07-18-2020, 04:43 AM | #24 |
Lieutenant
275
Rep 410
Posts |
I’m sorry this has happened to you. Having said that - the 1000 mile break-in service is there for a reason. Missing it by a hundred miles is one thing - 1000 is another. Live and learn. Hope it works out.
|
Appreciate
0
|
07-18-2020, 05:54 AM | #25 |
Lieutenant Colonel
369
Rep 1,887
Posts
Drives: '20 M5C, '09 M3 DCT Coupe
Join Date: Apr 2008
Location: Eastern Oregon... They call 'em rigs here
|
So.... I'd like to see it in black and white. I would like to see it in writing. It's 1200 miles, but obviously it can't be exactly 1200 miles.
It has to be 1200 miles, plus or minus...what? So is 1300 miles OK? But at 1301, your warranty is void? Or is it 1400 miles? Maybe it's 1637 miles? What's the magic number? Has anybody ever seen it in writing? Since tens of thousands of dollars can be in question here, it must be in writing somewhere. One of you lawyer types must have read all the small print somewhere.
__________________
M5C 20% tint, Xpel full front, partial sides and rear. Spacers, 15mm front, 12mm rear. Turner Motorsport Oil Cooler Guard.
M3: Active Autowerke filter, Dinan underdrive pulley, Dinan full exhaust and software, 3.45 Differential, Springs, Brakes, Dinan/HRE wheels, 275/30-19 w/10mm spacer, 295/30-19 w/3mm spacer, painted front reflectors, 30% tint, Escort 8500i & Lidar Jammer, LUX H8 V5 halos, Euro rear foglights, 3M ClearBra. |
Appreciate
1
lsal134.50 |
07-18-2020, 06:21 AM | #26 | |
Banned
3318
Rep 8,083
Posts |
Quote:
it can be a little over or under, my brothers m4 was at 1000 when his oil cooler busted, they fixed that and did break in. As one member also said it can be a little over as well, but not 1k over.. I'm sure the breakin interval is in the manual. |
|
Appreciate
0
|
07-18-2020, 07:21 AM | #27 |
Lieutenant Colonel
369
Rep 1,887
Posts
Drives: '20 M5C, '09 M3 DCT Coupe
Join Date: Apr 2008
Location: Eastern Oregon... They call 'em rigs here
|
Yes, it's in the manual. 1200 miles. And yes, there is obviously some amount of leeway. A hundred miles? A couple hundred? Three or four hundred? I'm asking, what's the actual plus or minus on that? There has to be a hard number for when the lawyers get involved, otherwise, what? They're just making it up as they go along?
__________________
M5C 20% tint, Xpel full front, partial sides and rear. Spacers, 15mm front, 12mm rear. Turner Motorsport Oil Cooler Guard.
M3: Active Autowerke filter, Dinan underdrive pulley, Dinan full exhaust and software, 3.45 Differential, Springs, Brakes, Dinan/HRE wheels, 275/30-19 w/10mm spacer, 295/30-19 w/3mm spacer, painted front reflectors, 30% tint, Escort 8500i & Lidar Jammer, LUX H8 V5 halos, Euro rear foglights, 3M ClearBra. |
Appreciate
0
|
07-18-2020, 07:39 AM | #28 |
Private First Class
190
Rep 194
Posts |
If it's that critical, the car should go into limp mode as it hits the magic mile without break in service.
|
Appreciate
7
|
07-18-2020, 10:18 AM | #29 |
Lieutenant Colonel
1118
Rep 1,808
Posts |
I hope it works out but as others mentioned going over by 1000 miles is a big no no.
It says in the manual, the dealer notifies you and the car notifies you when service is needed at 1200 miles From my understanding this 1200 mile service on M cars is one of the most important Going 1000 over can certainly damage components however why they didn't immediately make you aware that your negligence would void the warranty is concerning
__________________
2024 Porsche 911 GTS Cabriolet
|
Appreciate
0
|
07-18-2020, 11:39 AM | #31 | |
First Lieutenant
204
Rep 386
Posts |
Quote:
You exceeded the break in service by 1000mi. Your warranty has been voided. This is poor communication. Dealer should have highlighted this when OP brought the car in for minor warranty claims initially. But as others have mentioned, the car upon taking delivery will prompt that your service is due at 1200mi. Mine came delivered with the service prompt and I sent it in for break in service at the specified mileage.
__________________
Born in M Town
|
|
Appreciate
1
LSM1118.00 |
07-18-2020, 01:26 PM | #32 |
Brigadier General
2267
Rep 3,281
Posts |
My Two Cents.....
If that 1200 mile service was so precise at 1200 miles then BMW should have made GOD DAM SURE the FRIGGEN ASSWIPE DEALERS knew exactly what had to be done and with which OIL product. And the Car should be SHIPPED FROM THE FATHERLAND with the bottles of special oil in the trunk since most dealers did not have it in stock nor knew that the front and rear differential uses two different oils, nor do many listen to the driver who usually knows more then they do. This is such BULLSHIT to void your warrantee for that. What's next? If you go too fast they void your warrantee? Play the stereo too loud? Back up too often? Drive too far with a low tire? Fart in the car? Mike
__________________
2018 M5 and 2019 Porsche Boxster GTS Prior. '94 325is, '97 M3 Lux, '16 M2 |
Appreciate
5
|
07-18-2020, 01:37 PM | #33 |
Brigadier General
7833
Rep 4,607
Posts |
I feel like there is more to this story.
|
Appreciate
2
DocWeatherington2898.00 lsal134.50 |
07-18-2020, 01:51 PM | #34 |
Enlisted Member
47
Rep 31
Posts |
|
Appreciate
0
|
07-18-2020, 02:10 PM | #35 |
New Member
9
Rep 21
Posts |
What are the specific oils and other things dealers dont normally have? I have my breakin next week and I want to ask them if they have all this shit or not before I drive all the way there (dealer is 75 miles away)
|
Appreciate
0
|
07-18-2020, 02:52 PM | #36 |
Major General
4051
Rep 5,228
Posts |
That was early on .. you should be fine now. Probably can't hurt to reach out to dealer just in case .. not all service departments are created equal.
__________________
CURRENT: 22' INDIVIDUAL M5| CHALK | TARTUFO | CCB | MPE | H&R | IND
GONE: 19' M5C| SINGAPORE GREY| ARAGON|VELOS VLS-06|H&R|iPE|IND|XPEL|CF|RADENSO GONE: 15' F10 M5|BSM|BLACK|VELOS VSS-S2|KW|AKRA|IND|CF |ESCORT 360|VELOS PIGGY GONE: 13' F10 M5|SG|BLACK|AKRA|KW|IND LONG GONE: 09' E60 M5|02' E39 M5 |
Appreciate
0
|
07-18-2020, 03:50 PM | #37 |
Major
784
Rep 1,395
Posts |
on my F10 M5 the dealer used the oil specified for the E60 M5 at the BIS
and the only way I discovered it , is that I asked them to give me two extra quarts of oil as my car needed its first quart after 700 miles , so I thought I will keep some handy at home and my son caught the error when I asked him to take the oil quarts out of the trunk and place them on the shelf in garage so dealers can screw up , but at least you can track it back to them and make them responsible and on the question why the dealer did not notify him of voided warranty at the BIS ? I don't blame them because no one would like to deliver bad news and would have not affected matters |
Appreciate
0
|
07-18-2020, 05:01 PM | #38 | |
Brigadier General
2898
Rep 4,072
Posts |
Quote:
Let us know what the outcome is, but I think they void your stuff if they believe your at fault for not following the maintenance schedule and it caused/enhanced the damage. Hopefully, BMW of NA steps in and is like no... |
|
Appreciate
0
|
07-18-2020, 05:03 PM | #39 |
Brigadier General
2898
Rep 4,072
Posts |
Well, the car tells you many times to take it in for service and counts down the miles. Even gives you the option to get an appointment via the in-car services. So yeah, can't say you didn't know. The car tells you every time you start it.
|
Appreciate
0
|
07-18-2020, 05:17 PM | #40 |
Brigadier General
2898
Rep 4,072
Posts |
OP
See attached... might want to read the Booklet however its 52 pages long. I'm certain you probably, we all signed something we received this ( its legal garbage but my lease agreement/has it but doesn't have it sort of speak) Maverik259 MysticBlue POBA spuntyb Aronis euro* unc879wins OWNER'S WARRANTY RESPONSIBILITIES – As the vehicle owner, you are responsible for the performance of the required maintenance listed in your Maintenance booklet. BMW NA recommends that you retain all receipts covering maintenance on your vehicle, but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance. – You are responsible for presenting your vehicle to an authorized BMW center as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. – As the vehicle owner, you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse, neglect, improper maintenance or unapproved modifications OP- After you had the issues, how far and how much longer did you drive the vehicle........ Also might want to be careful about what you post on here... until its resolved Last edited by DocWeatherington; 07-18-2020 at 05:38 PM.. |
Appreciate
1
lsal134.50 |
07-18-2020, 05:50 PM | #41 |
First Lieutenant
268
Rep 380
Posts |
Sorry to hear about your situation OP. There is not anything magical and critical about the 1200m break in from what the info states - it is important yes but going 1k over should not cause everything to fail - the oil viscosity difference for the differentials might mean that they may have worn in a bit more than desired but major component failure or problems this soon - highly unlikely. The max rpm / speed is more critical I’m sure for proper part seating and wear in. Again what others that if it is hyper critical then limp mode / notification are a must then - BMW needs to code this in ASAP or is this a tool of a dealer? That said, I’m OCD and mine was in a bit early at approximately 1000 miles since I was going on a 800+ mile trip.
|
Appreciate
0
|
07-18-2020, 05:55 PM | #42 | |
Enlisted Member
47
Rep 31
Posts |
Quote:
I think what everyone fails to understand is I am in no way disputing the vehicle needs service or what it says. The mere fact that they: - Covered the break in service at no cost and did not make any statement about my warranty being voided - Car went back after break in service for oil change (included Maintenance) and 2x for engine problems which were all covered under warranty At this point, they have taken responsibility IMO. I purchased a brand new $120,000 vehicle for a reason - WARRANTY. If you told me the day of service that I had no warranty, the vehicle would’ve been on swapalease the same day. What if I had problems with the vehicle, let it sit in my driveway for the lease term and then turned it in... what happens? Nothing, it moves on to the auctions. What if i did a lease swap and the engine blows on the new owner? Is bmw going to tell them to kick rocks? It tells you to get an oil change and people drive thousands of miles past that notice all of the time. Had the message said HEY THIS IS SUPER IMPORTANT IF YOU GO ANY MILES OVER YOU WILL LOSE WARRANTY - ok I got it. I purchased the vehicle out of state so even if I signed an owners guide “receipt” - I was never given the manual prior to purchase (just making a point). I have nothing to hide, BMW NA should see this and be ashamed that they make a “super sedan” that is so fragile. I guarantee every one who has seen this thread triple checked their service paperwork and has called their dealership thinking “oh crap i was 200 miles over” “500 miles over”. Let’s see what happens this week with my attorney - hoping for the best. |
|
07-18-2020, 06:02 PM | #43 | |
Brigadier General
2898
Rep 4,072
Posts |
Quote:
|
|
Appreciate
1
lsal134.50 |
07-18-2020, 06:06 PM | #44 |
Enlisted Member
47
Rep 31
Posts |
|
Appreciate
0
|
Post Reply |
Bookmarks |
Tags |
bmw, m5c, warranty |
Thread Tools | Search this Thread |
|
|