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Consumer Reports 335i Reliability
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12-17-2010, 02:10 PM | #1 |
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Consumer Reports 335i Reliability
335i placed 35th out of 35 Upscale Cars.
. . Specifically a -70 rating vs a +60 rating for Acura TL. . . My Thoughts: If relability relates to cost -- The BMW NEW Car Warranty over comes this hurdle. The HPFP issue is most likely at the root of the low score. To date my 07' 335i has seen one problem where she spent a week at the dealership for a bad speed sensor and wheel bearing ~ all covered. Beyond that, I have had no issues in 45k miles. I often read that ownership beyond 50k is crazy expensive. Well - my previous experience shows that this is more of a function directly related to the maintenance schedule the owner follows. I do follow the Mike Miller "old school Maint" plan and look forward to my next 50k with my very reliable 335i. Regardless the 335i is the absolute best car - each time I run through the gears I get a sense of confidence and general thrill -- this is a GREAT DAILY driver. THROW THE CONSUMER REPORTS IN THE GARBAGE - it is more of an appliance index -- the 335i is definately NOT! |
12-17-2010, 02:15 PM | #2 |
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CR isn't exactly the most reliable when you understand their sampling method.
The responses come from their subscribers and there's the issue of confirmation bias. |
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12-17-2010, 02:51 PM | #3 |
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There's more wrong with these cars than just the HPFP. It's just that the HPFP is such a glaring issue that the other problems get washed into the background. The entire fueling system is prone to failure, there's carbon buildup galore, there have been plenty of people with electrical problems (many undiagnosable and recurring), rattling wastegates, and I've seen other off-the-wall-but-rare stuff like permeable blocks, rear main seals, transmission seals, and other stuff going on here. I'm sure I'm missing a bunch, but I don't really think I need to get into any more detail. You get my point.
I dunno about 35th out of 35, but it should undoubtedly place near the bottom. BMW promising to fix the HPFP every time it breaks is NOT an acceptable offset to the occurence of such a failure. Therefore, every HPFP failure, whether covered under warranty or not, is a failure and a strike against reliability. |
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12-17-2010, 02:57 PM | #4 | |
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As it stands, the hpfp issue is a concern from a reliability standpoint when compared to other Lux car manufacturers. Even though BMW warrants it for 100k miles, it's still an inconvenience the consumer should not have to deal with. |
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12-17-2010, 03:52 PM | #5 |
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Drives: E90 335i, E70 X5
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good! now i can tell my family/friends that i have the most unreliable upscale car in the Consumer Report
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12-17-2010, 04:05 PM | #7 |
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Consumer Reports does have flaws, but I believe it. There was a great expose' a few months back on "the truth about cars" regarding faluts in the CR methodology. True Delta is an alternative that is in some ways better.
But, for the 335i, I belive it. This has been the best to drive and worst to own car I've ever had (CR shows very high owner satisfaction with the 335i BTW). In 42k miles, I've had... -Vanos solenoids -Cam Bearing ledge -transmission leak -long cranks -faulty software introducing lag -squeaky wheel syndrome -overheating due to lack of oil cooler -RF interference with the key -a few other minor issues I'm CPO, so I'm good for a while, but this along with all the electronic things that can go wrong, and the expense of simple things like changing the battery, give me pause. Wonderful car to drive though. |
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12-17-2010, 04:16 PM | #8 | |
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12-17-2010, 04:33 PM | #10 | |
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12-17-2010, 04:47 PM | #12 | |
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-Vanos solenoids--car performing as designed -long cranks--car performing as designed -faulty software introducing lag--car performing as designed -squeaky wheel syndrome--car performing as designed -RF interference with the key--car performing as designed -a few other minor issues--car performing as designed |
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12-17-2010, 04:48 PM | #13 |
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12-17-2010, 05:00 PM | #14 |
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12-17-2010, 05:18 PM | #15 |
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12-17-2010, 05:35 PM | #16 | |
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So...squeaky wheel is as designed, eh? Must be a feature to let people know your car is starting to move. You should make sure all the new cars on the lot do it, and ask the dealer how he's going to fix them if they don't. On the good side, I think we've already had every common problem except the wastegate rattle and the HPFP failure. Water pumps are semi-common. Maybe the car is sorted out now. |
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12-17-2010, 05:48 PM | #17 | |
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12-17-2010, 05:49 PM | #18 |
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My E36 M3 was in the shop once for warranty repairs. I have a thick file on the 335 already...
If it has to go back in again, I'm gettin' one of these: |
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12-17-2010, 05:54 PM | #19 | |
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Doesn't seem like an issue to me; it's like buying a bad stock; you don't truly lose anything until you sell. Unfortunately, if you have to qualify for a loan, I am sure the bank is reducing the value too. This is what happens when the vendor doesn't listen to the customer. Consumer Reports actually nailed the car hard in 2009, so those buyers were probable to get a discounted buy (no big money loss...anyone who did their homework shouldn't have paid full price in general) |
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12-17-2010, 05:56 PM | #20 |
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12-17-2010, 09:17 PM | #21 |
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I have had few minor issues with wind noise from the rim less doors, brakes squealing, creaking noise from the rear seats center stack and B pillars, as well as day time running lights going out and my i-drive jamming up with SOS malfunction.
But to BMW's credit all of these issues have been taken care of under warranty. Knock on wood I have not had any hpfp issues so far. I do however feel that BMW needs to pay greater attention to reliability as there sales keep climbing.
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12-17-2010, 10:07 PM | #22 |
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I bought my car as a CPO in July 2010 with 20,000 miles. So far it's spent 3 and 1/2 weeks at the dealership and I've been there 5 times. Main reason is wastegate rattle (2 1/2 weeks) auto dimming mirror not working (so far 1 week still at the dealership). Hasn't left me stranded or affected performance, but a higher end car should not have that horrible rattle sound or mirrors that don't dim!
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