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      08-29-2017, 11:11 PM   #1
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Drives: 2012 335is Coupe
Join Date: Dec 2015
Location: Los Angeles, CA

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car damaged by dealer during service

went to pick up my car after getting a coolant leak taken care of. I learned this the hard way so i always do a walk around before leaving... lo and behold i found damage on the passenger door. Dents and scratches that could have been easily missed if i hadn't been paying attention. I told the SA right away and they wanted to hold my car for another week while they took it to their own preferred body shop for repair. Well, it took a while of going back and forth they didn't want to give up their insurance information but i got them willing to take a look at an estimate from my preferred body shop. has anyone had experience with this kind of problem at their dealership? how did it turn out?
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