scratch upon delivery

wesley_willis · 01-11-2008, 12:24 AM

hey guys, i got my car about 2 months ago.. i love this car! however, it had a couple scratches upon delivery, so i was finally able to take it to the dealership for a looksie.

the morons actually tried to "scratch out" the scratch, even though the primer is showing. it looked like they rubbed sandpaper all over the damn thing, and as a result i got the car back with hundreds of new scratches on the clearcoat!! did this happen to any of you guys? i swear, service people at dealerships are such idiots!! oh, and sorry if

majin ssj eric · 01-11-2008, 12:50 AM

OMG I'd be irrate!

Btw,

to Wesley Willis! Rock over London, rock home Chicago! Wallgreens, the pharmacy America trustez!!

garyhgaryh · 01-11-2008, 03:46 AM

I would just live with the scratch instead of having the dealer try to "fix" it.

Kylekuu · 01-11-2008, 05:20 AM

Couldn't you just not accept the car? or you didn't notice it till later? Just curious to see if the same situation happens to me, I would like them to fix it perfectlly, too anal about scratches or dents on any car. Wouldn't mind waiting..

LEDZEP · 01-11-2008, 06:53 AM

I guess the boys in Texas don't know what to do with the new fangled foreign cars. I guess the technique that works for their pickup trucks didn't work for your car.

Accept nothing less than perfection!!! Demand a BMW certified body shop do a repaint of the entire area.

FWIW, you should always do a very thorough inspection at delivery - with your CA - and note any thing such as this. Too easy for the dealer to claim it happened after you drove away.

Gort · 01-11-2008, 07:38 AM

Quote:

Originally Posted by LEDZEP

I guess the boys in Texas don't know what to do with the new fangled foreign cars. I guess the technique that works for their pickup trucks didn't work for your car.

Accept nothing less than perfection!!! Demand a BMW certified body shop do a repaint of the entire area.

FWIW, you should always do a very thorough inspection at delivery - with your CA - and note any thing such as this. Too easy for the dealer to claim it happened after you drove away.

Also, don't take delivery in the evening without making them pull it inside under lights so you can inspect it. I took delivery of a G35 Coupe when it was dark out only to get home and find it already had a door knick. Thank God for Dent Doctor. It came out perfect with no painting necessary and they paid the bill.

wesley_willis · 01-11-2008, 01:21 PM

hey guys, thanks for the advice and questions..

on the day it was delivered, i was coming home from college, so my parents wanted it in the garage to surprise me.. therefore, there was probably no inspection, and it was night time. i didn't notice the scratch then.

they are OK with getting the thing fixed, the only problem was the fact that they scratched it to hell when i put it in!! it was so aggravating. kyle, please do a thorough inspection, it is worth it!

MTV · 01-11-2008, 02:26 PM

Get it fixed and have them pay the bill. That's it that's all.

nmulax · 01-11-2008, 02:34 PM

jeez, when I took delivery there was a small (1") scratch on my fuel filler door. I still took the car, but pointed it out to my CA, brought it back a few days later and they fixed it good as new.

Ty Vil · 01-12-2008, 01:53 PM

It sounds like you just need a good detail.

01-11-2008, 12:24 AM	#1
wesley_willis Private First Class 4 Rep 137 Posts Drives: 2008 BMW 335i Join Date: Dec 2006 Location: TX iTrader: (1)	scratch upon delivery hey guys, i got my car about 2 months ago.. i love this car! however, it had a couple scratches upon delivery, so i was finally able to take it to the dealership for a looksie. the morons actually tried to "scratch out" the scratch, even though the primer is showing. it looked like they rubbed sandpaper all over the damn thing, and as a result i got the car back with hundreds of new scratches on the clearcoat!! did this happen to any of you guys? i swear, service people at dealerships are such idiots!! oh, and sorry if __________________ 2008 335i Coupe, Monaco Blue and Saddle Brown/Gray Poplar ZPP, ZSP, HD Radio, CA, iPod+USB Production Completed Oct. 16th; Left for the US on the 23rd of Oct. via INTEGRITY; Delivery 11/16
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01-11-2008, 12:50 AM	#2
majin ssj eric Captain 83 Rep 812 Posts Drives: 2009 Hyundai Genesis 3.8 Sedan Join Date: Dec 2007 Location: Saint Simons Island, GA iTrader: (0)	OMG I'd be irrate! Btw, to Wesley Willis! Rock over London, rock home Chicago! Wallgreens, the pharmacy America trustez!! __________________ 2013 Lexus GS 350 F-Sport Starfire Pearl/Flaxen w/nav 2009 Hyundai Genesis 3.8 sedan Sapphire/Tan w/nav 1997 Ford Expedition Eddie Bauer
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01-11-2008, 03:46 AM	#3
garyhgaryh Major 78 Rep 1,232 Posts Drives: Supercharged e30 M3 Join Date: Jan 2007 Location: santa cruz iTrader: (4)	I would just live with the scratch instead of having the dealer try to "fix" it.
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01-11-2008, 05:20 AM	#4
Kylekuu Captain 30 Rep 679 Posts Drives: 08 328xi, 84 318i Join Date: Oct 2007 Location: Kenosha, WI iTrader: (0)	Couldn't you just not accept the car? or you didn't notice it till later? Just curious to see if the same situation happens to me, I would like them to fix it perfectlly, too anal about scratches or dents on any car. Wouldn't mind waiting..
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01-11-2008, 06:53 AM	#5
LEDZEP Lieutenant General 418 Rep 12,276 Posts Drives: 2009 E70 & 2011 F25 Join Date: Jun 2005 Location: Area 51 iTrader: (0) Garage List 2011 X3 35i M Sport [7.62] 2009 X5 M Sport [0.00] 2007 328xi E90 [0.00] 2006 325xiT E91 [0.00]	I guess the boys in Texas don't know what to do with the new fangled foreign cars. I guess the technique that works for their pickup trucks didn't work for your car. Accept nothing less than perfection!!! Demand a BMW certified body shop do a repaint of the entire area. FWIW, you should always do a very thorough inspection at delivery - with your CA - and note any thing such as this. Too easy for the dealer to claim it happened after you drove away. __________________ I think it is bad luck to be superstitious
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01-11-2008, 01:21 PM	#7
wesley_willis Private First Class 4 Rep 137 Posts Drives: 2008 BMW 335i Join Date: Dec 2006 Location: TX iTrader: (1)	hey guys, thanks for the advice and questions.. on the day it was delivered, i was coming home from college, so my parents wanted it in the garage to surprise me.. therefore, there was probably no inspection, and it was night time. i didn't notice the scratch then. they are OK with getting the thing fixed, the only problem was the fact that they scratched it to hell when i put it in!! it was so aggravating. kyle, please do a thorough inspection, it is worth it! __________________ 2008 335i Coupe, Monaco Blue and Saddle Brown/Gray Poplar ZPP, ZSP, HD Radio, CA, iPod+USB Production Completed Oct. 16th; Left for the US on the 23rd of Oct. via INTEGRITY; Delivery 11/16
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01-11-2008, 02:26 PM	#8
MTV Banned 241 Rep 1,906 Posts Drives: E60 M5, Volvo S60R Join Date: May 2007 Location: Montreal iTrader: (1)	Get it fixed and have them pay the bill. That's it that's all.
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01-11-2008, 02:34 PM	#9
nmulax Brigadier General 378 Rep 4,320 Posts Drives: '07 Z4 M Coupe Join Date: May 2006 Location: Metro-Detroit iTrader: (5) Garage List 2007 Z4M Coupé [7.66]	jeez, when I took delivery there was a small (1") scratch on my fuel filler door. I still took the car, but pointed it out to my CA, brought it back a few days later and they fixed it good as new. __________________
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01-12-2008, 01:53 PM	#10
Ty Vil Captain 31 Rep 913 Posts Drives: ///M4 Join Date: Jan 2007 Location: Scottsdale, AZ (by way of Portland, OR) iTrader: (0)	It sounds like you just need a good detail.
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