07-29-2019, 10:27 AM | #1 |
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Connected Drive "Down"?
Picked up my 330 on Friday and had no issues with connected drive services - specifically remote 3D view and fuel level. This morning I tried remote start which didn't work, and the remote 3D view is stuck on loading.
Anyone else with similar issues...
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2019 G20 330i xDrive Med. Blue/Cognac Leather ZCV|ZPP|ZPX|HK|Remote Start (Ret'd)
2016 F06 640i xDrive Med. Blue/Red Leather MSport|B&O|Driver Asst+|Cold|Night (Ret'd) 2013 F30 335i xDrive Mineral Grey/Black Leather (Ret'd) 2011 E90 328i xDrive Space Grey/Black Leather(Ret'd) 2009 E90 328i xDrive Monaco Blue/(Ret'd) 2007 E90 328i xDrive Graphite (Ret'd) |
07-29-2019, 10:39 AM | #2 |
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Welcome to the Connected Drive fiasco. Mine was 'down' for most of May/June. It then started working well for a couple of weeks. As of last Thursday, it's completely broken again. Even the location of the car won't update.
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07-29-2019, 12:54 PM | #3 |
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I have remote 3D view stuck a few times. I find that reinstalling the ConnectedDrive app is usually the easiest solution. Btw I am using the iOS app.
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07-29-2019, 08:54 PM | #5 |
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Signing out of the app and then back in has solved most problems for me. This is obviously not a fix, but is a valid workaround. Hopefully they actually FIX the issues sometime soon, but I'm not holding my breath.
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07-30-2019, 12:05 PM | #6 |
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My fiancee's X1 had a problem with connected drive, wasn't working for about 3 months. The dealership couldn't fix it, the idiots on the 1800 number couldn't fix it, reinstalling the app and refreshing connected drive from the car didn't fix it.. but.. I got it working by doing the following:
Go to: http://connecteddrive.bmwusa.com Log in with your BMW credentials, you will see your car on the main page There will be a little check box where it says "Remote Services are active." Uncheck the box Wait about 5 mins and recheck the box I think this might re-register it with the servers or something, but whatever it does her X1 is responding again after almost 3 months of no connectivity.
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Current: 2023 G20 LCI M340i xDrive
History: 2005 E90 325i > 2008 E90 328xi > 2011 E90 LCI 335i xDrive > 2013 F30 328i xDrive > 2016 F30 LCI 340i xDrive > 2020 G20 M340i xDrive WE ARE! |
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