05-27-2020, 05:40 PM | #1 |
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So on highway today my front lip broke off. All screws intact and was less then 3 weeks old. I had the area wiped clean and no residue or anything. Tape was holding good since I last checked yesterday not coming apart or anything. There were no gaps at all. Assuming 3M tape came lose today couldn't handle Texas heat and wind shear tore the rest apart. Almost $600 spent on this now gone to waste. I have emailed emnotek where I purchased it and Autotecknik both see if they could help as this is unacceptable.
****update*** Autotechnik called and took care of the issue and sent a free replacement. Really happy with the outcome and customer service.
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05-27-2020, 06:13 PM | #3 |
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Ya it didn't hit anything except I felt it go under my rear tire. Really bummed about it and I hope they take care of this as I have spent a lot of money with them within the last month.
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05-27-2020, 09:02 PM | #7 |
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05-27-2020, 10:11 PM | #9 | |
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It's not a pleasant situation, but I don't think autoteknik owes you a replacement lip in this situation. Maybe out of pity they will offer like 5-10% off a new one, but I wouldn't expect anything more than that |
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05-28-2020, 12:45 AM | #10 |
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From the picture of your bumper's bottom, it seems like you have a lot of imperfections on the surface.
It may have been the issue where the double sided tape doesn't grab enough surface. Or, during installation, the surface is not clean enough or not prepped properly. Another thing is installation process, maybe the double sided tape got dirt or grease on it. Overall my verdict is installation issue. I have installed a few at my shop, and so far, all of them are still intact. Even the one that hit a curb, it still attached to the bumper, just cracked.
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05-28-2020, 01:22 AM | #11 | |
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05-28-2020, 03:12 AM | #12 |
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Two ways to install this:
Self tapping screws - because it's easy Bumper off and use nuts/bolts The second option is the security blanket - self tappers are not recommended for a part which through downforce, is pushed away from the body, which this part is. |
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05-28-2020, 05:41 AM | #13 |
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All I can say is it should be designed somewhat better. Also betalink would have been better based on what happened wish I knew this before.
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05-28-2020, 08:01 AM | #14 |
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I don't think it can be designed better to be fair.
It's not an OEM product, so you pay your money and take your chance with anything aftermarket. I have the similar Sterckenn lip, which uses two OEM fixing points and 5 additional holes. It is bolted in place and will not come off unless the bumper comes with it - it could damage, but certainly not come off of its own accord, so is certainly a fitting issue. Instructions and fittings supplied are often below par, so a little common sense needs to be applied. Self tapping screws are quite frankly - crap! |
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05-28-2020, 11:47 AM | #15 | |
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05-28-2020, 04:14 PM | #16 |
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05-29-2020, 02:37 AM | #17 |
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No response from both companies so far.
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05-29-2020, 04:35 PM | #19 |
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Same here .. and exactly why there's not one on my M5C.
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05-30-2020, 01:30 PM | #20 |
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Got a reply from Autotecknik and they said I need to contact emnotek as I purchased through them. Emnotek replied contact Autotecknik as they are the manufacturer. Smh
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05-30-2020, 01:43 PM | #21 |
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05-31-2020, 06:25 PM | #22 | |
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That is why they get wholesale pricing. The profit they make is to compensate the time taking care the customer. Not just selling it at 5% profit then no after sales service. But again, your position is a tough one. Even if you purchase from me, I will say that it wasn't installed properly. You know your car condition better than the manufacturer and reseller. If you have a pretty beaten up bumper, you'll need to secure it better. Either with more screw or betalink.
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