[ResIpsaLoquitur]

Originally Posted by jnotrom711

Its a classic.

I have no idea why this thread makes me think of that video. My mind works in very odd ways sometimes.

I could see the connection!

[916_M5]

I am here to stand up and vouch for PG. I have purchased my intakes, downpipes, and charge coolers from them. Additionally, I have gone through 3 sets of filters. (I like to change them more often at 5k mile intervals.)

Their customer support and response time has ALWAYS been top-notch and NEVER EVER one complaint about them. They are a great company to work with, just like any other situation don't be rude or demanding even if they might be in the wrong. We are all human, and we all make mistakes, and I can say PG is always willing to make it right!!!

For example, I ordered custom colored charge coolers from them 3 weeks ago. Before shipping, they sent me 3 different color samples before we chose the final color. They even colored the first set and showed me an imperfection on the paint and asked me if I wanted them like that or if I wanted them to redo them. I op-ed for a fresh set without the imperfection. 5 days later, these beautiful GOLD charge coolers showed up at my door.

I VOUCH FOR PG ALL DAY! THANK YOU PG FOR YOU SUPPORT!

[916_M5]

Originally Posted by serhat06

Trust me we have one of best customer service. I have proven my point.

I 100% agree with you. LOVE MY PG INTAKES, DOWNPIPES, AND CHARGE COOLERS!

[ResIpsaLoquitur]

Originally Posted by 916_M5

I am here to stand up and vouch for PG. I have purchased my intakes, downpipes, and charge coolers from them. Additionally, I have gone through 3 sets of filters. (I like to change them more often at 5k mile intervals.)

Their customer support and response time has ALWAYS been top-notch and NEVER EVER one complaint about them. They are a great company to work with, just like any other situation don't be rude or demanding even if they might be in the wrong. We are all human, and we all make mistakes, and I can say PG is always willing to make it right!!!

For example, I ordered custom colored charge coolers from them 3 weeks ago. Before shipping, they sent me 3 different color samples before we chose the final color. They even colored the first set and showed me an imperfection on the paint and asked me if I wanted them like that or if I wanted them to redo them. I op-ed for a fresh set without the imperfection. 5 days later, these beautiful GOLD charge coolers showed up at my door.

I VOUCH FOR PG ALL DAY! THANK YOU PG FOR YOU SUPPORT!

No reasonable person here will argue that you're wrong. Providing great customer at any rate other than 100% of the time however doesn't cut it. It's easy for a company to offer excellent customer service when things are going good and easy. It's how they react in a situation like OP's that truly dictates what kind of a company they are. So happy for you that you have had a great experience. But none of that negates what they did to OP. It only takes one crappy experience to eviscerate what might otherwise be generally good customer service. And that's exactly what they did here. They have shown their true colors. The cat is out of the bag and there's no putting it back. You've obviously read about the experience and exchanges between company and customer, just like the rest of us. I don't think any reasonable person could argue against that.

[Derosnec]

Originally Posted by 916_M5

I am here to stand up and vouch for PG. I have purchased my intakes, downpipes, and charge coolers from them. Additionally, I have gone through 3 sets of filters. (I like to change them more often at 5k mile intervals.)

Their customer support and response time has ALWAYS been top-notch and NEVER EVER one complaint about them. They are a great company to work with, just like any other situation don't be rude or demanding even if they might be in the wrong. We are all human, and we all make mistakes, and I can say PG is always willing to make it right!!!

For example, I ordered custom colored charge coolers from them 3 weeks ago. Before shipping, they sent me 3 different color samples before we chose the final color. They even colored the first set and showed me an imperfection on the paint and asked me if I wanted them like that or if I wanted them to redo them. I op-ed for a fresh set without the imperfection. 5 days later, these beautiful GOLD charge coolers showed up at my door.

I VOUCH FOR PG ALL DAY! THANK YOU PG FOR YOU SUPPORT!

Ain't that the craziest part of all of this? I would also like to change my filters frequently, meaning I would be a repeat customer, I was happy with the way they looked and sounded, so it begs the question of why they did this over what probably cost them $30 considering I would probably buy another set in a few months. Also begs the question how they would react about their more expensive products.

[Camarejh]

Well shit i was just about to order some intakes from these guys. Literally have them sitting in my shopping cart. Eventuri here i come

[jnotrom711]

Originally Posted by 916_M5

I 100% agree with you. LOVE MY PG INTAKES, DOWNPIPES, AND CHARGE COOLERS!

Hmmmmm, could be a little sus. here? LOL was this little blurb here added to your profile before or after you made this post LOL.

Only thing slimy-er the PG ripping this client of theirs (ex-client now most likely)... is posting a discount code that probably pays you a commission/little kick back or free PG stickers when people put your personal discount code in. Maybe you're part owner or an investor in PG?

#saveitaintnoonebuyingyourBS

[ResIpsaLoquitur]

Originally Posted by jnotrom711

Hmmmmm, could be a little sus. here? LOL was this little blurb here added to your profile before or after you made this post LOL.

Only thing slimy-er the PG ripping this client of theirs (ex-client now most likely)... is posting a discount code that probably pays you a commission/little kick back or free PG stickers when people put your personal discount code in. Maybe you're part owner or an investor in PG?

#saveitaintnoonebuyingyourBS

WOW

Good freakin' find brother! That is super slimy. At least we all know now thanks to you. Kudos! Affiliate marketing at its finest! (Worst?!)

I thought his post sounded sketchy yesterday when I posted my comment, but I gave him some deference. That's worse than serhat06 posting his "show the CS some love" post ⬇️ https://www.bimmerpost.com/forums/sh...php?p=29487497 immediately after getting trashed by OP.

EDIT — Here's a couple of sus comments of extreme brand loyalty as well: ⬇️ https://f90.bimmerpost.com/forums/sh....php?t=1961030

[jnotrom711]

Originally Posted by ResIpsaLoquitur

WOW

Good freakin' find brother! That is super slimy. At least we all know now thanks to you. Kudos! Affiliate marketing at its finest! (Worst?!)

I thought his post sounded sketchy yesterday when I posted my comment, but I gave him some deference. That's worse than serhat06 posting his "show the CS some love" post ⬇️ https://www.bimmerpost.com/forums/sh...php?p=29487497 immediately after getting trashed by OP.

EDIT — Here's a couple of sus comments of extreme brand loyalty as well: ⬇️ https://f90.bimmerpost.com/forums/sh....php?t=1961030

Boom on the filter post.... Def sus. :

Originally Posted by jnotrom711

This N63 intake looks an awful lot like a project gamma intake? Are the 2 companies in bed together? Are these just white labeled Chinese junk? Whats the deal? And why hasn't one of the companies sued the other? The designs look nearly identical? However N63 is about 1/2 the price? Whats up wit dat?


And he does it again....

[ResIpsaLoquitur]

Originally Posted by jnotrom711

Boom on the filter post.... Def sus. :

That post asks more questions than it answers as you've noted. Tried his affiliate marketing code with them as well hoping that would be the nail in the coffin. No dice though.

So. Many. Questions.

[Antec800]

Wow what a read😭

[n33d4speed]

Hmmmmmmmmmmmmm.

http://www.fupower.com/

https://www.alibaba.com/product-deta...bef737bey3MQgz

SAME exact picture with Project Gamma photoshopped on.

[n33d4speed]

Winner, winner... chicken dinner

[Melo_F90]

Originally Posted by jnotrom711

Hmmmmm, could be a little sus. here? LOL was this little blurb here added to your profile before or after you made this post LOL.

Only thing slimy-er the PG ripping this client of theirs (ex-client now most likely)... is posting a discount code that probably pays you a commission/little kick back or free PG stickers when people put your personal discount code in. Maybe you're part owner or an investor in PG?

#saveitaintnoonebuyingyourBS

I'm not sponsored by PG in anyway, and I have to agree with M5RCY. I've had multiple sets of pipes and filters for my cars for the last few years. I have never had a problem, with any of the products or with customer service. I personally wouldn't have bashed the company on the forums and still be expecting a refund. The product is good and it sounds great.

[jnotrom711]

Originally Posted by Melo_F90

I'm not sponsored by PG in anyway, and I have to agree with M5RCY. I've had multiple sets of pipes and filters for my cars for the last few years. I have never had a problem, with any of the products or with customer service. I personally wouldn't have bashed the company on the forums and still be expecting a refund. The product is good and it sounds great.

Big gulps huh?…. Welp… see ya later !

#exposedalibabachinesejunk

[Melo_F90]

Originally Posted by jnotrom711

Big gulps huh?…. Welp… see ya later !

#exposedalibabachinesejunk

I think you need some knee pads

[jnotrom711]

Originally Posted by n33d4speed

Winner, winner... chicken dinner

There it is….

Would have been so much better to give the guy a new filter. Now we all know these are cheap Chinese junk. Now we all know we can buy these for 150.00 toss a sticker on it and have our very own project gamma. I’m going to call my company “project exposed”, kinda fits too, with the exposed air filters. Get it?

If this isn’t reason enough to go with a better option I don’t know what is.



#exposed

[jnotrom711]

Originally Posted by Melo_F90

I think you need some knee pads

I actually do need some. Especially after one of these garbage intakes or filters implodes and I’m on the ground picking up all the pieces to my 40,000.00 engine that blew up from sucking its own filter through the throttle bodies.

Don’t worry though I don’t blame you for the defensiveness, I’d be pissed too coming to realization that I spent 12-1300.00 on a cheap piece of junk anyone could buy for 150.00

[Melo_F90]

Originally Posted by jnotrom711

I actually do need some. Especially after one of these garbage intakes or filters implodes and I’m on the ground picking up all the pieces to my 40,000.00 engine that blew up from sucking its own filter through the throttle bodies.

If your worried don't mod the car lol. 30k plus miles on my M4 and another 20k on my last M5 of daily driving in Jersey with PG intakes and I never had an issue.

[jnotrom711]

I’m not worried about modding my car…. I’d be worried modding it with some junk that could potentially destroy my expensive vehicle and a company who claims some top notch quality that’s clearly white labeled crap from alibaba.

[EM5C]

Originally Posted by n33d4speed

Hmmmmmmmmmmmmm.

http://www.fupower.com/

https://www.alibaba.com/product-deta...bef737bey3MQgz

SAME exact picture with Project Gamma photoshopped on.

Look at the margins on those sales, strong work PG!

[Melo_F90]

Originally Posted by jnotrom711

I’m not worried about modding my car…. I’d be worried modding it with some junk that could potentially destroy my expensive vehicle and a company who claims some top notch quality that’s clearly white labeled crap from alibaba.

Oh... you mean how any other performance mod could "potentially destroy" your motor...? Again don't mod lol. OP comment wasn't even about the quality of the filter, he likes the way it looks and sounds. He just wasn't satisfied with customer service. Anything else is just dragging the topic.