M5 sitting at port for 6 weeks and counting

scottie46 · 01-13-2022, 12:50 PM

Sup!

I'm going on 6 weeks of my car sitting at Port Hueneme in Oxnard, CA with a RAM stop sale - got there on 12/04. I've been told that because my car is equipped with Bowers & Wilkins sounds system, the chip / part needed is harder to come by so the wait is longer. On a few different threads I've seen maybe 2 other members wait as long as I have. Just wanted to see if there's anyone else out there in the same situation.

elitex · 01-13-2022, 04:46 PM

Quote:

Originally Posted by scottie46

Sup!

I'm going on 6 weeks of my car sitting at Port Hueneme in Oxnard, CA with a RAM stop sale - got there on 12/04. I've been told that because my car is equipped with Bowers & Wilkins sounds system, the chip / part needed is harder to come by so the wait is longer. On a few different threads I've seen maybe 2 other members wait as long as I have. Just wanted to see if there's anyone else out there in the same situation.

My M8 has been sitting at the factory since 11/23. They haven't even shipped it yet. Same issue, B&W….

crypto · 01-13-2022, 04:58 PM

Yea look at the thread called RAM Resolution Time. It's about this issue and a mix of people waiting different lengths of time so far and a few with B&W in the mix. I'm at 3.5 weeks myself. It's been snow and shitty weather here so I'm kind of glad it didn't come last week for example.

GSMC · 01-13-2022, 05:23 PM

Quote:

Originally Posted by crypto

Yea look at the thread called RAM Resolution Time. It's about this issue and a mix of people waiting different lengths of time so far and a few with B&W in the mix. I'm at 3.5 weeks myself. It's been snow and shitty weather here so I'm kind of glad it didn't come last week for example.

I'm assuming you have B&W yourself?

crypto · 01-13-2022, 05:24 PM

Quote:

Originally Posted by GSMC

Quote:

Originally Posted by crypto

Yea look at the thread called RAM Resolution Time. It's about this issue and a mix of people waiting different lengths of time so far and a few with B&W in the mix. I'm at 3.5 weeks myself. It's been snow and shitty weather here so I'm kind of glad it didn't come last week for example.

I'm assuming you have B&W yourself?

No, waiting for a CS. Just HK in it.

josec70 · 01-13-2022, 05:26 PM

5 weeks today .. B&W as well.

micvite · 01-13-2022, 05:49 PM

It's funny how different ports have different times... my first car was done in 2 weeks at port Charleston, port jersey has been quick according to friends, and there are some of you guys that are just waiting and waiting... just out if curiosity, do you have any MPP parts added? Like what are the chances they're just putting off your car while waiting for those parts to arrive???

scottie46 · 01-13-2022, 06:23 PM

Quote:

Originally Posted by crypto

Yea look at the thread called RAM Resolution Time. It's about this issue and a mix of people waiting different lengths of time so far and a few with B&W in the mix. I'm at 3.5 weeks myself. It's been snow and shitty weather here so I'm kind of glad it didn't come last week for example.

Yup, I’m one of the people in that thread. Just figured I’d start a different thread for the people that are really getting deep into their wait time. 2-3 weeks seems “normal” in todays general delay of things - but 5+ weeks is just crazy.

scottie46 · 01-13-2022, 06:26 PM

Quote:

Originally Posted by micvite

It's funny how different ports have different times... my first car was done in 2 weeks at port Charleston, port jersey has been quick according to friends, and there are some of you guys that are just waiting and waiting... just out if curiosity, do you have any MPP parts added? Like what are the chances they're just putting off your car while waiting for those parts to arrive???

No MPP parts. The manager at my dealership has been calling his contact at the port (supposedly), and he says it’s only waiting on the RAM which is 3 different parts. 3 weeks ago they told me “sorry, 2nd week of January the part comes for sure and within a few days we’ll have it for you”. Now today they’re telling me they have no ETA on the missing part.

GSMC · 01-13-2022, 08:35 PM

Quote:

Originally Posted by crypto

Quote:

Originally Posted by GSMC

Quote:

Originally Posted by crypto

Yea look at the thread called RAM Resolution Time. It's about this issue and a mix of people waiting different lengths of time so far and a few with B&W in the mix. I'm at 3.5 weeks myself. It's been snow and shitty weather here so I'm kind of glad it didn't come last week for example.

I'm assuming you have B&W yourself?

No, waiting for a CS. Just HK in it.

Interesting so then it truly is just the RAM. Crazy stuff. My car is scheduled for production so I'm hoping by the time my car is ready to go this is resolved. Sorry you gotta deal with this.

Hoonigan · 01-13-2022, 09:29 PM

I hope yours comes soon. I'm 3 weeks stuck at the port of exit in Germany.

So far 3 ships have left with an itinerary that include NJ/ NY, but I doesn't seem like I'm in any of them. Genius and the dealer have no insight and I don't see anything listed in the recall link (yet).

micvite · 01-13-2022, 09:55 PM

Quote:

Originally Posted by scottie46

No MPP parts. The manager at my dealership has been calling his contact at the port (supposedly), and he says it’s only waiting on the RAM which is 3 different parts. 3 weeks ago they told me “sorry, 2nd week of January the part comes for sure and within a few days we’ll have it for you”. Now today they’re telling me they have no ETA on the missing part.

Something is fishy... if they have the parts at some ports and not others they'd have sent some over instead of having you wait that long.... did you call the bmw genius at all? I'd escalate this on twitter, they usually get stuff done lol. I mean imagine if my new car got here, and got the ram before yours... then you KNOW someone isn't telling the truth

MNoob · 01-13-2022, 10:06 PM

Quote:

Originally Posted by micvite

Quote:

Originally Posted by scottie46

No MPP parts. The manager at my dealership has been calling his contact at the port (supposedly), and he says it’s only waiting on the RAM which is 3 different parts. 3 weeks ago they told me “sorry, 2nd week of January the part comes for sure and within a few days we’ll have it for you”. Now today they’re telling me they have no ETA on the missing part.

Something is fishy... if they have the parts at some ports and not others they'd have sent some over instead of having you wait that long.... did you call the bmw genius at all? I'd escalate this on twitter, they usually get stuff done lol. I mean imagine if my new car got here, and got the ram before yours... then you KNOW someone isn't telling the truth

i'm starting to think something is fishy. it's all too inconsistent. my car was at the port for 2 weeks where everything was resolved.

micvite · 01-13-2022, 10:22 PM

Quote:

Originally Posted by MNoob

i'm starting to think something is fishy. it's all too inconsistent. my car was at the port for 2 weeks where everything was resolved.

What port were you at? most people had their recalls done in 1-3 weeks

MNoob · 01-13-2022, 10:54 PM

Quote:

Originally Posted by micvite

Quote:

Originally Posted by MNoob

i'm starting to think something is fishy. it's all too inconsistent. my car was at the port for 2 weeks where everything was resolved.

What port were you at? most people had their recalls done in 1-3 weeks

hueneme

scottie46 · 01-13-2022, 11:34 PM

Quote:

Originally Posted by MNoob

hueneme

That’s crazy, and you just got your car too which means our cars were there at the same time. What build week were you and what dealership did you buy from?

MNoob · 01-13-2022, 11:41 PM

Quote:

Originally Posted by scottie46

Quote:

Originally Posted by MNoob

hueneme

That’s crazy, and you just got your car too which means our cars were there at the same time. What build week were you and what dealership did you buy from?

crap, i can't remember the build week now, probably because it changed several times. it got to port on dec 7 or 8 and was at the dealer (niello) 2 weeks later. B&W, and m performance parts were installed (exhaust and carbon stuff).

i've been tracking these various posts and i can't find any consistencies. it's weird.

Namelss · 01-14-2022, 02:37 PM

Today marks week 5 at the port for me.

scottie46 · 01-17-2022, 04:13 PM

well not surprised that what i was told by bmw never happened....they said the chip for my car would come the second week of january and it's now the 3rd week with no eta as to where it is. the communication is a joke.

micvite · 01-17-2022, 05:02 PM

Quote:

Originally Posted by scottie46

well not surprised that what i was told by bmw never happened....they said the chip for my car would come the second week of january and it's now the 3rd week with no eta as to where it is. the communication is a joke.

I would try to find out other cars that went to Baltimore and how long they stayed and other people that arrived after you. I mean you can't be one of the only 2-3 people with a car that went to baltimore...

josec70 · 01-17-2022, 05:19 PM

Quote:

Originally Posted by micvite

Quote:

Originally Posted by scottie46

well not surprised that what i was told by bmw never happened....they said the chip for my car would come the second week of january and it's now the 3rd week with no eta as to where it is. the communication is a joke.

I would try to find out other cars that went to Baltimore and how long they stayed and other people that arrived after you. I mean you can't be one of the only 2-3 people with a car that went to baltimore...

At Baltimore since December 10th. Like others have said, not a whole lot of communication from BMW and CA's and GENIUS are in the dark.

Dreamer2014 · 01-17-2022, 08:46 PM

At Baltimore since December 10th as well

01-13-2022, 12:50 PM	#1
scottie46 Second Lieutenant 106 Rep 228 Posts Drives: C63 / F80 M3 x2 / 991.2CS Join Date: Mar 2015 Location: SoCal iTrader: (1)	M5 sitting at port for 6 weeks and counting Sup! I'm going on 6 weeks of my car sitting at Port Hueneme in Oxnard, CA with a RAM stop sale - got there on 12/04. I've been told that because my car is equipped with Bowers & Wilkins sounds system, the chip / part needed is harder to come by so the wait is longer. On a few different threads I've seen maybe 2 other members wait as long as I have. Just wanted to see if there's anyone else out there in the same situation.
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01-13-2022, 04:58 PM	#3
crypto ... 1471 Rep 1,308 Posts Drives: 2022 M5 CS Join Date: Oct 2011 Location: Northern Virginia iTrader: (1)	Yea look at the thread called RAM Resolution Time. It's about this issue and a mix of people waiting different lengths of time so far and a few with B&W in the mix. I'm at 3.5 weeks myself. It's been snow and shitty weather here so I'm kind of glad it didn't come last week for example. __________________ Current: 2022 M5 CS Past: 2021 M550i (BSM) Past: 2010 535 xDrive (Alpine White)
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01-13-2022, 05:26 PM	#6
josec70 Major General 4074 Rep 5,233 Posts Drives: 22' Individual Chalk M5C Join Date: Dec 2015 Location: Miami iTrader: (2)	5 weeks today .. B&W as well. __________________ CURRENT: 22' INDIVIDUAL M5\| CHALK \| TARTUFO \| CCB \| MPE \| H&R \| IND GONE: 19' M5C\| SINGAPORE GREY\| ARAGON\|VELOS VLS-06\|H&R\|iPE\|IND\|XPEL\|CF\|RADENSO GONE: 15' F10 M5\|BSM\|BLACK\|VELOS VSS-S2\|KW\|AKRA\|IND\|CF \|ESCORT 360\|VELOS PIGGY GONE: 13' F10 M5\|SG\|BLACK\|AKRA\|KW\|IND LONG GONE: 09' E60 M5\|02' E39 M5
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01-13-2022, 05:49 PM	#7
micvite Colonel 1540 Rep 2,008 Posts Drives: 2009 mazda RX8 Join Date: Dec 2019 Location: Alaska iTrader: (0)	It's funny how different ports have different times... my first car was done in 2 weeks at port Charleston, port jersey has been quick according to friends, and there are some of you guys that are just waiting and waiting... just out if curiosity, do you have any MPP parts added? Like what are the chances they're just putting off your car while waiting for those parts to arrive???
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01-13-2022, 09:29 PM	#11
Hoonigan Captain 225 Rep 616 Posts Drives: 991TT, F90 M5C, R230 SL55 AMG Join Date: Sep 2013 Location: Morristown iTrader: (0)	I hope yours comes soon. I'm 3 weeks stuck at the port of exit in Germany. So far 3 ships have left with an itinerary that include NJ/ NY, but I doesn't seem like I'm in any of them. Genius and the dealer have no insight and I don't see anything listed in the recall link (yet).
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01-14-2022, 02:37 PM	#18
Namelss Lieutenant 766 Rep 438 Posts Drives: 2007 Volvo XC90 V8 Sport Join Date: Jul 2021 Location: Texas iTrader: (0)	Today marks week 5 at the port for me.
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01-17-2022, 04:13 PM	#19
scottie46 Second Lieutenant 106 Rep 228 Posts Drives: C63 / F80 M3 x2 / 991.2CS Join Date: Mar 2015 Location: SoCal iTrader: (1)	well not surprised that what i was told by bmw never happened....they said the chip for my car would come the second week of january and it's now the 3rd week with no eta as to where it is. the communication is a joke.
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01-17-2022, 08:46 PM	#22
Dreamer2014 Private 72 Rep 71 Posts Drives: Ford Explorer Join Date: Sep 2021 Location: Illinois iTrader: (0)	At Baltimore since December 10th as well
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