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BMW M5 F90 (2018+) General Forums iDrive, Nav, Stereo, Bluetooth, Electronics    BMW Connected App Issues in 19 M5C

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      08-18-2019, 05:21 PM   #1
soulsea
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BMW Connected App Issues in 19 M5C

Anyone else have issues with this app?

It connects with the car enough to show location, fuel levels, range and a few other bits, but it won't lock/unlock doors, won't activate ventilation even though they show as enabled features, and won't show remote 3D view which shows as a disabled feature. On the 3D thing it has steps to activate it on the infotainment system but I don't have those options on my menu.

Then on the info menu the door/trunk/hood status is all wrong.

The whole thing is a hot mess.

I deleted the app and reinstalled it to no avail.

Any ideas?
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      08-18-2019, 05:46 PM   #2
bradleyjs
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My 2019 M5B works as designed. I did have to enable 2 features in iDrive, Location Services for the GPS location and something else (don’t remember) for the 3D View. And you say you don’t have access to those options, I’m guessing your car needs a software re-install or something similar.

I recommend taking it to the service department and let them diagnose it.
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      08-18-2019, 08:29 PM   #3
Aronis
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Their server goes down so often it’s basically useless. They are probably running a windows home server in Hilary Clinton’s basement.
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      08-18-2019, 08:35 PM   #4
bradleyjs
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Quote:
Originally Posted by Aronis View Post
Their server goes down so often it’s basically useless. They are probably running a windows home server in Hilary Clinton’s basement.
Well he can be rest assured because that server is hack proof and it never loses any special emails and such. Totally reliable now that it’s been Bleech Bit’d and acid washed as well.
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      08-19-2019, 09:38 PM   #5
soulsea
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Good talk.
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      08-20-2019, 01:18 AM   #6
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My connected wasn't working at the beginning --- it shows status of the car but pops up "service can't be performed" error for remote control features.

And simply changing the password (from the website) / sign out all devices and re sign in fixed my issue.
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      08-20-2019, 09:24 AM   #7
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Mine works but it's very spotty with service. Frequently it'll fail to connect to the server, despite my 4G or wifi having a strong signal.
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      08-25-2019, 07:52 PM   #8
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Just traded my raptor for a 19 M5C. I’m disappointed that it doesn’t have a remote start feature. How long does the the ventilation stay on when enabled?
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      09-02-2019, 09:11 PM   #9
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If y0u are having trouble with the Connected app try

1. Deleting and reinstalling the app making sure you delete all app data
2. Remove your car from the connected app, then do #1 above, then re add your car to the app
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