11-18-2020, 08:03 PM | #155 | |
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If you want to see a botched launch and lack of information, take a look at the Audizine board for the rs6. |
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11-18-2020, 08:07 PM | #156 | ||
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11-18-2020, 08:10 PM | #157 |
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11-18-2020, 08:14 PM | #158 |
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Last message I got from them was....
"Thank you. A member of our Executive Customer Care team will follow up with you tomorrow morning."
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11-18-2020, 08:28 PM | #159 |
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let's put together a list with our production #'s and threaten cancel the car at the same time. Just maybe they will flinch. My friend works at BMW corp dealership maybe he can help with some intel or get me a name to contact.
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11-18-2020, 08:35 PM | #160 |
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Something seems to have been sorted out would be my guess. I was supposed to pick up the car at the performance center on the 11th and was told it was not going to happen because of the stop sale. I received an email from them today telling me that I will be able to pick up my car as soon as the 1st. Their exact words in the email "We are happy to report that the Stop Sale should be completed soon".
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11-18-2020, 08:44 PM | #161 | |
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11-18-2020, 10:06 PM | #164 |
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Yep, same date my CA told me they should have it by. 12/1. Let's hope so...
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11-19-2020, 08:22 AM | #165 |
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Saw this from OP GAMA on the other Fuel Vent thread and thought I'd share. Interesting..
https://www.bimmerpost.com/forums/sh...php?p=26924321
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11-19-2020, 08:53 AM | #166 | |
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I'll join the "party". My F90 just reached Port of Baltimore early this morning. Also noticed the port is only 20 minutes from my dealer. Optimistic for a timely resolution to this stop sale. Best to everyone else.
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11-19-2020, 10:34 AM | #167 | |
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Good luck at your 20 minutes from your dealer LOL |
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11-19-2020, 11:00 AM | #168 |
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Well... To no one's surprise, "tomorrow morning" has come and gone with no phone call from the "Executive Customer Care team".
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11-19-2020, 11:19 AM | #170 |
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BMW Corp just called me and told me that there was a software fix sent to the VPC's and i would have my car next week. They have begun to tell the district managers about this today!
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11-19-2020, 11:26 AM | #172 | |
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Either way.... good news!
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11-19-2020, 11:39 AM | #174 | |
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I understand there will be a backlog, I was just surprised how close my dealer is. Thanks
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11-19-2020, 11:50 AM | #175 | |
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The person I spoke with is from the Executive Customer Care team, call came up on my phone as "BMW of Akron". Very nice. Not much detail other than "a fix is close". She is reaching out to some internal people/departments and my dealer to get more information. Says I will have a call back from her later today or at the latest tomorrow with some detailed information. I politely expressed my frustration and left it at that. Will see what she comes back with.
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11-19-2020, 12:33 PM | #176 |
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I just heard from the salesman at my dealer. He showed me a screen shot of an email from BMW to their service department today that says the repair for the "obd compliance issue" will be "programming version 20-11-533 and should be available to dealers on 11/23. "
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