Navigation: DVD read error

jcee76 · 01-11-2015, 05:33 PM

Folks!

I'm getting a DVD read error on my current Navigation. It's intermittent, sometime it works sometimes doesn't. Does that mean the DVD is bad? At first it happened about 40% of the time. Now its more 90% range.

I tried burning a copy of my current DVD it worked but the same thing. DVD read error. I am not sure if its a bad DVD or my navigation system itself.

Please point me in the right direction.

2008 BMW 335i e93

Dracon · 01-12-2015, 06:54 AM

Quote:

Originally Posted by jcee76

Folks!

I'm getting a DVD read error on my current Navigation. It's intermittent, sometime it works sometimes doesn't. Does that mean the DVD is bad? At first it happened about 40% of the time. Now its more 90% range.

I tried burning a copy of my current DVD it worked but the same thing. DVD read error. I am not sure if its a bad DVD or my navigation system itself.

Please point me in the right direction.

2008 BMW 335i e93

If you're using a burned DVD, it's probably the DVD itself. Use a high quality media like Verbatim AZO DVD-R media and that'll help a lot.

juicen335 · 01-27-2015, 09:57 AM

Quote:

Originally Posted by jcee76

Folks!

I'm getting a DVD read error on my current Navigation. It's intermittent, sometime it works sometimes doesn't. Does that mean the DVD is bad? At first it happened about 40% of the time. Now its more 90% range.

I tried burning a copy of my current DVD it worked but the same thing. DVD read error. I am not sure if its a bad DVD or my navigation system itself.

Please point me in the right direction.

2008 BMW 335i e93

I'm currently having the exact same issue. Please update if you've fixed the problem.

schwing · 01-29-2015, 05:23 AM

NAV drive might be having problems reading disc. It's a fairly common problem with early CCC drives. Try inserting disc in upper drive. If disc works in upper drive. Your NAV drive is bad. I replaced mine with a new drive which fixed my issue.

m_thompson · 01-29-2015, 11:57 AM

We had the DVD replaced under warranty to fix a reading problem.

avikavik · 07-25-2015, 07:18 AM

Also check the surface of your disk. If it's scratched, it can cause the read error. I can only imagine that copying a scratched DVD will cause copy errors which would then cause the same read errors on the new DVD...

2kaccordocoupe · 07-27-2015, 12:31 PM

Do you recommend +R or -R media? Verbatim AZO comes in both formats.

Just wondering if it made a difference... Thanks

Dracon · 07-27-2015, 01:29 PM

Quote:

Originally Posted by 2kaccordocoupe

Do you recommend +R or -R media? Verbatim AZO comes in both formats.

Just wondering if it made a difference... Thanks

I use their DVD-R media personally.

2kaccordocoupe · 07-28-2015, 08:08 AM

Quote:

Originally Posted by Dracon

I use their DVD-R media personally.

Thanks

byoung8 · 08-21-2015, 10:58 AM

Can we get an update if that type of media corrected the issue? I am experiencing this issue and believe it's the DVD system that is going bad on a 2007.

Thanks

Sly-Creed · 08-30-2015, 03:31 PM

Quote:

Originally Posted by byoung8

Can we get an update if that type of media corrected the issue? I am experiencing this issue and believe it's the DVD system that is going bad on a 2007.

Thanks

I get the same error usually when it's really hot outside. it only happens once in a while, but every time i take out the nav DVD, it's burning hot. However, most of the time, it works fine.

TitanLH8 · 09-03-2015, 10:31 AM

Quote:

Originally Posted by 2kaccordocoupe

Do you recommend +R or -R media? Verbatim AZO comes in both formats.

Just wondering if it made a difference... Thanks

I've found that using DVD+R solved my issue in intermittent DVD read errors. I tried using DVD-R on both my 335 and fiance's 328 with new maps and it would error out after a while but since switching to DVD+R, both cars have been happy with the burned discs...and it's been over a month now with no issues

Reckless335 · 09-10-2015, 01:09 PM

Sorry to threadjack, but I'm having similar problems and instead of creating a new thread, I figured I'd post here. It's gotten worse over the past months, but my navigation won't read my NAV DVD. It's an OEM DVD from BMW (not burnt) so I don't think it's the disc. However, I keep the disc in my NAV drive at all times. I have an 08 335 with CCC if that matters. Anyways, randomly I'll be driving and the "menu" to the side will change to the car stats view (I normally keep it on perspective view) and it won't allow me to change it back. It acts like there isn't a disc in the drive when there actually is. I don't get any actual read errors, but it just acts like there's no disc inserted. I've tried removing the disc and reloading it, which used to work a few months ago when this problem wasn't as persistent, but now that it's happening more often, the reloading the disc doesn't seem to work as often. Sometimes I'll be driving for a while and it won't read the disc, so I'll remove it and attempt to reload it, and the disc itself will be very hot to the touch. There's no funny noises coming from the drive. It just acts like the drive doesn't want to read the disc anymore. It's very annoying. It will actually WORK maybe 20-25% of the time. Is the drive going bad? Is there a way to test this? Simple fix other than replacing the drive? I can try to provide pics if needed. Anyone have any ideas?

stclark13 · 10-04-2015, 09:58 AM

I'm having the exact same issues as above, any update on a fix before i shell out a few hundreds bucks for a new unit?

schwing · 10-05-2015, 12:36 AM

I think a new DVD drive is around $150 after core credit/refund.

byoung8 · 10-05-2015, 01:27 PM

Quote:

Originally Posted by schwing

I think a new DVD drive is around $150 after core credit/refund.

Bummer, mine is a 2007 and this just started earlier this year. I wonder how easy it is to DIY and where to buy the part. Not sure if it's worth it since my phone has taken over the navigation duties

schwing · 10-06-2015, 12:35 AM

Navigation DVD drive is less than $100 at GetBMWparts.com/Tischer. Part for my car was 65839241764. Check your part number on RealOEM.com

DIY with photos:
http://www.e90post.com/forums/showthread.php?t=346876

DIY NAV removal video

Good luck!

matteblue3er · 10-07-2015, 03:56 PM

It's not uncommon for the CCC unit DVD drive to fail. A replacement drive can be found on eBay for around $100.

FYI, some burnable DVDs are couple mm thicker than production DVDs. This increase in thickness can cause excessive heat.

Also some tips/notes...

CCC units are sensitive to voltage. They boot when the user activated circuit in the car is triggered...ie opening doors, unlocking car, etc

When you start the car, cranking the motor will cause a drop in voltage as the current demand from the starter motor increases. This drop in voltage will cause the CCC unit to freeze. If you have a weak battery, you may notice the iDrive unit freezing then all of sudden, it reboots and is fine.

To manually soft reset the CCC units, hold in both eject buttons and the volume knob until the BMW logo appears. If the DVD still does not read, try removing the DVD and reinserting it.

Ferg · 10-19-2015, 02:06 PM

Had to shell out $750 for parts and coding.

mylydiamy · 04-12-2016, 08:15 AM

Hi all,

I started getting the common error of navigation not being able to read the disk. After checking out multiple forums, I thought it was the dvd player failure. Then I started looking for a new dvd player and found one. I was just about to order it ($150 + $200 for the core) but I saw a post mentioning that it might be due to the dvd disk itself.

The disk I am using isn't original one but it had been working fine for the last 5 years without any issues until a few months ago. Just to make sure it is the disk not the dvd player, I replaced the current one with the original one. Magic!!!! It started working again. I noticed that the original one is thinner than the burned dvd disk.

So those who consider replacing the unit should try the original disk. If problem persists then you may no choice but replace it.

01-11-2015, 05:33 PM	#1
jcee76 Banned 81 Rep 318 Posts Drives: 2008 e93 Blk/Coral Red Join Date: May 2007 Location: irvine iTrader: (3) Garage List 2007 335i [0.00]	Navigation: DVD read error - Intermittent Folks! I'm getting a DVD read error on my current Navigation. It's intermittent, sometime it works sometimes doesn't. Does that mean the DVD is bad? At first it happened about 40% of the time. Now its more 90% range. I tried burning a copy of my current DVD it worked but the same thing. DVD read error. I am not sure if its a bad DVD or my navigation system itself. Please point me in the right direction. 2008 BMW 335i e93
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01-29-2015, 05:23 AM	#4
schwing Private 12 Rep 64 Posts Drives: 2006 SGM 330i Join Date: Feb 2013 Location: Los Angeles iTrader: (3)	NAV drive might be having problems reading disc. It's a fairly common problem with early CCC drives. Try inserting disc in upper drive. If disc works in upper drive. Your NAV drive is bad. I replaced mine with a new drive which fixed my issue.
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01-29-2015, 11:57 AM	#5
m_thompson Major 133 Rep 1,416 Posts Drives: M-Sport 128i, 328xi, 3.0CS Join Date: Jun 2008 Location: New England, USA iTrader: (0) Garage List 2009 128i [0.00] 1972 3.0CS [10.00]	We had the DVD replaced under warranty to fix a reading problem. __________________ '09 128i - Black Sapphire Metallic\Coral Red\Glacier Silver\N51 DISA\6MT\Navigation\Premium\M-Sport\Heated seats\Xenon\Headlights\iPod\Smartphone\Euro Delivery
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07-25-2015, 07:18 AM	#6
avikavik Registered 0 Rep 2 Posts Drives: BMW E90 Join Date: Jul 2014 Location: Switzerlan iTrader: (0)	dvd scratched Also check the surface of your disk. If it's scratched, it can cause the read error. I can only imagine that copying a scratched DVD will cause copy errors which would then cause the same read errors on the new DVD...
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07-27-2015, 12:31 PM	#7
2kaccordocoupe Brigadier General 1274 Rep 4,703 Posts Drives: Former ///M Driver Join Date: Nov 2008 Location: The 6ix iTrader: (2)	Do you recommend +R or -R media? Verbatim AZO comes in both formats. Just wondering if it made a difference... Thanks
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08-21-2015, 10:58 AM	#10
byoung8 Legendary 14 Rep 227 Posts Drives: 2007 335i E90 TiAg Join Date: Sep 2010 Location: San Deigo iTrader: (1)	Can we get an update if that type of media corrected the issue? I am experiencing this issue and believe it's the DVD system that is going bad on a 2007. Thanks __________________ '07 335i E90 Titanium Silver
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09-10-2015, 01:09 PM	#13
Reckless335 Captain 77 Rep 980 Posts Drives: '08 BSM 335i e92 Join Date: Oct 2013 Location: Norfolk iTrader: (4) Garage List 2008 BMW 335i [0.00]	Sorry to threadjack, but I'm having similar problems and instead of creating a new thread, I figured I'd post here. It's gotten worse over the past months, but my navigation won't read my NAV DVD. It's an OEM DVD from BMW (not burnt) so I don't think it's the disc. However, I keep the disc in my NAV drive at all times. I have an 08 335 with CCC if that matters. Anyways, randomly I'll be driving and the "menu" to the side will change to the car stats view (I normally keep it on perspective view) and it won't allow me to change it back. It acts like there isn't a disc in the drive when there actually is. I don't get any actual read errors, but it just acts like there's no disc inserted. I've tried removing the disc and reloading it, which used to work a few months ago when this problem wasn't as persistent, but now that it's happening more often, the reloading the disc doesn't seem to work as often. Sometimes I'll be driving for a while and it won't read the disc, so I'll remove it and attempt to reload it, and the disc itself will be very hot to the touch. There's no funny noises coming from the drive. It just acts like the drive doesn't want to read the disc anymore. It's very annoying. It will actually WORK maybe 20-25% of the time. Is the drive going bad? Is there a way to test this? Simple fix other than replacing the drive? I can try to provide pics if needed. Anyone have any ideas? __________________ '08 BSM E92 335i 6MT/MHD stg 2+/VRSF 7" FMIC/VRSF CP/HKS BOV/VRSF catless DPs/BMS DCI/muffler delete/BC Extreme lows/OEM style 167s/BMS high side OCC/Mishimoto low side OCC/etc
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10-04-2015, 09:58 AM	#14
stclark13 Registered 0 Rep 1 Posts Drives: 2008 bmw 328xi wagon Join Date: Sep 2015 Location: poughkeepsie ny iTrader: (0)	I'm having the exact same issues as above, any update on a fix before i shell out a few hundreds bucks for a new unit?
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10-05-2015, 12:36 AM	#15
schwing Private 12 Rep 64 Posts Drives: 2006 SGM 330i Join Date: Feb 2013 Location: Los Angeles iTrader: (3)	I think a new DVD drive is around $150 after core credit/refund.
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10-06-2015, 12:35 AM	#17
schwing Private 12 Rep 64 Posts Drives: 2006 SGM 330i Join Date: Feb 2013 Location: Los Angeles iTrader: (3)	Navigation DVD drive is less than $100 at GetBMWparts.com/Tischer. Part for my car was 65839241764. Check your part number on RealOEM.com DIY with photos: http://www.e90post.com/forums/showthread.php?t=346876 DIY NAV removal video Good luck! Last edited by schwing; 10-06-2015 at 12:51 AM.. Reason: DIY video added
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10-07-2015, 03:56 PM	#18
matteblue3er Captain 238 Rep 947 Posts Drives: Racecar Join Date: Jul 2015 Location: Philly iTrader: (0)	It's not uncommon for the CCC unit DVD drive to fail. A replacement drive can be found on eBay for around $100. FYI, some burnable DVDs are couple mm thicker than production DVDs. This increase in thickness can cause excessive heat. Also some tips/notes... CCC units are sensitive to voltage. They boot when the user activated circuit in the car is triggered...ie opening doors, unlocking car, etc When you start the car, cranking the motor will cause a drop in voltage as the current demand from the starter motor increases. This drop in voltage will cause the CCC unit to freeze. If you have a weak battery, you may notice the iDrive unit freezing then all of sudden, it reboots and is fine. To manually soft reset the CCC units, hold in both eject buttons and the volume knob until the BMW logo appears. If the DVD still does not read, try removing the DVD and reinserting it. Last edited by matteblue3er; 10-07-2015 at 04:07 PM..
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10-19-2015, 02:06 PM	#19
Ferg Master of my own domain!! 153 Rep 1,049 Posts Drives: F82 M4/F15 X5 Join Date: Dec 2006 Location: Huntsville, AL iTrader: (0)	Had to shell out $750 for parts and coding.
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04-12-2016, 08:15 AM	#20
mylydiamy Lieutenant 70 Rep 534 Posts Drives: 2008 335i e93 convertible Join Date: Apr 2009 Location: New Jersey iTrader: (1)	Hi all, I started getting the common error of navigation not being able to read the disk. After checking out multiple forums, I thought it was the dvd player failure. Then I started looking for a new dvd player and found one. I was just about to order it ($150 + $200 for the core) but I saw a post mentioning that it might be due to the dvd disk itself. The disk I am using isn't original one but it had been working fine for the last 5 years without any issues until a few months ago. Just to make sure it is the disk not the dvd player, I replaced the current one with the original one. Magic!!!! It started working again. I noticed that the original one is thinner than the burned dvd disk. So those who consider replacing the unit should try the original disk. If problem persists then you may no choice but replace it.
	Appreciate 0 Quote