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      05-27-2015, 09:50 AM   #1
Dean91
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Smart Repair from BMW

I was hoping for some advice...

Have been an avid viewer of the forum ever since placing my order and will be picking up my new car on Saturday.

I was in last week sorting out the paperwork and the Finance guy was trying to sell me the SMART repair service. Is this something that many people take out? I hadn't really looked at it before but its got me thinking about every little scratch that might/could appear
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      05-27-2015, 10:33 AM   #2
Nick the Greek
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No.
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      05-27-2015, 10:37 AM   #3
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I did and the rovider is a company called SHINE.

Had cause to use them twice so far - once for alloys and once for body work. Excellent both times.
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      05-27-2015, 10:38 AM   #4
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There's still a charge everytime you use them AFAIK, so no I wouldn't, as a good smart repair / PDR repair isn't that expensive!
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      05-27-2015, 10:40 AM   #5
Dean91
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Quote:
Originally Posted by Nick the Greek View Post
No.
Thanks. Straight to the point
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      05-27-2015, 10:41 AM   #6
Dean91
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Quote:
Originally Posted by TheLiverBird View Post
There's still a charge everytime you use them AFAIK, so no I wouldn't, as a good smart repair / PDR repair isn't that expensive!
They told me it was unlimited repairs at no extra charge for the term you've paid for
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      05-27-2015, 11:01 AM   #7
Slipperyshoe
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Quote:
Originally Posted by Dean91 View Post
They told me it was unlimited repairs at no extra charge for the term you've paid for
No charge and unlimited up to £3k. I used it last month for 6 different scratches/dings/stone chips. My policy is from 'autoprotect'

I'm not too enthralled about the quality of the repair though- I was actually going to put a thread up about it when I finally get some free time!

Also, all bumpers and any plastics are excluded from policy.

I'm about 50/50 on whether I would get again. Probably swaying toward not and instead would spend the money on 'venture shield' or similar as I think long term this would be a far more worthy investment (Terry 'Tengo' has this). I would get the car detailed first (GTechniq) and then have the shield put on before I did more than 100 miles.
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      05-27-2015, 11:22 AM   #8
Andy30D
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Quote:
Originally Posted by Slipperyshoe View Post
No charge and unlimited up to £3k. I used it last month for 6 different scratches/dings/stone chips. My policy is from 'autoprotect'

I'm not too enthralled about the quality of the repair though- I was actually going to put a thread up about it when I finally get some free time!

Also, all bumpers and any plastics are excluded from policy.

I'm about 50/50 on whether I would get again. Probably swaying toward not and instead would spend the money on 'venture shield' or similar as I think long term this would be a far more worthy investment (Terry 'Tengo' has this). I would get the car detailed first (GTechniq) and then have the shield put on before I did more than 100 miles.

All bumpers excluded?!?

That's like selling shoes and being told you can't wear them!

I would stay away from it!
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      05-27-2015, 11:30 AM   #9
TheLiverBird
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Quote:
Originally Posted by Dean91 View Post
They told me it was unlimited repairs at no extra charge for the term you've paid for
I stand corrected - I may have been thinking about the one Audi offered, which was £250 (iirc) for 2 years, plus £30 per repair.

However, if what's said above is the case and it's excluding the bumpers - then I wouldn't see any value in it.
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      05-27-2015, 11:53 AM   #10
Dean91
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Quote:
Originally Posted by TheLiverBird View Post
I stand corrected - I may have been thinking about the one Audi offered, which was £250 (iirc) for 2 years, plus £30 per repair.

However, if what's said above is the case and it's excluding the bumpers - then I wouldn't see any value in it.
+1 Looking like bad vfm now

Thanks all for your points of view
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      05-27-2015, 03:24 PM   #11
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I had a dent on my bonnet along the crease and where there was double skin. The SMART repairer at my BMW Dealership (Berry, Chiswick) did a perfect job, but it cost me an arm and a leg. I think it was £120 incl VAT is what I paid the dealer.
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