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      07-14-2017, 04:00 PM   #1
Nezil
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Question Warranty & Servicing

After researching a few weeks back I now have a W37 allocation, with what seems to be the popular LBB, Executive Package, 6MT, Apple Car Play configuration.

I've now got the agonising wait until mid-November when it arrives, but that does give me time to think about some of the options that I might want, and also to think about extended warranty and servicing options.

One of the reasons that I'm planning on changing cars to the M2 is that my current car, a 2012 Jaguar XF Portfolio Sport (NA 5.0 V8) is out of warranty and included service plan, and it's started to really be quite expensive to maintain. Nothing has gone wrong with it yet, and it's even still on the original tyres and brakes, but the last service, which was just oil change,
filters and checking stuff, cost $1,800 and the next one I've been told will be $2,200!

When the Jaguar inclusive servicing ended, they did offer an extended service / warranty package, which I declined, because it was $4,000 if I remember correctly. Now that cost doesn't seem as extreme, but I'm anyway hoping the M2 will be slightly cheaper, and want to think about the most cost effective way to plan for servicing over the course of ownership.

Looking at the BMW USA service page about Ultimate Care, I put in the details of a 2018 M2 with 10 miles on the clock assuming a start date of today, and got the following costs out for Ultimate Care+, which covers warranty and servicing, including wear and tear items (I think):
  • 3 years / 36,000 miles - $600
  • 4 years / 50,000 miles - $1,349
  • 5 years / 75,000 miles - $2,349
  • 6 years / 100,000 miles - $3,499
  • 7 years / 125,000 miles - $4,549
The first thing that I noticed about this, is that the 2017 MY M2 configurator offers Ultimate Care+ and Ultimate Care+1 combined for $2,049, whereas the service website this totals $1,949; a $100 saving. There is a tag line which states "PURCHASE ULTIMATE CARE+ AND AN EXTENTION PRODUCT WITHIN 90 DAYS OF VEHICLE IN SERVICE DATE AND RECEIVE $100 OFF.", so perhaps the costs I bulleted above include this discount!?!

The other thing I noticed is the explanation that shows "As an owner or lessee of a new BMW, you can decide to add this coverage at any point before your BMW reaches the end of its current coverage.", so the Ultimate Care+ extensions can be added any time until 3 years after you buy the car!

I'm not convinced that I'll use up brake pads / wiper blades / clutch in the first 3 years, but I might in the future, so I probably won't be getting the Ultimate Care+ $600 addition initially, but may very well opt for the additional few years once I know if I'll be keeping the car beyond 3 years.

What are others doing with this?
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      07-14-2017, 04:05 PM   #2
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i just took delivery of mine 3 weeks ago from stevens creek in santa clara. i originally signed for the 5YR/75K which they gave me for $2749. after much consideration, i called the next day to cancel. ill re-assess when i get close to the 3yr date.
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      07-14-2017, 04:13 PM   #3
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Quote:
Originally Posted by daftsham View Post
i just took delivery of mine 3 weeks ago from stevens creek in santa clara. i originally signed for the 5YR/75K which they gave me for $2749. after much consideration, i called the next day to cancel. ill re-assess when i get close to the 3yr date.
So you're at least under the same understanding that you should be able to get the coverage later, when you're close to 3 years ownership... that's good to hear.

By the way, you're obviously close to me in the Bay Area. I'll keep an eye out for your car, though I've not seen any M2s in the last few days...
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      07-14-2017, 04:22 PM   #4
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yup, i'm in the peninsula/southbay mostly. ive only seen one other in the wild, an LBB.
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      07-14-2017, 04:50 PM   #5
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      07-15-2017, 08:40 AM   #6
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I seem to remember you can add it any time up until maybe 6 months before the end of your term (so you can add warranty up to 3.5 years) - and I think you had to be the original owner or buy it from a BMW dealer when purchasing your used car. I'll confirm.

EDIT - OMG, this is just for service? Crazy to pay that much!
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      07-15-2017, 08:56 AM   #7
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Quote:
Originally Posted by doug_999 View Post
I seem to remember you can add it any time up until maybe 6 months before the end of your term (so you can add warranty up to 3.5 years) - and I think you had to be the original owner or buy it from a BMW dealer when purchasing your used car. I'll confirm.

EDIT - OMG, this is just for service? Crazy to pay that much!
I thought, perhaps incorrectly, that it was for servicing and extended warranty. Maybe I'm wrong about that.

Having said that, my Jaguar cost $788 for the 4th year service, $1,322.60 (after a $250 discount coupon) for the 5th year service, and will cost an estimated $2,200 for the 6th year. All of this was just routine service, with no wear and tear items besides filters, oils etc.

That would be ~$4,310 for years 3 ~ 6, which would be $3,499 with BMWs Ultimate Care+ extension.

If it's only servicing, then it's questionable, but I really don't know what to expect for servicing costs with the M2. I didn't expect the Jaguar to be as costly as it was, and it's one of the main reasons I'm planning to get rid of it!
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      07-15-2017, 02:58 PM   #8
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Ultimatecare is just service, not a warranty. I'm not sure if BMW offers an official extended warranty...
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      07-15-2017, 06:24 PM   #9
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I think these service packages are a rip off particularly if you don't drive hard. If they do not include brake service then it's even more of a rip off. It's the most expensive oil changes you'll ever do plus the intervals are too far apart imo.
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      07-15-2017, 08:27 PM   #10
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Quote:
Originally Posted by ZPrime View Post
Ultimatecare is just service, not a warranty. I'm not sure if BMW offers an official extended warranty...
Hmm... then it doesn't look too good then.

I guess no-one has any idea of the longer term servicing costs on an M2 yet then. Even the earliest M2s are still in the free service window, and since it lasted for 4 years in 2016 MY, they'll be out of warranty about the same time as the 2017 MY cars. 2018 MY cars are in production now, and should start showing up in the US in the next couple of months, so by the time I've got to make a decision on extended service contract, there will be almost no information on the possible costs!

Perhaps I should look at the parts cost of common things like brakes, rotors, clutch etc. to get an idea...
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