Experience with performanceplustire.com

hyi1976 · 01-23-2007, 02:48 PM

I just had extremely bad bad bad customer service experience with this online rims/tires seller. I recommend you all NOT TO SHOP there. Price seems to be OK, but the customer service is BAD, EXTREMELY BAD.

BEWARE.

E91 Dude · 01-24-2007, 02:50 PM

What happened?

hyi1976 · 01-29-2007, 05:42 PM

I had to cancel an order because I wasn't too sure about the size of the rims & tires, and I did that by calling them up and cancelling the order.
The next day, I kind of changed my mind, and submitted a new order (same rims and tires). Then I get e-mail saying basically "we don't sell rims & tires to you."
I call'em up asking them what's happening, and the guy keep saying "we are not selling rims & tires to you." And I ask the guy if I did anything wrong, and he said "no, we just are not going to sell anything to you".

I am not sure if this kind ot treatment is something that I can sue'em legally.

Anyway... there, you have it. To me, that's BAD BAD BAD customer service.

01-23-2007, 02:48 PM	#1
hyi1976 Private 2 Rep 82 Posts Drives: 2007 328i Sedan Join Date: Jan 2007 Location: NJ iTrader: (0)	Experience with performanceplustire.com I just had extremely bad bad bad customer service experience with this online rims/tires seller. I recommend you all NOT TO SHOP there. Price seems to be OK, but the customer service is BAD, EXTREMELY BAD. BEWARE.
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01-24-2007, 02:50 PM	#2
E91 Dude First Lieutenant 52 Rep 318 Posts Drives: Car Join Date: Oct 2005 Location: Location iTrader: (2)	What happened?
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01-29-2007, 05:42 PM	#3
hyi1976 Private 2 Rep 82 Posts Drives: 2007 328i Sedan Join Date: Jan 2007 Location: NJ iTrader: (0)	I had to cancel an order because I wasn't too sure about the size of the rims & tires, and I did that by calling them up and cancelling the order. The next day, I kind of changed my mind, and submitted a new order (same rims and tires). Then I get e-mail saying basically "we don't sell rims & tires to you." I call'em up asking them what's happening, and the guy keep saying "we are not selling rims & tires to you." And I ask the guy if I did anything wrong, and he said "no, we just are not going to sell anything to you". I am not sure if this kind ot treatment is something that I can sue'em legally. Anyway... there, you have it. To me, that's BAD BAD BAD customer service.
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