Bimmerpost
3
/
4 Series
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
Technical Topics iDrive, Nav, Phone, Audio, Video, Cameras, Electronics iPhone X bluetooth audio issues

Post Reply
 
Thread Tools Search this Thread
      04-30-2019, 10:34 AM   #1
mattuhtack
New Member
mattuhtack's Avatar
United_States
1
Rep
5
Posts

Drives: BMW 330i
Join Date: Mar 2019
Location: Los Angeles

iTrader: (0)

iPhone X bluetooth audio issues

Hi guys first time posting in this forum. I own a G20 2019 330i and I have been having issues with my bluetooth audio specifically while listening to music. I own an iPhone X and is currently on the latest iOS. Every time I step inside my car and drive and listen to music the audio abruptly turns on and off. To make it worse the iDrive system will turn off randomly and I have to turn it back on manually for it to work again. It's really annoying and it's making me not like my car. Using the USB port doesn't help at all either. I'm concerned if other BMW owners share this problem or that I'm the only one. I found that Apply CarPlay helps but I'd much rather use the iDrive system more because it looks aesthetically better. Please help or if you guys have any solutions. I tried restarting and resetting the iDrive system but it doesn't help and the problem keep resurfacing. My last choice is to schedule and appointment with the dealer and voice my concerns but I'm afraid they won't help me at all...
Appreciate 0
      04-30-2019, 01:48 PM   #2
DomiGijzen
Second Lieutenant
DomiGijzen's Avatar
Netherlands
70
Rep
223
Posts

Drives: BMW iX3 MSport High Exec (G08)
Join Date: Apr 2019
Location: Netherlands

iTrader: (0)

I only used Bluetooth audio for two days and few kilometers but did not have this problems. Used CarPlay for another few days on long drives and certainly had a perfect connection without hiccups.

Is the IDrive really shutting down or is it muted? If you have gesture control, I know that certain hand positions trigger the two finger gesture which is muting.
__________________
Grz D.!
Appreciate 0
      04-30-2019, 03:03 PM   #3
mattuhtack
New Member
mattuhtack's Avatar
United_States
1
Rep
5
Posts

Drives: BMW 330i
Join Date: Mar 2019
Location: Los Angeles

iTrader: (0)

The iDrive completely shuts down like the screen turns off.
Appreciate 0
      04-30-2019, 03:18 PM   #4
DomiGijzen
Second Lieutenant
DomiGijzen's Avatar
Netherlands
70
Rep
223
Posts

Drives: BMW iX3 MSport High Exec (G08)
Join Date: Apr 2019
Location: Netherlands

iTrader: (0)

Definitely not normal.
__________________
Grz D.!
Appreciate 0
      05-01-2019, 01:18 PM   #5
Pauleebe
Colonel
Pauleebe's Avatar
United_States
380
Rep
2,290
Posts

Drives: Inbetween BMW's.
Join Date: May 2013
Location: Washington, DC

iTrader: (0)

Sounds like a defective head unit or it needs a SW update. I'd go to your dealer.
Appreciate 0
      07-01-2019, 06:13 AM   #6
roshish
Registered
0
Rep
1
Posts

Drives: BMW 320 d G20
Join Date: Jul 2019
Location: England

iTrader: (0)

Same issue

Hi

I have the exact same issue with my new G20. It is not even a month old. Please can you let me know what you did to get this resolved? Thanks!
Appreciate 0
      07-26-2019, 10:41 PM   #7
codepadawan
Registered
codepadawan's Avatar
0
Rep
2
Posts

Drives: 2015 328i
Join Date: Dec 2012
Location: Australia

iTrader: (0)

I've had multiple issues. Gone back many times for software updates and other crap. It disconnects and I can't even make calls. I'm done with the G20.
Appreciate 0
      07-27-2019, 10:27 AM   #8
Pauleebe
Colonel
Pauleebe's Avatar
United_States
380
Rep
2,290
Posts

Drives: Inbetween BMW's.
Join Date: May 2013
Location: Washington, DC

iTrader: (0)

Contact BMW customer relations and ask for compensation or to work with them to put you in a different (and functioning) vehicle.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 01:58 AM.




g20
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST