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      12-13-2018, 10:22 AM   #1
CA dreaming
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Recommendations for So Cal dealer service

I just picked up my M5 here in San Diego this week, and let's just say that the sales team at the BMW dealership left a lot to be desired - almost the complete opposite of my awesome European Delivery experience last month!! I'm wondering if the same attitude goes through to their service department as well.
Newbie Question - does anyone have recommendations for a great Service dealership here in So Cal? (San Diego, Orange or LA County)
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      12-13-2018, 07:13 PM   #2
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Yes, Dung Trinh at Beverly Hills BMW. He has been the service advisor on all my M5's going back to my 2003 E39.
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      12-13-2018, 08:43 PM   #3
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Same dealership different SA... I've used Jeff Baker and have been since 2006... Wont go anywhere else or to anybody else...
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      12-14-2018, 09:56 AM   #4
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Thanks guys!
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      12-14-2018, 11:34 AM   #5
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Same dealership different SA... I've used Jeff Baker and have been since 2006... Wont go anywhere else or to anybody else...
How mod friendly are those guys? I've been using center Bmw but now have the Racechip
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      12-14-2018, 11:40 AM   #6
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Quote:
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Quote:
Originally Posted by shoei View Post
Same dealership different SA... I've used Jeff Baker and have been since 2006... Wont go anywhere else or to anybody else...
How mod friendly are those guys? I've been using center Bmw but now have the Racechip
As with any dealership, depends on your relation with your SA... None of my bmw's have been left stock however so no, i've never had an issue...
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      01-25-2019, 04:07 PM   #7
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Quote:
Originally Posted by CA dreaming View Post
I just picked up my M5 here in San Diego this week, and let's just say that the sales team at the BMW dealership left a lot to be desired - almost the complete opposite of my awesome European Delivery experience last month!! I'm wondering if the same attitude goes through to their service department as well.
Newbie Question - does anyone have recommendations for a great Service dealership here in So Cal? (San Diego, Orange or LA County)
Are you talking about Vista BMW? They have the absolute worst sales team I've ever seen. They tried to sell me a F90 lease at $3100 a month.
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      01-29-2019, 08:21 PM   #8
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Quote:
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Quote:
Originally Posted by shoei View Post
Same dealership different SA... I've used Jeff Baker and have been since 2006... Wont go anywhere else or to anybody else...
How mod friendly are those guys? I've been using center Bmw but now have the Racechip
Center bmw is literally the worst dealership in the valley regarding mods and flagging cars. They flagged my f10
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      01-29-2019, 09:39 PM   #9
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Quote:
Originally Posted by f90_FTW View Post
Quote:
Originally Posted by Quickburn7 View Post
Quote:
Originally Posted by shoei View Post
Same dealership different SA... I've used Jeff Baker and have been since 2006... Wont go anywhere else or to anybody else...
How mod friendly are those guys? I've been using center Bmw but now have the Racechip
Center bmw is literally the worst dealership in the valley regarding mods and flagging cars. They flagged my f10
Really?

I have quite a list of mods and they haven't flagged it. I didn't even remove the race chip for my service 2 weeks ago and they didn't flag it. I also always take care of my SA and service manager with Amazon gift cards
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      01-29-2019, 09:40 PM   #10
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Quote:
Originally Posted by Quickburn7 View Post
Quote:
Originally Posted by f90_FTW View Post
Quote:
Originally Posted by Quickburn7 View Post
Quote:
Originally Posted by shoei View Post
Same dealership different SA... I've used Jeff Baker and have been since 2006... Wont go anywhere else or to anybody else...
How mod friendly are those guys? I've been using center Bmw but now have the Racechip
Center bmw is literally the worst dealership in the valley regarding mods and flagging cars. They flagged my f10
Really?

I have quite a list of mods and they haven't flagged it. I didn't even remove the race chip for my service 2 weeks ago and they didn't flag it. I also always take care of my SA and service manager with Amazon gift cards
Who do you use? His name
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      05-24-2019, 03:57 PM   #11
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Sterling BMW in Newport beach see Alex Yorba the SA
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      08-01-2019, 10:52 AM   #12
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Sterling BMW in Newport beach see Alex Yorba the SA
Ben, is he Mod Friendly?
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      08-01-2019, 10:53 AM   #13
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Quote:
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Quote:
Originally Posted by BenD View Post
Sterling BMW in Newport beach see Alex Yorba the SA
Ben, is he Mod Friendly?
Quote:
Originally Posted by Hockeytyme View Post
Quote:
Originally Posted by BenD View Post
Sterling BMW in Newport beach see Alex Yorba the SA
Ben, is he Mod Friendly?
Yes he is you just have to be cool with him
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      08-01-2019, 11:04 AM   #14
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Yes he is you just have to be cool with him
Cool, they are close to me. I bought my car at Irvine but I have no connections in the service dept. Newport is the next closest
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IG: @hockeytyme All runs on street with no prep on 21 inch wheels and PS4S tires
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      08-06-2019, 11:48 AM   #15
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Thanks Ben! I just switched to Sterling as they are down the street, good to know there are mod friendly SA's there I saw Tony for 1200 break in service but I'll ask for Alex next time.
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      11-15-2019, 12:51 AM   #16
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It isn't just the SA, it's whether the techs will respect your property in the shop.
Keep they greasy hands off the car and do the right thing when no one is watching. Also, don't F unplug my dash cams without asking first!
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