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      06-09-2020, 09:28 AM   #1
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Video (?): ACC wanders on to shoulder

On my way to work this morning (5:46 am), I noticed that twice the ACC failed to recognize the white stripe to the right and sent me to the shoulder. I corrected it twice and before long ACC was working as expected.

I wanted to upload a 188MG mp.4 video from my Blackvue, but got the message seen in the image below. Does anyone know the meaning of a 'security token'? Is there a public statement on size limitation of videos to upload? {I do not know how to compress the video file.}

In the meantime, has anyone else had ACC wander this badly running 11/2019.70?
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      06-09-2020, 09:35 AM   #2
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Don't know about the video upload problem, but regarding the ACC tracking ... were you following another car and was the X5 tracking them? If so, the system (rightly or wrongly) will prioritize following the path of the leading car over road lane markings in that case. It is disconcerting, but I am guessing the algorithm theory (rightly or wrongly) is that "if the car in front didn't crash, nor will you".

If not tracking a leading car, then could be dirty tracking cameras or front or side radar sensors. Or don't know ...
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      06-09-2020, 10:17 AM   #3
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Quote:
Originally Posted by LexxM3 View Post
Don't know about the video upload problem, but regarding the ACC tracking ... were you following another car and was the X5 tracking them? If so, the system (rightly or wrongly) will prioritize following the path of the leading car over road lane markings in that case. It is disconcerting, but I am guessing the algorithm theory (rightly or wrongly) is that "if the car in front didn't crash, nor will you".

If not tracking a leading car, then could be dirty tracking cameras or front or side radar sensors. Or don't know ...
I was on the turnpike with no vehicle in front of me at the time.

Car washed last Friday and only 'dirt' are bugs which would not cause the issue you speculate about.
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      06-09-2020, 10:36 AM   #4
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That is odd as that update has shown mine to track almost flawless. I use a big usb stick for all our movies.
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      06-09-2020, 10:52 AM   #5
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Quote:
Originally Posted by MystroX5 View Post
That is odd as that update has shown mine to track almost flawless. I use a big usb stick for all our movies.
I got 11/2019.70 at an OTA last week which I reported in the software subforum.

Since the update, my perception is that ACC is less accurate. The run this morning was somewhat worrying.

By video, I meant I have video of the car going to the shoulder but I am not able to attach it to my post so I was asking if anyone knew the meaning of the error message triggered by the forum. I suppose I could upload to Google Drive and add the link here.
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      06-09-2020, 10:59 AM   #6
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See if this Google link works. Google says it is uploaded, but there is lack of clarity if it can be shared yet:

https://drive.google.com/file/d/1D8r...ew?usp=sharing
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      06-09-2020, 11:17 AM   #7
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Quote:
Originally Posted by Xeno View Post
I got 11/2019.70 at an OTA last week which I reported in the software subforum.

Since the update, my perception is that ACC is less accurate. The run this morning was somewhat worrying.

By video, I meant I have video of the car going to the shoulder but I am not able to attach it to my post so I was asking if anyone knew the meaning of the error message triggered by the forum. I suppose I could upload to Google Drive and add the link here.
I am running 11/2019.40 so that is why. Very disturbing .70 might be messing with your ACC. Let’s see if anyone else notices similar issues so we can track it like other updates. Do a quick private YouTube down load of your video and post link. We need access to your Google link.
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      06-09-2020, 11:34 AM   #8
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Quote:
Originally Posted by MystroX5 View Post
I am running 11/2019.40 so that is why. Very disturbing .70 might be messing with your ACC. Let’s see if anyone else notices similar issues so we can track it like other updates. Do a quick private YouTube down load of your video and post link. We need access to your Google link.
Someone sent message asking to see the Google link video, but when I tried to grant permission Google again said that it was still processing the file.

Here is YouTube link so see if this works as it is set to be seen by those who use the link only:

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      06-09-2020, 11:44 AM   #9
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This has been a problem for me since Day 1. The vehicle makes a more aggressive correction, and I use that to describe two circumstances. First, the actual correction is aggressive, as it seems to jerk the wheel out of nowhere. I've read from numerous people to over power the wheel, but that's not the point, and is actually dangerous. It does it randomly, so I am cruising down the road and BOOM. First thought on my end is panic, since everything was going fine. So for me to over power the correction might send me in the other lane. Additionally, the vehicle needs to stop guessing and putting the people in the vehicle in danger. Every other manufacturer seems to just shut off the system for that moment if the vehicle cannot definitively tell where the lines are. This vehicle just says "F*** it" and does whatever it desires.

This is the one thing I cannot stand about the X5, and I am sure it is across BMW. The response, be it on here or from BMW, to turn off the function is beyond stupid...then why did I pay for it? As stated above, I don't trust the vehicle's safety features, which is ironic. The automatic cameras never activate when you are coming close to an object or the screen doesn't even pop up at all when you hit the button. There should not be this much discussion around these features and trying to justify what might be causing it. It's a piece of shit (Intelligent Safety), and is ruining the experience of owning this vehicle. I've never driven something that requires so much intervention and effort just to stay in the lane.

Couple that with the shitty steering column/wheel issues, and it is an accident waiting to happen. Again, outside of this, the vehicle is a joy. But, at the end of the day, we need to be honest with ourselves about BMW's complete and utter incompetence with software and technology. Post after post on here arrives at the same problems, which are just written off as something that will be fixed in an update or take to the dealership. I think this thing has been in the shop more than all vehicles I've owned combined!
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      06-09-2020, 12:04 PM   #10
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I haven't experienced this, but it looks like it is picking up the grass as a lane marker. The system is not perfect but it works 95% of the time for me, even in my 2018 X3 that hasn't had a software update since I got it.

Does it only happen on this road?
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      06-09-2020, 12:09 PM   #11
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Quote:
Originally Posted by Aimster82 View Post
I haven't experienced this, but it looks like it is picking up the grass as a lane marker. The system is not perfect but it works 95% of the time for me, even in my 2018 X3 that hasn't had a software update since I got it.

Does it only happen on this road?
I thought that last week's OTA FW ug led to increased instances of minor ACC issues. The video this morning was the most dramatic drifting that I have seen even though no problem with being on a turnpike with no traffic at 5:46 am.
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      06-09-2020, 12:32 PM   #12
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Ugh, I have never seen that. It does appear like it’s using the grass as a marker? Bizarre as your lines and weather are significantly better than many of time I have used my ACC and it tracked correctly. The only time I have seen it have problems like you are showing was down in Florida on white concrete roads with washed out white markers.
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      06-10-2020, 07:38 AM   #13
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The ACC did not get lost in the curve this morning, but I will keep testing.

However, less than 5 minutes later from that spot I have video of the ACC staying true in the left lane while a semi-truck drifted toward the center lane which caused me to jerk to the left.
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      06-10-2020, 12:54 PM   #14
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Today when I left the office to run some errands, I engaged ACC, used turn signal to change lanes at which time there was serious drift to the left.

That happened again a few moments later with the orange stripe to the left. I previously reported problems to dealer about ACC and the turnpike orange stripe with earlier versions of the FW.

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      06-13-2020, 01:18 PM   #15
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I got an email saying it was time for my 'annual service'.

Since I will need to turn in the G05, what are the odds that the dealer could address my problem? Would they do a clean install considering my this particular problem with ACC showed up after the OTA FM ug? Of late, they have been unwilling to update to the latest and greatest regardless of my list of grieves.

Here is yesterday's episode that shows up toward the end of the video:
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      06-13-2020, 02:50 PM   #16
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Quote:
Originally Posted by Xeno View Post
I got an email saying it was time for my 'annual service'.

Since I will need to turn in the G05, what are the odds that the dealer could address my problem? Would they do a clean install considering my this particular problem with ACC showed up after the OTA FM ug? Of late, they have been unwilling to update to the latest and greatest regardless of my list of grieves.

Here is yesterday's episode that shows up toward the end of the video:
Maybe print the Connected Drive webpage on "Remote Software Upgrade" and show them the very last sentence under "Technical Requirements" starting with "If your vehicle...". Then tell them you are asking them to install the "most up-to-date software for your vehicle."

Also tell them you paid for this feature, your having problems with iDrive, and BMW states this is something that they, as a dealer, are supposed to be doing for you when you ask for it.

If they still refuse escalate it to BMWNA. If that doesn't get them to update your vehicle file a complaint with the BBB. That will get there attention.
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      06-13-2020, 04:46 PM   #17
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Thanks.

Just to clarify, a few day ago I got an OTA FM ug to 11/2019.70 which I reported in this thread: https://g05.bimmerpost.com/forums/sh....php?t=1726385

So the question is how will my dealer respond to the notion that it seems that OTA ug generated new problems with my ACC.
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      06-13-2020, 04:57 PM   #18
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Quote:
Originally Posted by Xeno View Post
Thanks.

Just to clarify, a few day ago I got an OTA FM ug to 11/2019.70 which I reported in this thread: https://g05.bimmerpost.com/forums/sh....php?t=1726385

So the question is how will my dealer respond to the notion that it seems that OTA ug generated new problems with my ACC.
I would again point to the connected drive information telling them you want the most up-to-date software which is 3/2020.xx.
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      06-13-2020, 07:32 PM   #19
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Quote:
Originally Posted by randybobandy View Post
This has been a problem for me since Day 1. The vehicle makes a more aggressive correction, and I use that to describe two circumstances...
You are describing a totally different problem to what the OP is complaining in this post.
You are talking about land departure correction - and usually setting to early intervention would eliminate the "aggressive" behaviour.
OP is describing about drifting from the lane with ACC.

Quote:
But, at the end of the day, we need to be honest with ourselves about BMW's complete and utter incompetence with software and technology. Post after post on here arrives at the same problems, which are just written off as something that will be fixed in an update or take to the dealership. I think this thing has been in the shop more than all vehicles I've owned combined!
Maybe there is some problem with your car. But many others including me, do not have the problem you described.
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      06-13-2020, 07:39 PM   #20
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Quote:
Originally Posted by Xeno View Post
On my way to work this morning (5:46 am), I noticed that twice the ACC failed to recognize the white stripe to the right and sent me to the shoulder. I corrected it twice and before long ACC was working as expected.

During all these incidence, were the lane indicator "green" in the display and not grey? (HUD or Instrument panel) - i.e. the system is ok with the lane marking recognition.
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      06-13-2020, 08:29 PM   #21
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Quote:
Originally Posted by nosnoop View Post
During all these incidence, were the lane indicator "green" in the display and not grey? (HUD or Instrument panel) - i.e. the system is ok with the lane marking recognition.
I was not focused on those things so will try to remember to take notice during the Monday AM commute. Thanks for the suggestion.
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      06-14-2020, 08:26 AM   #22
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Quote:
Originally Posted by nosnoop View Post
You are describing a totally different problem to what the OP is complaining in this post.
You are talking about land departure correction - and usually setting to early intervention would eliminate the "aggressive" behaviour.
OP is describing about drifting from the lane with ACC.



Maybe there is some problem with your car. But many others including me, do not have the problem you described.
Wouldn't early make it worse? I think most of these issues posted on here can be traced back to only a handful of systems. The ACC is going to use the lane departure system, correct? Otherwise, how would the vehicle stay within the lane while driving? Also, wouldn't the drift, be it lane change or just driving, be traced back to the same system?

Consider yourself lucky, but I think you'll see a slew of posts regarding this or something similar. Not trying to shit post BMW or the X5, but there's a handful of issues on this vehicle that are completely unacceptable for the price paid. Again, congrats for not experiencing these issues...but you could be one update away from experiencing these problems.

The software put out by BMW is all over the place, and tends to fix one problem, but add five more. I am going to bitch and be critical of this vehicle, because it's a shit ton of money to fork out for a sloppy shit show. Taking the vehicle to the dealership is a pain in the ass...I was told my updates would be sent OTA, and be the latest and greatest...well neither have come to fruition, but I'll remain cautiously optimistic. Again, not trying to shit on BMW or you...especially when I say you're lucky. I wish we all had a bit more transparency and consistency from BMW. This forum has been a whole hell of a lot more helpful than anything I get from BMW, so for that...thanks...
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