Bimmerpost
3
/
4 Series
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) General G20 Sedan / G22 Coupe / G26 Gran Coupe Discussions Electronic glitches - WTH is wrong with my car?

Closed Thread
 
Thread Tools Search this Thread
      04-18-2019, 12:57 AM   #1
bking604
New Member
7
Rep
7
Posts

Drives: 2019 330 M sport
Join Date: Apr 2019
Location: Vancouver

iTrader: (0)

Electronic glitches - WTH is wrong with my car?

All in-car sounds are missing and a bunch of warning messages. Weird thing is this always happens at night, after 7-8 pm! Brought it dealer and they said no fault found, updated the software, but obviously it did not solve the problem. Anyone has similar issues?

Here is a video showing what I meant:
https://www.youtube.com/watch?v=W82EMiF9pZ4
Appreciate 1
DZ F30300.50
      04-18-2019, 02:46 AM   #2
DZ F30
Second Lieutenant
DZ F30's Avatar
United_States
301
Rep
243
Posts

Drives: 2014 328i M-Sport
Join Date: Nov 2018
Location: United States

iTrader: (0)

Quote:
Originally Posted by bking604 View Post
All in-car sounds are missing and a bunch of warning messages. Weird thing is this always happens at night, after 7-8 pm! Brought it dealer and they said no fault found, updated the software, but obviously it did not solve the problem. Anyone has similar issues?

Here is a video showing what I meant:
https://www.youtube.com/watch?v=W82EMiF9pZ4
If you haven't already, take it back to the dealer you got the car from and let them know what's going on. Oh and btw, keep us updated with what's going on. It'll be interesting to hear what the service department tells you
Appreciate 0
      04-18-2019, 09:14 AM   #3
sanch8
Private First Class
67
Rep
105
Posts

Drives: 2019 330i
Join Date: Nov 2018
Location: Toronto

iTrader: (0)

Could it caused by the fact that you are parked right up against the wall. The radar sensor may be malfunctioning because of that. Are you getting the same error even when there's nothing in front of the car?
Appreciate 0
      04-18-2019, 10:08 AM   #4
tparent101
Registered
2
Rep
2
Posts

Drives: bmw 335i, bmw M230i
Join Date: Feb 2019
Location: texas

iTrader: (0)

Here's a forum member with an X3 that had a similar problem:

https://x3.xbimmers.com/forums/showthread.php?t=1572314

I also had the same thing happen once to my 2017 230i. It's been about 6 months, and it hasn't come back.
Appreciate 0
      04-18-2019, 11:20 AM   #5
Mii
Lieutenant
Mii's Avatar
388
Rep
487
Posts

Drives: BMW
Join Date: Mar 2007
Location: US

iTrader: (0)

bking604 what software version does your car currently have? Mine is v11/2018.75 for reference, probably old one, did not observe what you shared on video.

Check Car->Settings->Remote Software Upgrade for installed software version.

Might also try to do Reset Vehicle Data and reconfigure the personal preference again and see if that resolve it.
Appreciate 0
      04-18-2019, 05:15 PM   #6
CrownRoyal79
Lieutenant
CrownRoyal79's Avatar
United_States
283
Rep
402
Posts

Drives: BMW 435i
Join Date: Mar 2019
Location: VA

iTrader: (0)

Quote:
Originally Posted by bking604 View Post
All in-car sounds are missing and a bunch of warning messages. Weird thing is this always happens at night, after 7-8 pm! Brought it dealer and they said no fault found, updated the software, but obviously it did not solve the problem. Anyone has similar issues?

Here is a video showing what I meant:
https://www.youtube.com/watch?v=W82EMiF9pZ4
My wife's X3 did this one time, a couple of days after delivery, and then never again.
Appreciate 0
      04-18-2019, 09:39 PM   #7
bking604
New Member
7
Rep
7
Posts

Drives: 2019 330 M sport
Join Date: Apr 2019
Location: Vancouver

iTrader: (0)

Thanks for all the replies.

The service department initially suspected (more like blamed) that my WiFi dash cam is causing this issue. I explained that the errors were present before I installed the dash cam but they insisted it was the dash cam, even when it's not powered on! Anyway, since the problem is back I'm bringing the car back to the dealer this coming Tuesday. I've forwarded all related threads from this forum to them, hopefully replacing the KAFAS camera will solve the issue. I'll check the software version later, but they did say they have updated it. I tried "Reset vehicle data" too but it didn't help.

On a side note, my exhaust is also faulty but they ordered a new one for me, which will take 3 weeks to arrive. I really like the new 3 series but it's very disappointing to have so many problems in just two weeks of owning it.
Appreciate 0
      04-19-2019, 01:34 AM   #8
bking604
New Member
7
Rep
7
Posts

Drives: 2019 330 M sport
Join Date: Apr 2019
Location: Vancouver

iTrader: (0)

Quote:
Originally Posted by Mii View Post
bking604 what software version does your car currently have? Mine is v11/2018.75 for reference, probably old one, did not observe what you shared on video.

Check Car->Settings->Remote Software Upgrade for installed software version.

Might also try to do Reset Vehicle Data and reconfigure the personal preference again and see if that resolve it.
Mine is v03/2019.37. I tried remote software upgrade but it says there are no new upgrades available.
Appreciate 0
      04-19-2019, 05:37 AM   #9
CrownRoyal79
Lieutenant
CrownRoyal79's Avatar
United_States
283
Rep
402
Posts

Drives: BMW 435i
Join Date: Mar 2019
Location: VA

iTrader: (0)

Quote:
Originally Posted by bking604 View Post
Thanks for all the replies.

The service department initially suspected (more like blamed) that my WiFi dash cam is causing this issue. I explained that the errors were present before I installed the dash cam but they insisted it was the dash cam, even when it's not powered on! Anyway, since the problem is back I'm bringing the car back to the dealer this coming Tuesday. I've forwarded all related threads from this forum to them, hopefully replacing the KAFAS camera will solve the issue. I'll check the software version later, but they did say they have updated it. I tried "Reset vehicle data" too but it didn't help.

On a side note, my exhaust is also faulty but they ordered a new one for me, which will take 3 weeks to arrive. I really like the new 3 series but it's very disappointing to have so many problems in just two weeks of owning it.
How is your exhaust faulty? What is being replaced?
Appreciate 0
      04-20-2019, 03:21 PM   #10
Wills2
Barge driver
Wills2's Avatar
Ukraine
8618
Rep
12,401
Posts

Drives: 730d
Join Date: Aug 2014
Location: UK

iTrader: (0)

I had the same issues on my G11 you need a full firmware update at the dealer, that's not the over the air updates either it's the full monty istep level.
Attached Images
  
__________________
730d/Z4C
Appreciate 0
      04-20-2019, 10:25 PM   #11
bking604
New Member
7
Rep
7
Posts

Drives: 2019 330 M sport
Join Date: Apr 2019
Location: Vancouver

iTrader: (0)

Quote:
Originally Posted by CrownRoyal79 View Post
How is your exhaust faulty? What is being replaced?
Rattle noise when cold start that lasts around 40 seconds.
Appreciate 0
      04-23-2019, 01:56 PM   #12
Jayrollah
Registered
0
Rep
1
Posts

Drives: BMW 2019 G20 330XI
Join Date: Apr 2019
Location: New Jersey, Bergen County

iTrader: (0)

I have the same issue in MY G20, except it will go away after 30-60 seconds then a few minutes later it will happen again. And I still have sound from the indicators and from the radio. If I cruse for 30 minutes down the high way it happens maybe 5 or 6 times.
Appreciate 0
      04-23-2019, 03:21 PM   #13
MT4life
Lieutenant
MT4life's Avatar
576
Rep
584
Posts

Drives: 2018 340i: Last MT 3er in US
Join Date: Jul 2018
Location: Carolinas

iTrader: (0)

Quote:
Originally Posted by bking604 View Post
Thanks for all the replies.

The service department initially suspected (more like blamed) that my WiFi dash cam is causing this issue. I explained that the errors were present before I installed the dash cam but they insisted it was the dash cam, even when it's not powered on! Anyway, since the problem is back I'm bringing the car back to the dealer this coming Tuesday. I've forwarded all related threads from this forum to them, hopefully replacing the KAFAS camera will solve the issue. I'll check the software version later, but they did say they have updated it. I tried "Reset vehicle data" too but it didn't help.

On a side note, my exhaust is also faulty but they ordered a new one for me, which will take 3 weeks to arrive. I really like the new 3 series but it's very disappointing to have so many problems in just two weeks of owning it.
I'm sure BMW will sort it out. But that's the price to pay for an early adopter with any 1st year of a new model.
Appreciate 0
      06-04-2019, 08:44 PM   #14
bking604
New Member
7
Rep
7
Posts

Drives: 2019 330 M sport
Join Date: Apr 2019
Location: Vancouver

iTrader: (0)

So the car is finally fixed after over a month of back and forth with the dealership and BMW Canada.

Exhaust rattle noise was due to a faulty muffler. This part was easy, the dealer ordered a new muffler and I just had to wait a few weeks for it to arrive from Germany.
Parts changed:
18-30-7-933-843 Rear Muffler with Exhaust FI
18-30-7-560-782 Clamping Bush

"Driver Assistance support reduced" error and audio malfunction took a while to figure out. Long story short, the "RAM" or Receiver Audio Module, aka the Amplifier, is the culprit. Initially the dealer/BMW Canada ordered the wrong part so I had to wait another week for the correct part to arrive.
Part changed:
65-12-9-859-200 Receiver Audio Module
(This is the number shown on my service record. I Googled this part number and I don't think this is the correct one for the G20s.)

Anyway, I haven't seen any error messages or audio malfunction since and I hope it keeps it that way.

Now, for the compensation...
Appreciate 3
xraymd306.50
mkoesel7505.50
Closed Thread

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 02:48 AM.




g20
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST