this soft paint is ridiculous

Pimpsy · 10-03-2019, 03:47 PM

I had my M5C ceramic coated right after delivery although I didn't want to spring for PPF on a lease...

The car is covered in chips and scratches from road debris after 6 months or so, I've never seen anything like it. My girlfriends $40K VW doesn't have a scratch on it!

I feel like opening a complaint with BMWUSA. The quality of the paint is just way below an acceptable standard. I've never had a car, or motorcycle, lose paint like this. It's roughly the quality of Krylon spray paint. It looks beautiful but damn...what good is it if it can't handle even basic use?

Is everyone having this issue?

Ryno 27 · 10-03-2019, 03:51 PM

No

adeuel · 10-03-2019, 03:56 PM

No

e90alpinem3 · 10-03-2019, 04:03 PM

Yes 100%. I have the exact same setup as you ceramic and paint correction done before I picked the car at the dealer. I have always been a good two bucket wash and zero scratches, swirls perfect hand wash almost weekly. I have kept many many cars with great condition paint and this car sucks for paint quality. I have numerous small scratches and the road rash on both sides of the front tires is awful with only 10k mi. Granted the scratches are my OCD coming out and you can't really see them unless you look really close but still. For a car with 130k sticker the paint is crap. The depth isn't even close to my 08 997. I leased as well and if I had purchased would be more than upset.

Stealth7 · 10-03-2019, 04:16 PM

Ceramic Coating has nothing to do with chip protection. PPF is the only way to help prevent chips and of course is around $3k for decent work and protection.

Are your cars black by any chance?

hybrid_eg · 10-03-2019, 04:30 PM

exactly.. save your self the trouble of CC.. get PPF and be worry free.. no coating is going to prevent incoming rocks flying at your car no matter how many layers of paint you have.. at the very least, i PPF full front on all my cars the very next day they are acquired..

Ex_Stig · 10-03-2019, 04:58 PM

I sympathize, but want you to be realistic here. You can open a complaint with BMW, but you will need to have your expectations extremely low for them to do anything. Actually, "extremely low expectations" are probably still too high.

BMW isn't going to even address the issue unless you actually have a serious paint issue, so you are going to have to start at your dealership.

May the odds be in your favor.

e90alpinem3 · 10-03-2019, 04:59 PM

Quote:

Originally Posted by Stealth7

Ceramic Coating has nothing to do with chip protection. PPF is the only way to help prevent chips and of course is around $3k for decent work and protection.

Are your cars black by any chance?

Totally understand ceramic has zero to do with protection. But a paint correction plus ceramic and I am finding slight swirls and scratches tells me the factory paint/clear coat is thin. I lease and have no intent on putting pff on a car I do not own, I equate that to putting money down on a lease you never get the value. My f10 m5, e90 m3 and both E46 m3s never had this issue and none of them had pff either. Hands down the paint on the m5 is garbage for the cost of the car.

TrevorM3 · 10-03-2019, 05:38 PM

could be the paint, could be the way you're washing your car... i'll opt for the latter.

I've been washing my fathers SG m5 for 3 months now, as i haven't had time to wax it myself.. and i literally have zero marring/scratching. So the paint is essentially raw right now.

e90alpinem3 · 10-03-2019, 06:11 PM

Quote:

Originally Posted by TrevorM3

could be the paint, could be the way you're washing your car... i'll opt for the latter.

I've been washing my fathers SG m5 for 3 months now, as i haven't had time to wax it myself.. and i literally have zero marring/scratching. So the paint is essentially raw right now.

If it was my washing technique or supplies then this would have appeared on the last 5 cars I've owned in 5 yrs. so unfortunately not the latter of your explanation.

Jocko78 · 10-03-2019, 06:15 PM

I can only speak to the X3 M40i as my M5 hasn't arrived yet. That car is sapphire black and doesn't seem to have these issues, about 4 month in and its near perfect. I plan on going PPF on the M5, the cost is worth not having to worry about it.

josec70 · 10-03-2019, 07:05 PM

Paint correction and PPF ...game over. No scratches, swirls, chips or worries ... easy to maintain and always looks good.

And yes, it's a lease .....

gtenedio · 10-03-2019, 08:41 PM

im a habitual tailgater. 4 months in. smooth af on my front side. no ceramic or ppf

Pimpsy · 10-04-2019, 12:34 AM

I have numerous chips on the front bumper after normal(ish) NJ driving for 8K miles. DG shows every chip too. That said, it's a lease...I'd care more if I bought it outright but then I also would have sprung for PPF...

I think it's pretty obvious BMWUSA won't do anything but I'm curious to hear what they will say about it anyway. I may reach out next week and if so, I'll post the result.

A Need For Speed · 10-04-2019, 05:25 AM

No. You shoulda done PPF.

BwoodBMW · 10-04-2019, 06:45 AM

Have fun filing with BMW given you had the paint corrected. Easy to blame that one on over aggressive detailing

ss_m5 · 10-04-2019, 08:59 AM

I got a nasty chip week one. Next week it was in the shop getting PPF. I can't really fix the chip but I'm well protected now after a 2300 investment. Also, anyone doing full front end protection, make sure the installer isn't using computer cut film. The M5 requires custom hand-cut film by someone that knows what they are doing.

Stealth7 · 10-04-2019, 09:53 AM

The good ppf installers have a laser plotter or something like that to custom cut pieces.

bungle321 · 10-04-2019, 09:53 AM

Yes, chip on the nose in the first week right by the BMW badge! Can’t get MBB here either so had to search abroad��. Got a local chap to do his best and I just ignore it now. That’s why I don’t ‘buy’ expensive cars anymore....

modthispny · 10-04-2019, 11:31 AM

yes. I have 11k miles on my M550i and noticed more and more chips on the front bumper and one even on the hood. Going to order Dr. color chip and start filling them in.

Archimedes65 · 10-04-2019, 12:39 PM

My only concern buying this car was the soft paint. I had issues with my prior BMWs, particularly dark colored ones, just swirling and scuffing like crazy. I have 850 miles on my M5 and already have two chip/scratches on it. Pretty crazy, but I knew going in that I'd have to accept that the paint is gonna look like crap over time. BMW paint looks great, but you just breathe on it and it marks.

jsf721 · 10-04-2019, 12:54 PM

As others have said ceramic coating will not stop nicks and scratches. Ppf will.

That said my bluestone is already chipped up. When it gets bad enough I’ll have it resprayed with axaulta products and I’ll be good to go.

Most factory paint is fair at best. Bmw paint looks nice wears like poo. I complained to my dealer who said it was caused by driving debris ridden roads, tailgating or spinning my wheels. Nothing is their fault.

10-03-2019, 03:47 PM	#1
Pimpsy Captain 419 Rep 862 Posts Drives: 2019 M5C Join Date: Jan 2012 Location: NJ iTrader: (0)	this soft paint is ridiculous I had my M5C ceramic coated right after delivery although I didn't want to spring for PPF on a lease... The car is covered in chips and scratches from road debris after 6 months or so, I've never seen anything like it. My girlfriends $40K VW doesn't have a scratch on it! I feel like opening a complaint with BMWUSA. The quality of the paint is just way below an acceptable standard. I've never had a car, or motorcycle, lose paint like this. It's roughly the quality of Krylon spray paint. It looks beautiful but damn...what good is it if it can't handle even basic use? Is everyone having this issue? __________________ Retired 2016 BMW 550i xDrive MSport \| 2013 BMW 550i xDrive MSport \| 2012 BMW 535i xDrive \| 1988 BMW 325ic \| 1984 BMW 318i
	Appreciate 3 Punitive147.00 Eurohorses503.00 afo818253.00 Tweet Quote

10-03-2019, 03:51 PM	#2
Ryno 27 Captain 252 Rep 660 Posts Drives: M5 Competition, X5 M50i Join Date: Aug 2013 Location: Chicago, IL iTrader: (0)	No
	Appreciate 0 Quote

10-03-2019, 03:56 PM	#3
adeuel Lieutenant 316 Rep 516 Posts Drives: 2021 Oxford Green M5C Join Date: Mar 2016 Location: Rochester NY iTrader: (0)	No
	Appreciate 0 Quote

10-03-2019, 04:03 PM	#4
e90alpinem3 Lieutenant 255 Rep 494 Posts Drives: F10 M5 Join Date: Dec 2015 Location: Boston, MA iTrader: (1)	Yes 100%. I have the exact same setup as you ceramic and paint correction done before I picked the car at the dealer. I have always been a good two bucket wash and zero scratches, swirls perfect hand wash almost weekly. I have kept many many cars with great condition paint and this car sucks for paint quality. I have numerous small scratches and the road rash on both sides of the front tires is awful with only 10k mi. Granted the scratches are my OCD coming out and you can't really see them unless you look really close but still. For a car with 130k sticker the paint is crap. The depth isn't even close to my 08 997. I leased as well and if I had purchased would be more than upset.
	Appreciate 1 roller8461.50 Quote

10-03-2019, 04:16 PM	#5
Stealth7 First Lieutenant 147 Rep 387 Posts Drives: No BMWs Right Now! Join Date: Apr 2012 Location: SoCal iTrader: (0)	Ceramic Coating has nothing to do with chip protection. PPF is the only way to help prevent chips and of course is around $3k for decent work and protection. Are your cars black by any chance?
	Appreciate 3 JDC PDX139.00 Eurohorses503.00 The.M569.00 Quote

10-03-2019, 04:30 PM	#6
hybrid_eg Captain 852 Rep 818 Posts Drives: 90 S13, 22 MSP, 23 JLUR 4xe Join Date: Apr 2006 Location: Newport Beach iTrader: (22)	exactly.. save your self the trouble of CC.. get PPF and be worry free.. no coating is going to prevent incoming rocks flying at your car no matter how many layers of paint you have.. at the very least, i PPF full front on all my cars the very next day they are acquired..
	Appreciate 0 Quote

10-03-2019, 04:58 PM	#7
Ex_Stig Colonel 2593 Rep 2,683 Posts Drives: '24 X7 M60i Join Date: Jan 2014 Location: Scottsdale, AZ iTrader: (0) Garage List 2024 BMW X7 M60 [10.00]	I sympathize, but want you to be realistic here. You can open a complaint with BMW, but you will need to have your expectations extremely low for them to do anything. Actually, "extremely low expectations" are probably still too high. BMW isn't going to even address the issue unless you actually have a serious paint issue, so you are going to have to start at your dealership. May the odds be in your favor. __________________ Ex Stig '25 M5 Touring (on the list, first slot) '24 X7 M60i '22 M5 CS - (sold)
	Appreciate 0 Quote

10-03-2019, 05:38 PM	#9
TrevorM3 Banned 3322 Rep 8,083 Posts Drives: 6.3 AMG Join Date: Apr 2013 Location: Florida iTrader: (0)	could be the paint, could be the way you're washing your car... i'll opt for the latter. I've been washing my fathers SG m5 for 3 months now, as i haven't had time to wax it myself.. and i literally have zero marring/scratching. So the paint is essentially raw right now.
	Appreciate 0 Quote

10-03-2019, 06:15 PM	#11
Jocko78 Private First Class 104 Rep 195 Posts Drives: M5 / X3 M40i Join Date: Mar 2019 Location: Indiana iTrader: (0)	I can only speak to the X3 M40i as my M5 hasn't arrived yet. That car is sapphire black and doesn't seem to have these issues, about 4 month in and its near perfect. I plan on going PPF on the M5, the cost is worth not having to worry about it.
	Appreciate 1 GhostOne_322355.50 Quote

10-03-2019, 07:05 PM	#12
josec70 Major General 4065 Rep 5,231 Posts Drives: 22' Individual Chalk M5C Join Date: Dec 2015 Location: Miami iTrader: (2)	Paint correction and PPF ...game over. No scratches, swirls, chips or worries ... easy to maintain and always looks good. And yes, it's a lease ..... __________________ CURRENT: 22' INDIVIDUAL M5\| CHALK \| TARTUFO \| CCB \| MPE \| H&R \| IND GONE: 19' M5C\| SINGAPORE GREY\| ARAGON\|VELOS VLS-06\|H&R\|iPE\|IND\|XPEL\|CF\|RADENSO GONE: 15' F10 M5\|BSM\|BLACK\|VELOS VSS-S2\|KW\|AKRA\|IND\|CF \|ESCORT 360\|VELOS PIGGY GONE: 13' F10 M5\|SG\|BLACK\|AKRA\|KW\|IND LONG GONE: 09' E60 M5\|02' E39 M5
	Appreciate 1 GhostOne_322355.50 Quote

10-03-2019, 08:41 PM	#13
gtenedio Major 348 Rep 1,237 Posts Drives: '%E2%80%9909 e92 m3, '19 X3, % Join Date: Apr 2011 Location: nyc iTrader: (1)	im a habitual tailgater. 4 months in. smooth af on my front side. no ceramic or ppf __________________ .
	Appreciate 0 Quote

10-04-2019, 12:34 AM	#14
Pimpsy Captain 419 Rep 862 Posts Drives: 2019 M5C Join Date: Jan 2012 Location: NJ iTrader: (0)	I have numerous chips on the front bumper after normal(ish) NJ driving for 8K miles. DG shows every chip too. That said, it's a lease...I'd care more if I bought it outright but then I also would have sprung for PPF... I think it's pretty obvious BMWUSA won't do anything but I'm curious to hear what they will say about it anyway. I may reach out next week and if so, I'll post the result. __________________ Retired 2016 BMW 550i xDrive MSport \| 2013 BMW 550i xDrive MSport \| 2012 BMW 535i xDrive \| 1988 BMW 325ic \| 1984 BMW 318i
	Appreciate 0 Quote

10-04-2019, 05:25 AM	#15
A Need For Speed Lieutenant 378 Rep 544 Posts Drives: 2019 M5 Comp Nardo/Aragon Join Date: Feb 2019 Location: Florida iTrader: (0)	No. You shoulda done PPF.
	Appreciate 0 Quote

10-04-2019, 06:45 AM	#16
BwoodBMW Colonel 1861 Rep 2,536 Posts Drives: EFFEIGHTY Join Date: Apr 2010 Location: LA LA land iTrader: (0)	Have fun filing with BMW given you had the paint corrected. Easy to blame that one on over aggressive detailing
	Appreciate 1 jhbodle141.50 Quote

10-04-2019, 08:59 AM	#17
ss_m5 Private First Class 73 Rep 174 Posts Drives: 2019 M5 Compitition Join Date: Sep 2019 Location: V iTrader: (0)	I got a nasty chip week one. Next week it was in the shop getting PPF. I can't really fix the chip but I'm well protected now after a 2300 investment. Also, anyone doing full front end protection, make sure the installer isn't using computer cut film. The M5 requires custom hand-cut film by someone that knows what they are doing.
	Appreciate 0 Quote

10-04-2019, 09:53 AM	#18
Stealth7 First Lieutenant 147 Rep 387 Posts Drives: No BMWs Right Now! Join Date: Apr 2012 Location: SoCal iTrader: (0)	The good ppf installers have a laser plotter or something like that to custom cut pieces.
	Appreciate 0 Quote

10-04-2019, 09:53 AM	#19
bungle321 New Member 12 Rep 21 Posts Drives: M5 F90 Join Date: Apr 2019 Location: UK iTrader: (0)	Yes, chip on the nose in the first week right by the BMW badge! Can’t get MBB here either so had to search abroad��. Got a local chap to do his best and I just ignore it now. That’s why I don’t ‘buy’ expensive cars anymore....
	Appreciate 0 Quote

10-04-2019, 11:31 AM	#20
modthispny Lieutenant 205 Rep 400 Posts Drives: 2022 540i M sport Join Date: Oct 2006 Location: Studio City, CA iTrader: (0)	yes. I have 11k miles on my M550i and noticed more and more chips on the front bumper and one even on the hood. Going to order Dr. color chip and start filling them in.
	Appreciate 0 Quote

10-04-2019, 12:39 PM	#21
Archimedes65 Second Lieutenant 123 Rep 211 Posts Drives: BMW M5 Join Date: Aug 2019 Location: Monterey iTrader: (0)	My only concern buying this car was the soft paint. I had issues with my prior BMWs, particularly dark colored ones, just swirling and scuffing like crazy. I have 850 miles on my M5 and already have two chip/scratches on it. Pretty crazy, but I knew going in that I'd have to accept that the paint is gonna look like crap over time. BMW paint looks great, but you just breathe on it and it marks.
	Appreciate 0 Quote

10-04-2019, 12:54 PM	#22
jsf721 Captain 1109 Rep 864 Posts Drives: 2019 540i X M Sport Join Date: May 2019 Location: Long Island, NY iTrader: (0)	As others have said ceramic coating will not stop nicks and scratches. Ppf will. That said my bluestone is already chipped up. When it gets bad enough I’ll have it resprayed with axaulta products and I’ll be good to go. Most factory paint is fair at best. Bmw paint looks nice wears like poo. I complained to my dealer who said it was caused by driving debris ridden roads, tailgating or spinning my wheels. Nothing is their fault.
	Appreciate 0 Quote