10-21-2022, 09:27 AM | #45 | |
"Salud"
13980
Rep 4,689
Posts
Drives: F01 & F15 / Mineral White
Join Date: May 2013
Location: The GYM! (The Burbs - N TX)
|
Quote:
What has been you guys experience regarding loaners for dealer service on your cars? They try and make it a "selling point" how you receive a same brand loaner. But I've heard stories of not only unavailablity but lucky if you get a much lesser other brand... Pretty lame considering the sheer rates service department charges. There should be an entire fleet on Standby considering the margins overall. If they value customers like they claim. This actually reminds me to do some research on my local RR dealer and customers experience with this regard... |
|
Appreciate
1
chassis6684.00 |
10-21-2022, 10:18 AM | #46 | |
________
4164
Rep 2,301
Posts |
Quote:
The BIG caveat is that you have to book it, sometimes 2 months in advance. If you can’t wait (say the car won’t drive), you get a free ride home by taxi or shuttle So, if you think the screen will be the biggest issue, and you can live with faulty electronics while waiting for your appointment, all good. If you fear the car will need mechanical work or the electrical issues will prevent the car from running, you’re toast. Might be different at LR. And even BMW might be different where you live. Just call the service department and ask for a loaner, as if you have the car. Just say you need to bring it in for an electric issue and if they have a loaner for tomorrow and see what they say. Easiest way. |
|
Appreciate
1
TXSTYLE13979.50 |
10-21-2022, 11:25 AM | #47 | |
Colonel
6684
Rep 2,342
Posts
Drives: 9Y0 Cayenne S
Join Date: Mar 2019
Location: Einbahnstraße
|
Quote:
|
|
Appreciate
1
TXSTYLE13979.50 |
10-21-2022, 04:11 PM | #48 | |
Lieutenant Colonel
1924
Rep 1,789
Posts |
Quote:
|
|
10-23-2022, 09:09 AM | #49 |
Lieutenant
379
Rep 497
Posts |
You have to book in advance at the local BMW dealership as well. Same goes with the closest LR dealer (45 min drive) except most appointments were 6+ weeks out. Guess I got lucky last week and ended up with an IX as a loaner with only of days notice (dealer had to fix a mistake). Around here Audi has been the best and you can typically get and appointment with loaner 5-10 days out.
I'm seeing a lot of mention of Lexus on here and they typically lack the features luxury and technology compared to the other premium brands. Generally nice and probably reliable, but lacking, kind of like Acura. Nothing wrong with these 2 brands (owned both), they just seem to be a step below compared to some others. |
Appreciate
1
chassis6684.00 |
Post Reply |
Bookmarks |
|
|