Where is BMWNA when I need them...

Artz 330 · 05-22-2007, 08:37 PM

I just got my car back after ANOTHER 3 weeks of being in the shop (2006 Z4 M Coupe). This is the THIRD trip and each time they had the car for 3 weeks. I am paying a high monthly payment for driving a 328xi Loaner.. Funnn!!!

Problem.

Right headlight stopped auto leveling correctly and its all the way down i can not see in front of me.

Right headlight after a about an hour or so of useage (Or any usage at all) will not re ignite. I have to flick the highbeams on and off in the OFF position like 20 times before the right headlight ignites. At this time i must hold the highbeams and switch to the on position for the light to stay lit.

I had it at the dealer 3 times. They told me they reprogrammed the DME, changed a module. Ordered some other stupid parts, and still the same problem. I am sick and tired of leaving my car at the dealership and it not being fixed. This problem started at 15K miles and I am not at 35K miles and the problem is still not fixed.

I just recently in the last year had 2 different e90's replaced both with major problems. I just ordered a 335i for my girl in exhange for the 328i that had been replaced by BMWNA.. I am seriously loosing my petience with these cars and most of all i am losing faith in the BMW brand...

Rick Hunter · 05-22-2007, 10:15 PM

Hate to hear about all those troubles, but... man, you need to face the facts. You were sold a LEMON. Throw it back at them. Hopefully they'll bump you up on the M3 list or something for your troubles.

takedown8 · 05-22-2007, 11:37 PM

I wonder if that BMWNA representative will appear on this forum like they did on z4um.....

Dammmittt · 05-23-2007, 09:35 AM

Sucks dude. I've only had issues with my remote thus far.

Artz 330 · 05-23-2007, 12:20 PM

yea, well i went back to the dealership and now the shop forman took my car in and they gave me a ride home. He said he will look at it today.. We'll see what that does

ward · 05-23-2007, 01:06 PM

hopefully they get if fixed or you'll be able to lemon law it

too bad to see such a cool car in the shop.....

9 weeks in the shop for a headlight issue does seem excessive

Dr Noelle · 05-23-2007, 01:15 PM

Sometimes BMW's are too darn complex for their own good.....

jadam · 05-23-2007, 01:52 PM

You might try posting your complaints in roadfly, I know BMWNA has helped people out on that site.

Daveop · 05-23-2007, 02:12 PM

Use the lemon law angle and see if the dealership will just give you a brand new car, i've heard/read of that happening

Artz 330 · 05-23-2007, 07:38 PM

Quote:

Originally Posted by DaveO

Use the lemon law angle and see if the dealership will just give you a brand new car, i've heard/read of that happening

yea i already have 2 e90's replaced. I dont think my stealership will do that again lol. I have 35K miles on my car tho now and bought it last august. I think over 30K its too late for lemon law. My friend works at the BMW near me and he said they had master techs on it all day.

SoCalS2k · 05-24-2007, 09:08 AM

What? 2 E90s replaced, does BMW single you out to give you all the lemons? Sorry to hear it my friend!

Artz 330 · 05-24-2007, 03:27 PM

Quote:

Originally Posted by SoCalS2k

What? 2 E90s replaced, does BMW single you out to give you all the lemons? Sorry to hear it my friend!

yea, when i order my car and its messed up. They say "Send it to that guy Art in the states" lol

enfield · 05-24-2007, 10:08 PM

They are probably in South America at this time

Seriously though - they did replace my "Roaster" after it had been in the shop 6 or more times in 5 months. I got a Coupe and my Coupe has been flawless.

Caddyshk · 05-29-2007, 06:42 AM

Quote:

Originally Posted by Artz 330

I just got my car back after ANOTHER 3 weeks of being in the shop (2006 Z4 M Coupe). This is the THIRD trip and each time they had the car for 3 weeks. I am paying a high monthly payment for driving a 328xi Loaner.. Funnn!!!

Problem.

Right headlight stopped auto leveling correctly and its all the way down i can not see in front of me.

Right headlight after a about an hour or so of useage (Or any usage at all) will not re ignite. I have to flick the highbeams on and off in the OFF position like 20 times before the right headlight ignites. At this time i must hold the highbeams and switch to the on position for the light to stay lit.

I had it at the dealer 3 times. They told me they reprogrammed the DME, changed a module. Ordered some other stupid parts, and still the same problem. I am sick and tired of leaving my car at the dealership and it not being fixed. This problem started at 15K miles and I am not at 35K miles and the problem is still not fixed.

I just recently in the last year had 2 different e90's replaced both with major problems. I just ordered a 335i for my girl in exhange for the 328i that had been replaced by BMWNA.. I am seriously loosing my petience with these cars and most of all i am losing faith in the BMW brand...

Sorry to hear about all the trouble, mine has been flawless - what is your serial#, I'm curious because a number of cars I've seen within a certain range have reported issues.

highgrade00 · 06-01-2007, 03:43 PM

i had 11 visits for 3 minor issues! i dont even want to get into it about my bad stealership experience... but anyhow, bmw na isnt going to do sh!t. i have lost all faith in them... if you give them a call, all they will do is put in a bad complaint for the stelership (which essentially does nothing), and send out a "master tech".

my only advice to you... if anyone asks you to do a feedback survey, just decline. my local stealership told me they would no longer service my vehicle since they "couldnt fix my problem". apparently thier bonuses are dependent on these surveys, so giving tons of bad fedback just ended up getting my zzzz banned. according to bmw na theyre allowed to do whatever they want since they are a privately owned entity... good luck!

Artz 330 · 06-03-2007, 02:38 PM

my car got fixed lights work fine, paid nothing. Awsome.

Dammmittt · 06-04-2007, 12:23 AM

bout time dude congrats

Artz 330 · 06-04-2007, 10:56 PM

thanks ^^

inTgr8r · 06-05-2007, 07:39 AM

Quote:

Originally Posted by Artz 330

my car got fixed lights work fine, paid nothing. Awsome.

Fantastic.... :rocks:
here's hoping you'll have smooth sailing (errr driving) from now on.

sales@ESSTuning · 06-05-2007, 09:21 AM

Quote:

Originally Posted by Artz 330

my car got fixed lights work fine, paid nothing. Awsome.

Nice

I have had 2 E46 M3's and now my Z4MC and they have all been zero problem cars.

Except when I locked my keys in the car :mad:

05-22-2007, 08:37 PM	#1
Artz 330 Colonel 196 Rep 2,486 Posts Drives: Z4M, 335i, 135i Join Date: Dec 2005 Location: Lawrenceville, NJ iTrader: (4) Garage List 2006 330i [0.00]	Where is BMWNA when I need them... I just got my car back after ANOTHER 3 weeks of being in the shop (2006 Z4 M Coupe). This is the THIRD trip and each time they had the car for 3 weeks. I am paying a high monthly payment for driving a 328xi Loaner.. Funnn!!! Problem. Right headlight stopped auto leveling correctly and its all the way down i can not see in front of me. Right headlight after a about an hour or so of useage (Or any usage at all) will not re ignite. I have to flick the highbeams on and off in the OFF position like 20 times before the right headlight ignites. At this time i must hold the highbeams and switch to the on position for the light to stay lit. I had it at the dealer 3 times. They told me they reprogrammed the DME, changed a module. Ordered some other stupid parts, and still the same problem. I am sick and tired of leaving my car at the dealership and it not being fixed. This problem started at 15K miles and I am not at 35K miles and the problem is still not fixed. I just recently in the last year had 2 different e90's replaced both with major problems. I just ordered a 335i for my girl in exhange for the 328i that had been replaced by BMWNA.. I am seriously loosing my petience with these cars and most of all i am losing faith in the BMW brand... __________________
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05-22-2007, 10:15 PM	#2
Rick Hunter Skull Squadron Leader 304 Rep 2,031 Posts Drives: '07 M Coupé & '16 435xi GCoupé Join Date: May 2007 Location: The Emerald City iTrader: (20)	Hate to hear about all those troubles, but... man, you need to face the facts. You were sold a LEMON. Throw it back at them. Hopefully they'll bump you up on the M3 list or something for your troubles. __________________
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05-22-2007, 11:37 PM	#3
takedown8 Major 56 Rep 1,068 Posts Drives: 2005 BMW Z4 3.0i Join Date: May 2007 Location: Seattle, WA iTrader: (0)	I wonder if that BMWNA representative will appear on this forum like they did on z4um.....
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05-23-2007, 09:35 AM	#4
Dammmittt My favorite sign. 167 Rep 4,333 Posts Drives: 2007 M Coupe Join Date: Dec 2006 Location: Der Autobahnen iTrader: (0)	Sucks dude. I've only had issues with my remote thus far.
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05-23-2007, 12:20 PM	#5
Artz 330 Colonel 196 Rep 2,486 Posts Drives: Z4M, 335i, 135i Join Date: Dec 2005 Location: Lawrenceville, NJ iTrader: (4) Garage List 2006 330i [0.00]	yea, well i went back to the dealership and now the shop forman took my car in and they gave me a ride home. He said he will look at it today.. We'll see what that does __________________
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05-23-2007, 01:06 PM	#6
ward Major General 155 Rep 6,158 Posts Drives: F Join Date: May 2005 Location: T iTrader: (0)	hopefully they get if fixed or you'll be able to lemon law it too bad to see such a cool car in the shop..... 9 weeks in the shop for a headlight issue does seem excessive Last edited by ward; 05-23-2007 at 01:26 PM..
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05-23-2007, 01:15 PM	#7
Dr Noelle Private First Class 10 Rep 101 Posts Drives: 332 Join Date: Jun 2006 Location: Berlin iTrader: (0) Garage List 2006 352- my dream ... [0.00]	Sometimes BMW's are too darn complex for their own good.....
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05-23-2007, 01:52 PM	#8
jadam New Member 0 Rep 12 Posts Drives: 2004 z4 Join Date: May 2007 Location: Ma. iTrader: (0)	You might try posting your complaints in roadfly, I know BMWNA has helped people out on that site.
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05-23-2007, 02:12 PM	#9
Daveop Second Lieutenant 90 Rep 242 Posts Drives: 3 BMWs Join Date: Dec 2005 Location: Socal iTrader: (0)	Use the lemon law angle and see if the dealership will just give you a brand new car, i've heard/read of that happening
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05-24-2007, 09:08 AM	#11
SoCalS2k Major 450 Rep 1,035 Posts Drives: S2K! Join Date: Sep 2006 Location: LA iTrader: (0) Garage List 2001 Honda S2k [8.50]	What? 2 E90s replaced, does BMW single you out to give you all the lemons? Sorry to hear it my friend!
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05-24-2007, 10:08 PM	#13
enfield Civilian 79 Rep 970 Posts Drives: Jaguar F-Type V8 S Join Date: May 2007 Location: Ontario iTrader: (0)	They are probably in South America at this time Seriously though - they did replace my "Roaster" after it had been in the shop 6 or more times in 5 months. I got a Coupe and my Coupe has been flawless.
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06-01-2007, 03:43 PM	#15
highgrade00 Private 6 Rep 60 Posts Drives: 2007 BMW Z4M Coupe Join Date: May 2007 Location: Miami, FL iTrader: (0)	i had 11 visits for 3 minor issues! i dont even want to get into it about my bad stealership experience... but anyhow, bmw na isnt going to do sh!t. i have lost all faith in them... if you give them a call, all they will do is put in a bad complaint for the stelership (which essentially does nothing), and send out a "master tech". my only advice to you... if anyone asks you to do a feedback survey, just decline. my local stealership told me they would no longer service my vehicle since they "couldnt fix my problem". apparently thier bonuses are dependent on these surveys, so giving tons of bad fedback just ended up getting my zzzz banned. according to bmw na theyre allowed to do whatever they want since they are a privately owned entity... good luck!
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06-03-2007, 02:38 PM	#16
Artz 330 Colonel 196 Rep 2,486 Posts Drives: Z4M, 335i, 135i Join Date: Dec 2005 Location: Lawrenceville, NJ iTrader: (4) Garage List 2006 330i [0.00]	my car got fixed lights work fine, paid nothing. Awsome. __________________
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06-04-2007, 12:23 AM	#17
Dammmittt My favorite sign. 167 Rep 4,333 Posts Drives: 2007 M Coupe Join Date: Dec 2006 Location: Der Autobahnen iTrader: (0)	bout time dude congrats __________________ 07 ///M Coupe (Premium Package) Black Saphire Ext. Imola Red Int. Best Website EVER!
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06-04-2007, 10:56 PM	#18
Artz 330 Colonel 196 Rep 2,486 Posts Drives: Z4M, 335i, 135i Join Date: Dec 2005 Location: Lawrenceville, NJ iTrader: (4) Garage List 2006 330i [0.00]	thanks ^^ __________________
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