[sbilyayev]

Found a good thread on bimmefest, those guys having same issues with M550s they ordered.


https://www.bimmerfest.com/threads/2...1408042/page-2

[J_PNW]

My car’s status is now back to “in transit” so presumably on its way to dealership from VPC.
Haven’t heard whether that means the VPC received new keys, or if the dealership has to deal with it.

Anybody else seen a change in status?

[sbilyayev]

Still "at the port" for mine.

[adeuel]

I’m still at port as well.

[Arabmoney_216]

My bmw is down again I'm guessing, can't get status on vehicle lol, also anyone in here from Jersey also waiting on their stop sale m5

[Arabmoney_216]

Any body get any updates ?

[AHall]

Call the genius number to get vehicle status.

[jhowieii]

Over here on the M5 site to check on your status updates on shipping.

My 540ix is on the boat (M/V Niagara Highway) with an ETA of June 16th in Brunswick. but I confirmed with my dealer and Genius that there is a recall for "Retrofit Receiver Audio Module" which is placing a stop delivery on the car.

Dealership didn't know if this would be completed at VPC in Brunswick or at dealership nor did he have an answer on the FOB replacements.

What is everyone else hearing?

[J_PNW]

I’m now at dealership for final inspection. Believe the VPC swapped out the keys.
Sounds like this should be a relatively quick fix for most if not all.

Don’t despair - this will get done quickly

[sbilyayev]

Originally Posted by J_PNW

I’m now at dealership for final inspection. Believe the VPC swapped out the keys.
Sounds like this should be a relatively quick fix for most if not all.

Don’t despair - this will get done quickly

We are all hoping that is the case

[adeuel]

Originally Posted by J_PNW

I’m now at dealership for final inspection. Believe the VPC swapped out the keys.
Sounds like this should be a relatively quick fix for most if not all.

Don’t despair - this will get done quickly

When did you car arrive in port?

Mine landed on 5/25 in NJ. Trying to estimate the overall timeframe.

[J_PNW]

Originally Posted by adeuel

When did you car arrive in port?

Mine landed on 5/25 in NJ. Trying to estimate the overall timeframe.

Mine landed in Baltimore on 5/17. It took a week to get the reason for the stop-sale identified (or until I heard what the issue was).
Would expect that they resolve this quickly from here on since they’ve spooled up the supply chain to get the keys replaced.

[Arabmoney_216]

Originally Posted by adeuel

When did you car arrive in port?

Mine landed on 5/25 in NJ. Trying to estimate the overall timeframe.

Mine also landed in the port on the 26th and I'm still waiting for remedy from them but all i know is they have to replace the keys

[Pddr11]

Originally Posted by Arabmoney_216

My bmw is down again I'm guessing, can't get status on vehicle lol, also anyone in here from Jersey also waiting on their stop sale m5

Yeah. I'm in central jersey... waiting inpatiently

[Arabmoney_216]

Originally Posted by Pddr11

Yeah. I'm in central jersey... waiting inpatiently

Horrible situation to be in after waiting for the car for so long

[TAmes]

Originally Posted by Arabmoney_216

Horrible situation to be in after waiting for the car for so long

I'm in the same position - vehicle landed in Oxnard, California on 5/26, but has been held there ever since (almost 2 weeks now). My dealer sent me a note yesterday saying that BMW told him that it'll be at least 2 more weeks until the remotes come in.

Incredibly frustrating, to say the least.

[Arabmoney_216]

Originally Posted by TAmes

I'm in the same position - vehicle landed in Oxnard, California on 5/26, but has been held there ever since (almost 2 weeks now). My dealer sent me a note yesterday saying that BMW told him that it'll be at least 2 more weeks until the remotes come in.

Incredibly frustrating, to say the least.

Atleast your dealer keeps you up to date, i got all my info from forms and bmw genius but they barely know shit themselves because everyone i talk to gives me a different story lol

[TAmes]

Originally Posted by Arabmoney_216

Atleast your dealer keeps you up to date, i got all my info from forms and bmw genius but they barely know shit themselves because everyone i talk to gives me a different story lol

I hear you. I'll keep the board updated, based on what my dealer tells me. My guess is that everyone is roughly in the same boat, based on whenever the remotes get to the US.

[Arabmoney_216]

Originally Posted by TAmes

I hear you. I'll keep the board updated, based on what my dealer tells me. My guess is that everyone is roughly in the same boat, based on whenever the remotes get to the US.

Appreciate it, and yup waiting on the keys 🙄🙄

[Pddr11]

I went through Dan at Next level brokers for my vehicle purchase, but it was through BMW of SPRINGFIELD.
Called over there yesterday to see if anyone could shed some light as to the status of my car, and as soon as they found out I went through a broker the receptionist answering the phone said "call the broker".
Wouldn't even patch me through to a sales associate. "They're all busy at the moment".

I couldn't believe how rude she was being. A customer purchases a 140k + vehicle and she won't patch me through to someone at the dealership I'm supposed to be picking up the car from?

I finally asked her again , " can you please patch me through to a associate or a manager or someone?"

She literally clipped me off mid request and patched me through to a voice-mail. "

It's been 24 hours . No reply....

What the actual f$%^^&?

[Arabmoney_216]

Originally Posted by Pddr11

I went through Dan at Next level brokers for my vehicle purchase, but it was through BMW of SPRINGFIELD.
Called over there yesterday to see if anyone could shed some light as to the status of my car, and as soon as they found out I went through a broker the receptionist answering the phone said "call the broker".
Wouldn't even patch me through to a sales associate. "They're all busy at the moment".

I couldn't believe how rude she was being. A customer purchases a 140k + vehicle and she won't patch me through to someone at the dealership I'm supposed to be picking up the car from?

I finally asked her again , " can you please patch me through to a associate or a manager or someone?"

She literally clipped me off mid request and patched me through to a voice-mail. "

It's been 24 hours . No reply....

What the actual f$%^^&?

Call another bmw dealer and ask if they have any m5s in stock and explain your situation, they can look up your order. I called bmw or bridgewater and they told me more info than my own dealer ( bmw of Edison) if you call bridgewater ask to speak with Allen great guy helped me over the phone and I'm not even his client.

[adeuel]

Originally Posted by Pddr11

I went through Dan at Next level brokers for my vehicle purchase, but it was through BMW of SPRINGFIELD.
Called over there yesterday to see if anyone could shed some light as to the status of my car, and as soon as they found out I went through a broker the receptionist answering the phone said "call the broker".
Wouldn't even patch me through to a sales associate. "They're all busy at the moment".

I couldn't believe how rude she was being. A customer purchases a 140k + vehicle and she won't patch me through to someone at the dealership I'm supposed to be picking up the car from?

I finally asked her again , " can you please patch me through to a associate or a manager or someone?"

She literally clipped me off mid request and patched me through to a voice-mail. "

It's been 24 hours . No reply....

What the actual f$%^^&?

That is absolutely ridiculous!

I would find a way to report that to someone at BMW, and I’m not one to report bad business practices.