PSA: Looks like order tracking via MYBMW on bmwusa.com is working again(FINALLY)!

kromix · 01-19-2016, 07:49 PM

Can't believe it, after months of it being broken it finally works!!!

You can add your car with Prod # or VIN....

Be aware you get better stat updates from the BMW Genius Hotline as they have access to the same tool the dealership does.

JN1 · 01-19-2016, 08:10 PM

I wish someone had told me it was broken, I thought mine was stuck in production forever then I just got a call saying my car had arrived. lol

AndDown · 01-19-2016, 08:17 PM

Mine still shows "Production ended" but we've been driving it for a whole month already! Guess they are not updating any prior entries.

drexplode · 01-19-2016, 08:49 PM

Confirmed!

MomoM3 · 01-19-2016, 10:27 PM

I call BS!!!! I just checked mine... uh... I took delivery of my car last week!

My car is Alpine White. Been in this status since Nov 2, 2015!

kromix · 01-19-2016, 11:01 PM

Maybe its only fixed for the new school, you fossils don't get the data backtracked.

MomoM3 · 01-19-2016, 11:46 PM

Quote:

Originally Posted by kromix

Maybe its only fixed for the new school, you fossils don't get the data backtracked.

It's true. November builds are so last year.

x986 · 01-19-2016, 11:47 PM

At last! We got - - - - - nothing. Mine says: In production. That news is a week+ old. Depending on luck I could be in a parking lot in Munich, on a train, or in a parking lot at the port.

Well, at least it looks like they got the order right.

cncmastr · 01-20-2016, 07:42 AM

Thanks for the heads up, it's finally working!

paul e · 01-20-2016, 09:38 AM

Apparently BMWUSA only employs "under-skilled" techies. My car still shows "in production" since early November, I took delivery 3 weeks ago.

I just received an invitation to be on the "BMW Board of Drivers". Hit the link, enter model year - 2016, enter series - 3, enter model…and they don't list any 340i, just 335i models.

Nice attention to detail. I spent 30+ years in IT and these jokers are SO lucky they didn't work for me. Because they'd be gone.

dalto · 01-20-2016, 10:04 AM

Quote:

Originally Posted by paul e

Apparently BMWUSA only employs "under-skilled" techies. My car still shows "in production" since early November, I took delivery 3 weeks ago.

I just received an invitation to be on the "BMW Board of Drivers". Hit the link, enter model year - 2016, enter series - 3, enter model…and they don't list any 340i, just 335i models.

Nice attention to detail. I spent 30+ years in IT and these jokers are SO lucky they didn't work for me. Because they'd be gone.

Unless things have changed recently BMW outsources all that work to a web of third parties. Many of which are controlled and managed by the marketing dept.

cptcrunch · 01-20-2016, 10:27 AM

Glad to see its working again. And i agree that the BMWUSA.com website needs some work. Like whoa, work.

dalto · 01-20-2016, 10:45 AM

Indeed, thanks for the heads up. It is good to be able to get the cars added to my account.

The website has always been a bit out of date but a bit out of date is better than completely not working.

x986 · 01-22-2016, 10:36 AM

The thing that bugged me was that they wouldn't "fess up" that the feature was down. I'm sure many of us "early stage" waiters tried every couple of days.

dalto · 01-22-2016, 02:03 PM

Quote:

Originally Posted by x986

The thing that bugged me was that they wouldn't "fess up" that the feature was down. I'm sure many of us "early stage" waiters tried every couple of days.

Sadly, I would strongly suspect that the people who are responsible for that function in BMW probably did not even realize it was not working for a good portion of that time.

kromix · 01-22-2016, 02:48 PM

This tracker definitely seems to be working, mine updated this morning to En Route to the US, got on a boat 2 days ago.

paul e · 01-22-2016, 05:06 PM

Quote:

Originally Posted by dalto

Sadly, I would strongly suspect that the people who are responsible for that function in BMW probably did not even realize it was not working for a good portion of that time.

Except I wrote 2 emails 6 weeks apart telling them and I received a reply - both times - saying they were aware of the issue but had no plans on when OR IF it would be fixed.

Just because someone may make a great automobile does not mean they do other things great. Or even well.

01-19-2016, 07:49 PM	#1
kromix Major 263 Rep 1,130 Posts Drives: '16 340i AW MSport Join Date: Jun 2011 Location: Miami, FL iTrader: (0) Garage List 2016 340i (F30) [0.00]	PSA: Looks like order tracking via MYBMW on bmwusa.com is working again(FINALLY)! Can't believe it, after months of it being broken it finally works!!! You can add your car with Prod # or VIN.... Be aware you get better stat updates from the BMW Genius Hotline as they have access to the same tool the dealership does. Attached Images
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01-19-2016, 08:10 PM	#2
JN1 Lieutenant Colonel 301 Rep 1,591 Posts Drives: S211 AMG E63 Join Date: May 2013 Location: Los Angeles CA iTrader: (2)	I wish someone had told me it was broken, I thought mine was stuck in production forever then I just got a call saying my car had arrived. lol __________________ *-JustinNApproved*
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01-19-2016, 08:17 PM	#3
AndDown Just Copacetic! 177 Rep 616 Posts Drives: 2019 F22 230i MSport Join Date: Aug 2012 Location: Redlands, CA iTrader: (0)	Mine still shows "Production ended" but we've been driving it for a whole month already! Guess they are not updating any prior entries.
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01-19-2016, 08:49 PM	#4
drexplode Brigadier General 1785 Rep 3,066 Posts Drives: G26 i4x Join Date: Jul 2007 Location: Walled Lake Michigan iTrader: (17)	Confirmed!
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01-19-2016, 10:27 PM	#5
MomoM3 Major 987 Rep 1,418 Posts Drives: X7 M50i \| M2 CS \| X5 35i Join Date: Aug 2008 Location: Lehigh Valley PA iTrader: (3)	I call BS!!!! I just checked mine... uh... I took delivery of my car last week! My car is Alpine White. Been in this status since Nov 2, 2015!
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01-19-2016, 11:01 PM	#6
kromix Major 263 Rep 1,130 Posts Drives: '16 340i AW MSport Join Date: Jun 2011 Location: Miami, FL iTrader: (0) Garage List 2016 340i (F30) [0.00]	Maybe its only fixed for the new school, you fossils don't get the data backtracked.
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01-19-2016, 11:47 PM	#8
x986 First Lieutenant 96 Rep 378 Posts Drives: '16 340, ex e92 335, ex e46 M3 Join Date: Jan 2007 Location: North Bay Area, CA iTrader: (0) Garage List 1996 Ferrari F355 [0.00] 2014 Porsche Cayman S [0.00] 2020 M340i [0.00]	At last! We got - - - - - nothing. Mine says: In production. That news is a week+ old. Depending on luck I could be in a parking lot in Munich, on a train, or in a parking lot at the port. Well, at least it looks like they got the order right.
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01-20-2016, 07:42 AM	#9
cncmastr Colonel 1590 Rep 2,412 Posts Drives: E30 M3 Cecotto, F85, G05, G07, Join Date: Mar 2006 Location: Outside Atlanta iTrader: (3) Garage List 2018 X5 M [0.00] 2020 M2 CS [10.00] 2005 BMW X5 4.8is [0.00] 2006 BMW M3 [10.00]	Thanks for the heads up, it's finally working! __________________
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01-20-2016, 09:38 AM	#10
paul e Captain 420 Rep 842 Posts Drives: 340i xDrive 6MT Join Date: Oct 2015 Location: South Carolina iTrader: (0)	Apparently BMWUSA only employs "under-skilled" techies. My car still shows "in production" since early November, I took delivery 3 weeks ago. I just received an invitation to be on the "BMW Board of Drivers". Hit the link, enter model year - 2016, enter series - 3, enter model…and they don't list any 340i, just 335i models. Nice attention to detail. I spent 30+ years in IT and these jokers are SO lucky they didn't work for me. Because they'd be gone.
	Appreciate 0 Quote

01-20-2016, 10:27 AM	#12
cptcrunch Captain Crunch 168 Rep 548 Posts Drives: 2016 340i Join Date: May 2011 Location: Cincinnati iTrader: (0)	Glad to see its working again. And i agree that the BMWUSA.com website needs some work. Like whoa, work. __________________ On Order (in transit): BMW iX 50, Oxide Grey Retired: BMW Welt Delivery 4/14/16: European Delivery - 2016 340i EBII/Saddle - ZMP \| ZCW \| ZDA \| ZLP \| ZTP \| M Adaptive \| Rear Shades \| MPPSK Before and After Dyno Retired: 2011 335D Space Grey/Black - ZSP \| ZPP \| ZCW \| 6FL \| Sat Radio \| Nav \| $600 Base Audio Upgrade
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01-20-2016, 10:45 AM	#13
dalto Lieutenant 202 Rep 499 Posts Drives: 2016 F80 Join Date: Mar 2010 Location: Texas iTrader: (0) Garage List 2016 BMW 340i [0.00] 2016 BMW M3 [0.00]	Indeed, thanks for the heads up. It is good to be able to get the cars added to my account. The website has always been a bit out of date but a bit out of date is better than completely not working.
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01-22-2016, 10:36 AM	#14
x986 First Lieutenant 96 Rep 378 Posts Drives: '16 340, ex e92 335, ex e46 M3 Join Date: Jan 2007 Location: North Bay Area, CA iTrader: (0) Garage List 1996 Ferrari F355 [0.00] 2014 Porsche Cayman S [0.00] 2020 M340i [0.00]	The thing that bugged me was that they wouldn't "fess up" that the feature was down. I'm sure many of us "early stage" waiters tried every couple of days.
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01-22-2016, 02:48 PM	#16
kromix Major 263 Rep 1,130 Posts Drives: '16 340i AW MSport Join Date: Jun 2011 Location: Miami, FL iTrader: (0) Garage List 2016 340i (F30) [0.00]	This tracker definitely seems to be working, mine updated this morning to En Route to the US, got on a boat 2 days ago.
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