 AM

Quote:

Originally Posted by nassim

My car is at hassel right now for a wast gate rattle , they called me saying my fuel injectors were dirty so i told them they just did a recall on them his respond was idk . then he had the balls to say they might drop my cpo because my car was modded ( rims, exhaust ) so i told him my turbos were replaced a year ago and that they were still under warranty ,he responded by saying let me check will call u back.

i was SA for 2 different dealers. (actually almost took the job at hassel as well)
anyways.. injectors are dirty?? lolz. they are just trying to sell you a "injector cleaning service" which is equivalent to buying a $5 can from autozone and pouring it in your gas tank.

BimmerDave89 · 08-31-2013, 10:30 AM

hassel is terrible...they denied replacing my hpfp because I had downpipes installed...on top of that my SA was Paul..been dealing with him for 5+ yrs never a problem till I brought my 335..they charged me the $150 diag fee and sent me on my way...I called Marty at mnc..great guy great shop...he directed me to bayside bmw n set me up an appointment with Jen I think? anyways she was sick...so my SA turned out to be Gianni Martini...I believe That's how you spell his name lol...but great guy great service...gave me a new f30 loaner...his statement about my dps..."how does the fuel system have to do with exhaust system?" lol Thank you! my point I tried to make at hassel...anyways stay away from hassel...they're just a big hassel lol

D335NUTZ · 08-31-2013, 01:22 PM

+1 for Dennis as well

JDrago1926 · 08-31-2013, 04:24 PM

Quote:

Originally Posted by BimmerDave89

hassel is terrible...they denied replacing my hpfp because I had downpipes installed...on top of that my SA was Paul..been dealing with him for 5+ yrs never a problem till I brought my 335..they charged me the $150 diag fee and sent me on my way...I called Marty at mnc..great guy great shop...he directed me to bayside bmw n set me up an appointment with Jen I think? anyways she was sick...so my SA turned out to be Gianni Martini...I believe That's how you spell his name lol...but great guy great service...gave me a new f30 loaner...his statement about my dps..."how does the fuel system have to do with exhaust system?" lol Thank you! my point I tried to make at hassel...anyways stay away from hassel...they're just a big hassel lol

+1 from Martin at MNC

04-04-2012, 04:46 PM	#1
CantgetEnoughBavarian 07 was my lucky year = 335i and X5 6 Rep 57 Posts Drives: 07 X5 & 07 335i coupe Join Date: May 2009 Location: Brooklyn, NY iTrader: (0) Garage List 2007 X5 3.0si [0.00] 2007 335i coupe [0.00]	Hassell BMW SAs Hey guys, Im made an appointment to look at my e92 335i at Hassell BMW this week. Can anyone recommend a service advisor? I have mild mods and dont want any problems when i get there. I was there a few times before and I was dealing with John Denise who was awesome but unfortunately he is no longer there. Any info is appreciated
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04-04-2012, 07:06 PM	#2
slider86 Lieutenant 31 Rep 442 Posts Drives: 2013 E92 ZCP 6MT, 2021 M2C 6MT Join Date: May 2011 Location: NYC iTrader: (3)	Don't bother with anyone else if he isn't there anymore. Try Dennis at Rallye.
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04-05-2012, 12:06 PM	#4
uwotm8 Captain 62 Rep 709 Posts Drives: E92 M3, F85 X5M, SL55, 997TT Join Date: Aug 2011 Location: Dallas, TX iTrader: (8)	+1 for Dennis. He is a good guy.
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04-05-2012, 12:27 PM	#5
jerflash Lieutenant 39 Rep 522 Posts Drives: 2007 E92 328xi/2002 ws6 Join Date: Jan 2011 Location: long island, ny iTrader: (0)	Another +1 for Dennis. He was my SA also. I did not know he was gone...sucks. __________________ Daily Driver: 2014 428i MSPORT MINERAL GRAY W/ CORAL INTERIOR PICKED UP ON 9/28!! Racecar: 2002 Trans Am WS6, Red w/Ebony Leather...Loud and Fast.
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04-05-2012, 02:49 PM	#6
NightStalker ✰ 267 Rep 2,741 Posts Drives: Audi Join Date: Nov 2008 Location: New York City iTrader: (12)	i concur, dennis !
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04-05-2012, 08:02 PM	#7
gustnyc First Lieutenant 21 Rep 373 Posts Drives: 2011 E90 BSM 335 xdrive Join Date: Aug 2009 Location: nyc iTrader: (6)	Thanks for the heads up.. Didn't even know he moved on to rallye... __________________ 2011 BSM E90 335 xdrive, msport,performance package,nav,premium,cold weather,ets cp,bms intake,custom exhaust,jb4 stage 2 R.I.P. 09 BSM E90 335 xdrive =*(
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04-06-2012, 12:30 AM	#8
Kiemyster Bimmerpost Resident Marijuana Consultant 455 Rep 3,197 Posts Drives: 320i, 325xi, 335Xi, 335i, M3 Join Date: Nov 2006 Location: Queens/NYC iTrader: (4) Garage List 2010 BMW 335i [0.00] 2011 BMW X335i [0.00] 2006 BMW E90 325xi [0.00] 2011 BMW E90 335xi [4.00] 2011 BMW M3 E90 [7.00] 2006 E90 320i [0.00]	you want some good advice? Never take your car to hassell. Take your car to Pace BMW in Port Chester, Pace BMW is one of the top dealers as rated by BMW. I highly suggest going there. Ask for Norbert! __________________ "AMG What! S-Line Who? If you ain't got that M I got no respect for you!" '06 Alpine Weiss E90 320i \| '06 The Green Machine E90 325xi \| '11 Alpine Weiss E90 M3 ZCP \| '10 Silverstone X5M \| '11 Alpine Weiss E90 335xi
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04-06-2012, 09:53 AM	#10
themyst Major General 177 Rep 6,631 Posts Drives: '16 MK7 GTI Join Date: Feb 2009 Location: NYC iTrader: (8)	pace BMW is cool __________________ E90 LCI N54 6AT
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04-07-2012, 10:12 PM	#11
Schnell335i Private 9 Rep 67 Posts Drives: 2007 Black Sapphire 335i Coupe Join Date: Oct 2011 Location: NY iTrader: (0)	+1 at hassel being a SHIT fucking service center. I went in for an Oil change the notorious N54 waste gate rattle to be fixed (which is not under CPO ><) as well as an annoying noise from the vents when accelerating sounds like a bad bearing on the blower motor. They couldnt figure it out but charged me the $129 hourly rate and $179 for the oil change never reset my reminder. Didnt even fill my washer fluid res. No wash. Nothing. Embarrassing. Rallye is the way to go. Ill be going there in the next couple weeks to get my car fixed properly as well as a few upgrades that i dont feel like doing myself. Ill post up a review afterwerds. Hassel is a bunch of liars and thieves. I will never go back there, not even to use there bathroom.
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04-09-2012, 09:42 PM	#12
nassim New Member 0 Rep 21 Posts Drives: 335i E93 Join Date: Apr 2008 Location: long island iTrader: (0)	My car is at hassel right now for a wast gate rattle , they called me saying my fuel injectors were dirty so i told them they just did a recall on them his respond was idk . then he had the balls to say they might drop my cpo because my car was modded ( rims, exhaust ) so i told him my turbos were replaced a year ago and that they were still under warranty ,he responded by saying let me check will call u back.
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04-09-2012, 10:55 PM	#13
xtac Captain 155 Rep 780 Posts Drives: 17 F80 Comp Join Date: Jan 2009 Location: Long Island iTrader: (2)	Drop cpo for RIMS? lol wtf __________________ 1
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04-09-2012, 11:23 PM	#14
jaredlevy Private First Class 10 Rep 195 Posts Drives: 2006 325i Join Date: Oct 2011 Location: Long Island, New York iTrader: (0)	+1 for Dennis Deljanin too. Awesome guy, super courteous and won't make you feel like dirt when you leave.
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04-10-2012, 02:13 PM	#15
CantgetEnoughBavarian 07 was my lucky year = 335i and X5 6 Rep 57 Posts Drives: 07 X5 & 07 335i coupe Join Date: May 2009 Location: Brooklyn, NY iTrader: (0) Garage List 2007 X5 3.0si [0.00] 2007 335i coupe [0.00]	Sounds pretty unanimous.....Dennis it is. Thanks for all your imput
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08-31-2013, 12:36 AM	#16
dandee23 Enlisted Member 2 Rep 32 Posts Drives: white/peanut butter e93 Join Date: Aug 2013 Location: MIAMI iTrader: (0) Garage List 2008 335i [0.00]	I just did over 6k in work under CPO with Dennis's great advice at rallyes, he is the man. Needs to get in an m4 already.
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08-31-2013, 10:30 AM	#18
BimmerDave89 Private 11 Rep 56 Posts Drives: 2008 335i Join Date: Dec 2010 Location: NY iTrader: (0)	hassel is terrible...they denied replacing my hpfp because I had downpipes installed...on top of that my SA was Paul..been dealing with him for 5+ yrs never a problem till I brought my 335..they charged me the $150 diag fee and sent me on my way...I called Marty at mnc..great guy great shop...he directed me to bayside bmw n set me up an appointment with Jen I think? anyways she was sick...so my SA turned out to be Gianni Martini...I believe That's how you spell his name lol...but great guy great service...gave me a new f30 loaner...his statement about my dps..."how does the fuel system have to do with exhaust system?" lol Thank you! my point I tried to make at hassel...anyways stay away from hassel...they're just a big hassel lol
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08-31-2013, 01:22 PM	#19
D335NUTZ The Blue Beast 142 Rep 5,665 Posts Drives: 2008 E92 335xi in Montego Blue Join Date: Jan 2011 Location: Queens, New York iTrader: (8)	+1 for Dennis as well __________________ Cobb AP Stage 2+ \| BMS DCI \| UR Catless DP \| UR Chargepipe \| Tial BV 50mm \| BSH OCC \| ETS FMIC \| Eisenmann Race Exhaust \| KWv1 Coilovers \| Volk TE37 TC Kline Ed.
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