Rim Damage Question

dArNeLLi · 12-29-2006, 01:31 AM

The wheel shop that installed my wheels chipped paint from the center ring on all four wheels while balancing, and a small nick on one of the spokes on the front wheel. They went to repair it with touch-up paint, and you can still see the cracked layer around the center ring, and the nick is still visible, the touch-up just made it the same color. They also used a wheel cleaner the removed the clear coat completely from one of my wheels as well as some paint (created a faded type look and a gritty type feel). They said they use this (tar/grease remover) on all of their wheels and never had a cause where the paint/clearcoat came off while cleaning it. They said my rims were cheap and that's why the paint rubbed off, trying to blame it on me. These were brand new wheels right out of the box. Should I demand for replacement of all four wheels (is this reasonable?) or should I demand for a repaint of all four wheels? I've spoke to another member of the board about this, but wanted to get the opinion of everyone else. Stuck in a bad situation, give me some feedback, thanks!

dArNeLLi · 12-29-2006, 01:36 AM

probably can't see it from the pic (the best i could get) but look for the faded paint

ZuerstBMW · 12-29-2006, 07:20 AM

If these were brand new rims before they installed them, I would make them get you new ones. Thats just not right.

dArNeLLi · 12-29-2006, 10:09 AM

yea i've got to see what they are willing to do, what do i do if they refuse to do either? as another member said, a law suit might be in order, any other routes to get them to take care of this situation?

dArNeLLi · 12-29-2006, 10:50 AM

okay update, the wheel shop has agreed to do a complete 'repaint' on all four wheels, using this shop

http://www.fixrim.com/

he said they will produce the exact same finish as the original manufacturer, and the return time will be a day? is there any drawback to doing this?

txusa03 · 12-29-2006, 12:14 PM

I honestly cannot find any nicks or scratches on your rim. Personally I would not waste my time and the hassle of getting it repaint. You rims look new to me.

dArNeLLi · 12-29-2006, 12:38 PM

i'll get a picture of the nick, and i'll get pictures of the center ring with chipped paint that has been touched up (if my camera can do so)

the major thing is that one of the wheels has a sand paper type feel, the clear coat is completely gone, as well as faded paint (pretty noticeable in person)

thanks for your feedback though

12-29-2006, 01:31 AM	#1
dArNeLLi Lieutenant 76 Rep 579 Posts Drives: 335i on ED, pickup 10/6 Join Date: Sep 2006 Location: San Francisco iTrader: (2)	Rim Damage Question The wheel shop that installed my wheels chipped paint from the center ring on all four wheels while balancing, and a small nick on one of the spokes on the front wheel. They went to repair it with touch-up paint, and you can still see the cracked layer around the center ring, and the nick is still visible, the touch-up just made it the same color. They also used a wheel cleaner the removed the clear coat completely from one of my wheels as well as some paint (created a faded type look and a gritty type feel). They said they use this (tar/grease remover) on all of their wheels and never had a cause where the paint/clearcoat came off while cleaning it. They said my rims were cheap and that's why the paint rubbed off, trying to blame it on me. These were brand new wheels right out of the box. Should I demand for replacement of all four wheels (is this reasonable?) or should I demand for a repaint of all four wheels? I've spoke to another member of the board about this, but wanted to get the opinion of everyone else. Stuck in a bad situation, give me some feedback, thanks!
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12-29-2006, 01:36 AM	#2
dArNeLLi Lieutenant 76 Rep 579 Posts Drives: 335i on ED, pickup 10/6 Join Date: Sep 2006 Location: San Francisco iTrader: (2)	probably can't see it from the pic (the best i could get) but look for the faded paint Attached Images
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12-29-2006, 07:20 AM	#3
ZuerstBMW ¡Viva España! 373 Rep 7,803 Posts Drives: 2023 230i Mineral White Join Date: Mar 2006 Location: Apollo Beach, FL. iTrader: (68)	If these were brand new rims before they installed them, I would make them get you new ones. Thats just not right. __________________ 23 G42 230i Mineral White Cognac, Aluminum With Mesh Effect Interior Trim MODS Clear Guard, 15% Ceramic Tint, Floating Caps
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12-29-2006, 10:09 AM	#4
dArNeLLi Lieutenant 76 Rep 579 Posts Drives: 335i on ED, pickup 10/6 Join Date: Sep 2006 Location: San Francisco iTrader: (2)	yea i've got to see what they are willing to do, what do i do if they refuse to do either? as another member said, a law suit might be in order, any other routes to get them to take care of this situation?
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12-29-2006, 10:50 AM	#5
dArNeLLi Lieutenant 76 Rep 579 Posts Drives: 335i on ED, pickup 10/6 Join Date: Sep 2006 Location: San Francisco iTrader: (2)	okay update, the wheel shop has agreed to do a complete 'repaint' on all four wheels, using this shop http://www.fixrim.com/ he said they will produce the exact same finish as the original manufacturer, and the return time will be a day? is there any drawback to doing this? Attached Images Last edited by dArNeLLi; 12-29-2006 at 10:55 AM.. Reason: including a picture
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12-29-2006, 12:14 PM	#6
txusa03 Major General 550 Rep 6,563 Posts Drives: TS330iPPSP6MT Join Date: Jul 2005 Location: Planet Earth iTrader: (3)	I honestly cannot find any nicks or scratches on your rim. Personally I would not waste my time and the hassle of getting it repaint. You rims look new to me. __________________ under construction!
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12-29-2006, 12:38 PM	#7
dArNeLLi Lieutenant 76 Rep 579 Posts Drives: 335i on ED, pickup 10/6 Join Date: Sep 2006 Location: San Francisco iTrader: (2)	i'll get a picture of the nick, and i'll get pictures of the center ring with chipped paint that has been touched up (if my camera can do so) the major thing is that one of the wheels has a sand paper type feel, the clear coat is completely gone, as well as faded paint (pretty noticeable in person) thanks for your feedback though
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