[Brooklyn M240i]

Hi, so my car isn't receiving the verification code for the MY BMW app. I tried calling the dealership, they couldn't help me. I called BMW support the lady put me on hold 23 times and I was on the phone for more than an hour, and after all that she disconnects and I was at the same spot. SO, if ANYONE, can help me set up my connected drive because the dealership didn't do it when I took delivery that would be great because I just want my verification code, that my car won't receive…….🥲

[damo74]

Originally Posted by F44

Hi, so my car isn't receiving the verification code for the MY BMW app. I tried calling the dealership, they couldn't help me. I called BMW support the lady put me on hold 23 times and I was on the phone for more than an hour, and after all that she disconnects and I was at the same spot. SO, if ANYONE, can help me set up my connected drive because the dealership didn't do it when I took delivery that would be great because I just want my verification code, that my car won't receive…….🥲

I'd drop by your local showroom and get someone to do it for you

[Brooklyn M240i]

Originally Posted by damo74

I'd drop by your local showroom and get someone to do it for you

Originally Posted by damo74

I'd drop by your local showroom and get someone to do it for you

My local showroom is 2 hours away. I emailed my salesman tho.

[ryanr623]

Originally Posted by damo74

I'd drop by your local showroom and get someone to do it for you

Yeah my BMW genius did it for me when she was going over the car with me. Sucks he's 2 hours away. Salesman is the best hope now.

[cukeuk]

If you tried here,
"Note: For security reasons, you need to enter a security code. This code has been sent to your vehicle. You will find it in the vehicle in the ConnectedDrive menu under "Messages". The security code is valid for 4 hours only. If you cannot enter the code within 4 hours, please request a new security code after that period has expired."