[driver_02]

Just a quick note.

I ordered outlets from MMP. I dropped the box of parts and my car with my mechanic. He did a quick inventory and discovered one of the silicone pieces was the wrong size to fit my intercooler. I contacted Mauricio and he got me the right piece sent out that same day.

The way I see it, this is the kind of service we all hope for. The error was an honest mistake but the vendor definitely made up for it with his quick corrective action. Most importantly he wasn't a d-bag about it.

Now let's hope they perform!

[MM Performance]

Originally Posted by driver_02

Just a quick note.

I ordered outlets from MMP. I dropped the box of parts and my car with my mechanic. He did a quick inventory and discovered one of the silicone pieces was the wrong size to fit my intercooler. I contacted Mauricio and he got me the right piece sent out that same day.

The way I see it, this is the kind of service we all hope for. The error was an honest mistake but the vendor definitely made up for it with his quick corrective action. Most importantly he wasn't a d-bag about it.

Now let's hope they perform!

Thanks man, appreciate the kind words!

[dreyo27]

Originally Posted by driver_02

Just a quick note.

I ordered outlets from MMP. I dropped the box of parts and my car with my mechanic. He did a quick inventory and discovered one of the silicone pieces was the wrong size to fit my intercooler. I contacted Mauricio and he got me the right piece sent out that same day.

The way I see it, this is the kind of service we all hope for. The error was an honest mistake but the vendor definitely made up for it with his quick corrective action. Most importantly he wasn't a d-bag about it.

Now let's hope they perform!

+1
I had a few questions and he answered them right away. Everybody makes mistakes, we are all human. The real judge of character is how people handle the situation when things go wrong.

And they perform well, my WGDC went down by about 6 on average, and I am still on lower boost.

[reaper0995]

I also had a positive experience with them, couldn't figure out which way my outlets went to get them installed correctly, got a response on my issue right away! Looking forward to seeing their new turbos!

[screaminfast]

Originally Posted by driver_02

Just a quick note.

I ordered outlets from MMP. I dropped the box of parts and my car with my mechanic. He did a quick inventory and discovered one of the silicone pieces was the wrong size to fit my intercooler. I contacted Mauricio and he got me the right piece sent out that same day.

The way I see it, this is the kind of service we all hope for. The error was an honest mistake but the vendor definitely made up for it with his quick corrective action. Most importantly he wasn't a d-bag about it.

Now let's hope they perform!

+1 for Mauricio. Love my Inlets/Outlets