PTF still supporting the E90???

olivojoe · 10-31-2016, 09:39 AM

Sorry if this is common knowledge now, I have been away from the blog for a while due to being too busy at work.

I have reached out to them a few times about getting my tune tightened up, and there has been no response back. I know Cobb has dropped support, but hopefully PTF will honor their tune package I purchased....

shirtpants_ · 10-31-2016, 12:38 PM

Quote:

Originally Posted by olivojoe

Sorry if this is common knowledge now, I have been away from the blog for a while due to being too busy at work.

I have reached out to them a few times about getting my tune tightened up, and there has been no response back. I know Cobb has dropped support, but hopefully PTF will honor their tune package I purchased....

Dont hold your breath. I've been emailing them since july in regards to fine tuning my tune, and still havent gotten any response back. MHD is on its way, so I've given up, and am just waiting to get that, along with a new tuner.

LGCubana · 10-31-2016, 12:51 PM

http://http://www.protuningfreaks.co...bo-protune-n54

Their webpage still says that they are not taking on new N54/N55 customers, as they're prioritizing their efforts into R&D for the F series; which they're now into beta.

As PTF also supports the MHD platform, they may dive back into N55. With the new developments that are currently peaking interest for potential new customers and JB4 converts.

Keep trying, I'm sure Dzenno will (at some point) get back to you or see if he's posting in any f series related forums.

DahStig88 · 10-31-2016, 05:46 PM

I asked PTF today if they plan on doing custom maps for MHD on the N55 and he said "We don’t have plans for it in the immediate future due to F series development." So idk. Looking for a new tuner myself.

Turbod · 10-31-2016, 05:59 PM

Justin with Twisted Tuning (MHD OTS) will write custom tunes as well as Ken WedgePerformance

WedgePerformance · 10-31-2016, 06:20 PM

I'll just leave this here.

Datazap.me

EB89 · 10-31-2016, 06:28 PM

Quote:

Originally Posted by Turbod

Justin with Twisted Tuning (MHD OTS) will write custom tunes as well as Ken WedgePerformance

Yeah exactly this ^ forget the guys who bailed out of our platform and support Twisted Tuning and Wedge Performance.

olivojoe · 11-01-2016, 05:41 AM

Good stuff guys, thanks. Looks like I need to find a cheap Android tablet and get that going.

So that being said, will I need to unpair my Cobb and go back to stock before I can load the MHD tunes?

LGCubana · 11-01-2016, 07:28 AM

Quote:

Originally Posted by olivojoe

Good stuff guys, thanks. Looks like I need to find a cheap Android tablet and get that going.

So that being said, will I need to unpair my Cobb and go back to stock before I can load the MHD tunes?

Yes

Makes no sense to throw MHD a curve ball, with a base map that it isn't expecting.

weeeee · 11-01-2016, 07:38 AM

Quote:

Originally Posted by LGCubana

Yes

Makes no sense to throw MHD a curve ball, with a base map that it isn't expecting.

You definitely don't need to Uninstall cobb. I did it with a partially flashed (interrupted) and MHD flashed without issue.

Johnny Boost · 11-01-2016, 07:44 AM

I'm in the same situation as you OP. Looks like I'll be going with Wedge.

DoctoRx · 11-01-2016, 10:09 AM

FYI - I don't know that I'd say PTF has completely dropped tuning for non F owners. They've dropped MHD/COBB but they're currently beta testing another option all together. BootMod3

Seems to be similar to an MHD option, but never seen anything about it previously.

Rob_BMW_PNW · 11-07-2016, 01:15 PM

Quote:

Originally Posted by weeeee

You definitely don't need to Uninstall cobb. I did it with a partially flashed (interrupted) and MHD flashed without issue.

Good luck trying to uninstall that Cobb AP.

Should have uninstalled the Cobb AP, throw up it up for sale, and then install MHD.

DrRobert · 11-07-2016, 02:41 PM

Quote:

Originally Posted by DoctoRx

FYI - I don't know that I'd say PTF has completely dropped tuning for non F owners. They've dropped MHD/COBB but they're currently beta testing another option all together. BootMod3

Seems to be similar to an MHD option, but never seen anything about it previously.

bootmod3 is PTF's new platform for F-series N55 tuning. It will not work for E-series N55s. Dzenno has been spending almost all his time developing bootmod3 since early summer. While I was able to get him to revise a tune since then it was maddeningly slow (like a month for him to reply to emails) and he has not replied to my subsequent request for him to revise a tune for a different fuel (I had paid for two different maps for different fuel types). It does appear that he has dropped the ball on his E-series customers in order to develop a product for F-series owners. Really disappointing.

Bours · 11-07-2016, 07:38 PM

What a shame thats some bad customer service sorry to hear that bro

ONDEMAND · 11-09-2016, 09:41 AM

Dzenno basically gave me the same run around back in July so I wouldnt hold your breath. He flat out told me that they are focusing on F series and are a small outfit that can only do so much. When I really pushed on him as I was having issues with the 19 revision he offered me a refund rather than continue tuning. I responded saying he had done a lot of work and I did not want a refund, only his word we could pick back up on revisions to my map once he got the F series going.

He never responded and that was 5 months ago.

Basically they have our money and dont intend to support us any longer....FU...FU very much PTF!

After paying for an etune twice Im left holding the bag

shirtpants_ · 11-09-2016, 06:57 PM

Quote:

Originally Posted by ONDEMAND

Dzenno basically gave me the same run around back in July so I wouldnt hold your breath. He flat out told me that they are focusing on F series and are a small outfit that can only do so much. When I really pushed on him as I was having issues with the 19 revision he offered me a refund rather than continue tuning. I responded saying he had done a lot of work and I did not want a refund, only his word we could pick back up on revisions to my map once he got the F series going.

He never responded and that was 5 months ago.

Basically they have our money and dont intend to support us any longer....FU...FU very much PTF!

After paying for an etune twice Im left holding the bag

Well, I'm almost glad I didn't get a response now. Would have made me furious. I got a few revisions on my tune, and now I'm stuck getting the P36CA(if i remember right) code. Happens about a quarter of the time I get into boost at part throttle. Shuts the whole car down. I guess were all kind of in limbo until MHD is fully up and running.

Bours · 11-10-2016, 12:36 AM

Wow ptf should say something at least thats some crazy shit guys

olivojoe · 11-10-2016, 06:00 AM

Yeah I am pretty butthurt over it all.

I am having issues now with misfires and loss of power accompanied with clouds of black smoke pouring out of the exhaust, and occasionally the yellow half engine light of death when I get aggressive with the throttle. I have had similar issues before that were remedied with minor tune tweaks and new plugs, but I would still like to run some logs and get some insight from PTF....

Looks like I am going to be asking for an Android tablet for Christmas from my wife.

DoctoRx · 11-10-2016, 06:52 AM

Quote:

Originally Posted by DrRobert

bootmod3 is PTF's new platform for F-series N55 tuning. It will not work for E-series N55s. Dzenno has been spending almost all his time developing bootmod3 since early summer. While I was able to get him to revise a tune since then it was maddeningly slow (like a month for him to reply to emails) and he has not replied to my subsequent request for him to revise a tune for a different fuel (I had paid for two different maps for different fuel types). It does appear that he has dropped the ball on his E-series customers in order to develop a product for F-series owners. Really disappointing.

Wow I hadn't realized that. That's crazy that they've decided to completely drop us like that. I'd hate to see their long term business plan with that kind of service.

RobertRichy · 11-10-2016, 07:09 AM

Well at least a few of you were able to have some sort of communication with PTF. I emailed them a handful of times over the last few months and got 0.0 response from them. I already had tunes from them but was looking for an E85 Map. It was is blessing in disguise because I decided to dump the COBB and make the jump to MHD. I wish I would have done it sooner. The OTS maps from MHD are better than any custom tune I had from PTF. Much better power delivery. Night and day difference for a daily driver.

MHD is the only way to go. I hope the platform continues to evolve with the support of Companies like MHD and the site vendors who have been a part of the community from the get go.

stari335 · 11-10-2016, 07:40 AM

Maybe they dumped it because Cobb fucked everyone over with software that had issues with no updates on anything N55 related coming from Cobb. You can't say they didn't try hard as hell if you guys got 19 revisions or something?? My tune works perfect. I haven't had any issues with it at all. Maybe they come out with their own E series N55 stuff to help them get this done right or take it further who knows.

10-31-2016, 09:39 AM	#1
olivojoe Second Lieutenant 93 Rep 213 Posts Drives: 2011 335i xDrive Join Date: Sep 2014 Location: Mims, FL iTrader: (0) Garage List 2011 BMW 335i xDrive [0.00]	PTF still supporting the E90??? Sorry if this is common knowledge now, I have been away from the blog for a while due to being too busy at work. I have reached out to them a few times about getting my tune tightened up, and there has been no response back. I know Cobb has dropped support, but hopefully PTF will honor their tune package I purchased....
	Appreciate 0 Tweet Quote

10-31-2016, 05:46 PM	#4
DahStig88 New Member 2 Rep 28 Posts Drives: 2011 135i M Sport MT Join Date: Nov 2013 Location: NJ, USA iTrader: (0)	I asked PTF today if they plan on doing custom maps for MHD on the N55 and he said "We don’t have plans for it in the immediate future due to F series development." So idk. Looking for a new tuner myself. __________________ E82 135i - Cobb Ap V2 PTF Custom Maps \| Berk MId & Cat-back Exhaust \| VSRF DP & CP \| BMS CDV \| BMS Clutch Stop \| Apex 8 Wheels \| BMS Performance Intake \| ER FMIC \| BMS Cowls Filters \| BMS Sport Oil Cooler Valve.
	Appreciate 0 Quote

10-31-2016, 05:59 PM	#5
Turbod Major 396 Rep 1,210 Posts Drives: 2014 E84 X1 35i M Sport Join Date: Mar 2015 Location: Oregon iTrader: (0)	Justin with Twisted Tuning (MHD OTS) will write custom tunes as well as Ken WedgePerformance __________________ 2011 E92 335i \| 11.7@125 SOLD 2017 Camaro SS \| 12.7@114 SOLD 2019 Audi TT RS \| 10.5@130 SOLD 2020 F97 X3M \| 11.0@123 2023 G80 M3 xDrive
	Appreciate 1 Rob_BMW_PNW127.00 Quote

10-31-2016, 06:20 PM	#6
WedgePerformance BimmerPost Supporting Vendor 1334 Rep 1,701 Posts Drives: Slot Machines.. Keep Taking $ Join Date: Oct 2013 Location: Portland, OR iTrader: (0) Garage List 2007 BMW 335i Sport [9.67]	I'll just leave this here. Datazap.me
	Appreciate 2 DoctoRx52.00 Quote

11-01-2016, 05:41 AM	#8
olivojoe Second Lieutenant 93 Rep 213 Posts Drives: 2011 335i xDrive Join Date: Sep 2014 Location: Mims, FL iTrader: (0) Garage List 2011 BMW 335i xDrive [0.00]	Good stuff guys, thanks. Looks like I need to find a cheap Android tablet and get that going. So that being said, will I need to unpair my Cobb and go back to stock before I can load the MHD tunes?
	Appreciate 0 Quote

11-01-2016, 07:44 AM	#11
Johnny Boost Colonel 324 Rep 2,014 Posts Drives: '21 M850i GC Join Date: May 2013 Location: TBD iTrader: (0)	I'm in the same situation as you OP. Looks like I'll be going with Wedge. __________________ WedgePerformance E40 MHD \| Performance Exhaust Mod \| BMS DP \| Vibrant 1790 \| BMS Intake \| VRSF CP \| xHP Stage 3 Michelin PSS \| M3 Control Arms LUX v4 LEDs \| Shadowline Grills \| Lip Spoiler
	Appreciate 0 Quote

11-01-2016, 10:09 AM	#12
DoctoRx First Lieutenant 52 Rep 336 Posts Drives: '11 e92 335i xDrive MSport Join Date: Sep 2013 Location: Houston iTrader: (1)	FYI - I don't know that I'd say PTF has completely dropped tuning for non F owners. They've dropped MHD/COBB but they're currently beta testing another option all together. BootMod3 Seems to be similar to an MHD option, but never seen anything about it previously.
	Appreciate 0 Quote

11-07-2016, 07:38 PM	#15
Bours Lieutenant Colonel 166 Rep 1,700 Posts Drives: 2011 335i x-drive LCI sedan Join Date: Nov 2014 Location: Montreal iTrader: (0)	What a shame thats some bad customer service sorry to hear that bro
	Appreciate 0 Quote

11-09-2016, 09:41 AM	#16
ONDEMAND oooooo 53 Rep 320 Posts Drives: with 3 pedals Join Date: Feb 2013 Location: USMFA iTrader: (0)	PTF does not give a FUUUUK Dzenno basically gave me the same run around back in July so I wouldnt hold your breath. He flat out told me that they are focusing on F series and are a small outfit that can only do so much. When I really pushed on him as I was having issues with the 19 revision he offered me a refund rather than continue tuning. I responded saying he had done a lot of work and I did not want a refund, only his word we could pick back up on revisions to my map once he got the F series going. He never responded and that was 5 months ago. Basically they have our money and dont intend to support us any longer....FU...FU very much PTF! After paying for an etune twice Im left holding the bag __________________ 2011 135i - Gone but not forgotten \| 2017 M2 - Powering out of a corner near you!
	Appreciate 0 Quote

11-10-2016, 12:36 AM	#18
Bours Lieutenant Colonel 166 Rep 1,700 Posts Drives: 2011 335i x-drive LCI sedan Join Date: Nov 2014 Location: Montreal iTrader: (0)	Wow ptf should say something at least thats some crazy shit guys
	Appreciate 0 Quote

11-10-2016, 06:00 AM	#19
olivojoe Second Lieutenant 93 Rep 213 Posts Drives: 2011 335i xDrive Join Date: Sep 2014 Location: Mims, FL iTrader: (0) Garage List 2011 BMW 335i xDrive [0.00]	Yeah I am pretty butthurt over it all. I am having issues now with misfires and loss of power accompanied with clouds of black smoke pouring out of the exhaust, and occasionally the yellow half engine light of death when I get aggressive with the throttle. I have had similar issues before that were remedied with minor tune tweaks and new plugs, but I would still like to run some logs and get some insight from PTF.... Looks like I am going to be asking for an Android tablet for Christmas from my wife.
	Appreciate 1 RobertRichy75.50 Quote

11-10-2016, 07:09 AM	#21
RobertRichy First Lieutenant II I know enough to be dangerous 76 Rep 465 Posts Drives: 2010 LCI N54 335xi Join Date: Jun 2015 Location: Denver iTrader: (15)	Well at least a few of you were able to have some sort of communication with PTF. I emailed them a handful of times over the last few months and got 0.0 response from them. I already had tunes from them but was looking for an E85 Map. It was is blessing in disguise because I decided to dump the COBB and make the jump to MHD. I wish I would have done it sooner. The OTS maps from MHD are better than any custom tune I had from PTF. Much better power delivery. Night and day difference for a daily driver. MHD is the only way to go. I hope the platform continues to evolve with the support of Companies like MHD and the site vendors who have been a part of the community from the get go. __________________ 2010 E90 LCI N54 335xi / AR DP's / KW V1 / Stoptech Slotted Rotors / SS lines / EBC Yellowstuff / Fuel-it stage 2 LPFP / Fuel-it Bluetooth Content Analyzer / ETS FMIC / VRSF CP / TurboSmart Dual Port Kompact kit / MHD / WEDGE E60 ProTune / CORSA Exhaust / Alpina TCU / VTT Outlets / MMP Inlets
	Appreciate 0 Quote

11-10-2016, 07:40 AM	#22
stari335 Private 13 Rep 87 Posts Drives: E92 335i Join Date: Sep 2015 Location: Malton iTrader: (0)	Maybe they dumped it because Cobb fucked everyone over with software that had issues with no updates on anything N55 related coming from Cobb. You can't say they didn't try hard as hell if you guys got 19 revisions or something?? My tune works perfect. I haven't had any issues with it at all. Maybe they come out with their own E series N55 stuff to help them get this done right or take it further who knows.
	Appreciate 0 Quote