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      11-15-2021, 06:58 PM   #1
MackSea70
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RAM resolution time

Maybe beneficial to those who are awaiting delivery if we keep track of the time to resolve the RAM issues (for those of us who have the issue in our cars). I for one do.

You can check to see if your VIN is impacted here:
https://bmw-recall-tool.netlify.app/

My data:

Order date: July 15, 2021
Sail date: October 14, 2021
Arrive Port of Charleston: November 2, 2021

RAM issue open, 13 days.

(I'd really like me car please BMW).
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      11-15-2021, 08:04 PM   #2
uzairimran89
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Quote:
Originally Posted by MackSea70 View Post
Maybe beneficial to those who are awaiting delivery if we keep track of the time to resolve the RAM issues (for those of us who have the issue in our cars). I for one do.

You can check to see if your VIN is impacted here:
https://bmw-recall-tool.netlify.app/

My data:

Order date: July 15, 2021
Sail date: October 14, 2021
Arrive Port of Charleston: November 2, 2021

RAM issue open, 13 days.

(I'd really like me car please BMW).
Thanks for making this thread, i was going to make one if no one did. You and i are 1 week apart to reach the port but im in NJ port. I called bmw genius today and they told me that my delivery date was 11/12 but the recall delayed it. There's no ETA at the moment. Hopefully we get the car soon.
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      11-15-2021, 08:49 PM   #3
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Yup, I’m stuck too. At least it’s built (mostly)
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      11-15-2021, 09:27 PM   #4
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Same here , car's built awaiting carrier assignment.
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      11-15-2021, 11:03 PM   #5
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I’m in a similar situation. My car is on the vessel, set to be at Port Hueneme in CA on 12/01. Also have the RAM stop sale. I’m told it will go to the VPC same day as it gets here, then 3-4 days there, then to my dealership within a day. Hoping I’ll have it by the first week of December.
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      11-16-2021, 06:16 AM   #6
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Quote:
Originally Posted by MackSea70 View Post
Maybe beneficial to those who are awaiting delivery if we keep track of the time to resolve the RAM issues (for those of us who have the issue in our cars). I for one do.

You can check to see if your VIN is impacted here:
https://bmw-recall-tool.netlify.app/

My data:

Order date: July 15, 2021
Sail date: October 14, 2021
Arrive Port of Charleston: November 2, 2021

RAM issue open, 13 days.

(I'd really like me car please BMW).
Same here mine got done as well, and we were on the same boat
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      11-16-2021, 07:12 AM   #7
MackSea70
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Quote:
Originally Posted by micvite View Post
Same here mine got done as well, and we were on the same boat
Oh - sorry if I didn't communicate clearly. My RAM issue is NOT yet resolved (open status). Currently at 14 days and counting.

However, if yours is resolved that gives me a good indication I should be close behind.

(not sure if they would wait to do this on mine at the same time they install the M performance exhaust).
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      11-16-2021, 09:49 AM   #8
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Quote:
Originally Posted by MackSea70 View Post
Oh - sorry if I didn't communicate clearly. My RAM issue is NOT yet resolved (open status). Currently at 14 days and counting.

However, if yours is resolved that gives me a good indication I should be close behind.

(not sure if they would wait to do this on mine at the same time they install the M performance exhaust).
Ah I'm not sure? Mine got a lot of carbon fiber put on as well not sure if they did both together or not but my ram is done
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      11-16-2021, 10:34 AM   #9
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My car arrived at the Baltimore port on 10/22. Car is still there awaiting RAM. No ETA given by BMW Genius or Dealer.
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      11-16-2021, 04:28 PM   #10
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My CA just called to let me know the car is finished and waiting for a ship. He estimated mid-December delivery. I asked about the RAM and he said they have them at the port and will install it there.

I just said well, ok then.
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      11-16-2021, 08:28 PM   #11
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Quote:
Originally Posted by Namelss View Post
My CA just called to let me know the car is finished and waiting for a ship. He estimated mid-December delivery. I asked about the RAM and he said they have them at the port and will install it there.

I just said well, ok then.
Interesting. I really hope this is true. My guy also keeps telling me not to worry. He’s really setting the bar high, so if it doesn’t happen I’m raising hell. Lol
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      11-16-2021, 09:48 PM   #12
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My car (M5CS) had the RAM stop sale after completion. It when to the port and on a ship with in a matter of days ie normal time to fast. Arrived in Oxnard 4weeks later. Sat for about a week with the open work order. Now closed and awaiting release to a carrier. So in total I'd say 4-6 week wait for that part. Fortunately for me, most of the time was while at sea waiting anyway.
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      11-17-2021, 08:55 AM   #13
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Quote:
Originally Posted by Namelss View Post
My CA just called to let me know the car is finished and waiting for a ship. He estimated mid-December delivery. I asked about the RAM and he said they have them at the port and will install it there.

I just said well, ok then.
If they had them at the port, my car wouldn't be sitting there waiting for one for the last 26 days. I am guessing your CA doesn't have any more information than the Genius folks do. I hope you have better luck than I have had.
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      11-17-2021, 08:59 AM   #14
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My car has been sitting at port for a number of weeks now. Just checked the VIN recall and see it has "Retrofitting the receiver audio module" listed as the code description. I assume this is the "RAM" everyone else is waiting on? VIN status still says open as well. I think it's been there for a good 4 weeks now.
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      11-17-2021, 11:16 AM   #15
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Quote:
Originally Posted by matthewk View Post
If they had them at the port, my car wouldn't be sitting there waiting for one for the last 26 days. I am guessing your CA doesn't have any more information than the Genius folks do. I hope you have better luck than I have had.
Oh, for sure. That's why I said "well, ok then." I wouldn't trust much of what he says, he told me that they had an allocation at first contact. Once he couldn't provide me with an order number I thanked him for his time. They found one the following day.

I doubt he'd say, "it's coming but I have no idea when you'll get it!" I'm not holding my breath for this year.
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      11-17-2021, 08:52 PM   #16
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Quote:
Originally Posted by BarryB View Post
My car (M5CS) had the RAM stop sale after completion. It when to the port and on a ship with in a matter of days ie normal time to fast. Arrived in Oxnard 4weeks later. Sat for about a week with the open work order. Now closed and awaiting release to a carrier. So in total I'd say 4-6 week wait for that part. Fortunately for me, most of the time was while at sea waiting anyway.
Car released to carrier arriving 11/20. There must be some corporate prioritization causing different cars/models to be fitted at different times…….
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      11-18-2021, 12:54 PM   #17
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Oooohhhhh....exciting! Mine's cleared the RAM recall! So about 16 days at Port of Charleston. I'll email my CA and see if that means my MPE is also done and it's on it's way to the PC.
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      11-18-2021, 02:41 PM   #18
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Quote:
Originally Posted by MackSea70 View Post
Oooohhhhh....exciting! Mine's cleared the RAM recall! So about 16 days at Port of Charleston. I'll email my CA and see if that means my MPE is also done and it's on it's way to the PC.
For mine, no update on the carbon fiber m performance parts, aka they're not on the car yet lol, so now the wait continues...honestly they probably have the cars sitting waiting for the RAM then once that's done they move onto adding sccesories which sucks but....
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      11-18-2021, 03:32 PM   #19
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Quote:
Originally Posted by micvite View Post
For mine, no update on the carbon fiber m performance parts, aka they're not on the car yet lol, so now the wait continues...honestly they probably have the cars sitting waiting for the RAM then once that's done they move onto adding sccesories which sucks but....
I talked to my CA and he's confident the M accessories are in Charleston and will be installed quickly. He said I should probably hear from the PC next week to schedule delivery, so definitely close!
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      11-18-2021, 03:48 PM   #20
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Mine was released yesterday. On the way to dealer now. Was “at port” for about three weeks for the recall.
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      11-18-2021, 03:59 PM   #21
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Congrats to those got their Recalls done. Im still waiting at the port in NJ since 11/8.
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      11-19-2021, 05:48 AM   #22
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Quote:
Originally Posted by uzairimran89 View Post
Congrats to those got their Recalls done. Im still waiting at the port in NJ since 11/8.
I think you are right around where I am (timewise). Mygarage still shows my car is at port but dealer has confirmed it's on the way via the carrier truck.
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