BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BMW M5 F90 (2018+) General Forums F90 M5 Pricing, Ordering, Tracking, and European Delivery    BMW CCA Rebate Processing Time?

Post Reply
 
Thread Tools Search this Thread
      04-06-2019, 10:35 AM   #67
Pimpsy
Captain
418
Rep
862
Posts

Drives: 2019 M5C
Join Date: Jan 2012
Location: NJ

iTrader: (0)

Submitted my rebate on 1/23. Received it last week.
__________________
Retired 2016 BMW 550i xDrive MSport | 2013 BMW 550i xDrive MSport | 2012 BMW 535i xDrive | 1988 BMW 325ic | 1984 BMW 318i
Appreciate 0
      04-07-2019, 04:08 PM   #68
drexplode
Brigadier General
drexplode's Avatar
1762
Rep
3,054
Posts

Drives: G26 i4x
Join Date: Jul 2007
Location: Walled Lake Michigan

iTrader: (17)

Quote:
Originally Posted by drexplode View Post
For those that submitted in 18 - I was informed by CCA that BMW NA experienced an IT issue and some requests were rejected. They are in process of restoring these requests. DOH!
Received check yesterday for Dec 2018 submission.
Appreciate 0
      04-09-2019, 06:32 PM   #69
gooselee
First Lieutenant
United_States
162
Rep
381
Posts

Drives: 2019 M550i
Join Date: Aug 2018
Location: Atlanta

iTrader: (0)

Quote:
Originally Posted by trev230 View Post
Still no answer on mine. Submitted 1/12. still shows "bmw admin review". I emailed and received a response about 6 weeks ago that they were still processing. Now I've emailed again and they aren't responding. It's been almost 3 months and still shows the same status as January. Last year I submitted one for my wife's new X5 and received it in 60 days.
We submitted on the same day (1/12) but mine at least progressed to "Approved by CCA" sometime in late Feb. Been stuck there ever since.

I sent an email to the rewards address shown on the status page and it seems to have gone into a black hole...
Appreciate 0
      04-15-2019, 04:25 PM   #70
trev230
Captain
trev230's Avatar
347
Rep
600
Posts

Drives: 2022 M5C
Join Date: Sep 2013
Location: Charlotte, NC

iTrader: (0)

Just a follow up. My check showed up today lol. Status still shows under admin review when I login and check the rebate status. Almost exactly 3 months.
Appreciate 0
      04-15-2019, 04:32 PM   #71
gooselee
First Lieutenant
United_States
162
Rep
381
Posts

Drives: 2019 M550i
Join Date: Aug 2018
Location: Atlanta

iTrader: (0)

Ok I emailed again and they replied almost immediately this time. They said mine is stuck with BMWNA who is having to process everything manually, but they put my name on a list to send to BMWNA this week of people to expedite. They also said I'd get an email when the check is in the mail.

I'll go back to sitting on my hands, I guess. I did appreciate the quick response this time.
Appreciate 0
      04-23-2019, 10:35 PM   #72
dardeca
Major
dardeca's Avatar
United_States
499
Rep
1,313
Posts

Drives: 2019 M5 Competition
Join Date: Jul 2010
Location: Dallas

iTrader: (2)

Submitted mine on 3/23. According to the website it hasn't moved at all...still shows as "Awaiting BMW CCA Admin review"
__________________
E92 M3 Supplemental manual p.38: "The laws of physics cannot be repealed, even with DSC."
Appreciate 0
      05-27-2019, 09:09 AM   #73
gooselee
First Lieutenant
United_States
162
Rep
381
Posts

Drives: 2019 M550i
Join Date: Aug 2018
Location: Atlanta

iTrader: (0)

Update here.

Took delivery 1/11, submitted rebate 1/12. Still no check.

Have emailed BMW CCA several times and always get the same canned response that it's stuck with BMW NA and I'll get an email eventually. When I ask if there's any way to specifically check on mine or move it up given the wait, there is no secondary response. Coming up on 5 months now - this is ridiculous.

I love the car which is the main thing, but this experience makes me question the administrative capabilities of BMW CCA and BMW NA should I ever need to deal with them for anything else like this. They need to realize that while a very small part, this is still a part of the brand experience.
Appreciate 0
      05-27-2019, 09:32 AM   #74
dardeca
Major
dardeca's Avatar
United_States
499
Rep
1,313
Posts

Drives: 2019 M5 Competition
Join Date: Jul 2010
Location: Dallas

iTrader: (2)

Took delivery on 3/23. Submitted the rebate form a day or 2 after that. Mine now shows as "approved by CCA". Hopefully my check arrives in the next month or so.
__________________
E92 M3 Supplemental manual p.38: "The laws of physics cannot be repealed, even with DSC."
Appreciate 0
      05-27-2019, 01:26 PM   #75
weingarm
Captain
weingarm's Avatar
847
Rep
698
Posts

Drives: M3
Join Date: Sep 2007
Location: NY

iTrader: (0)

Quote:
Originally Posted by dardeca View Post
Took delivery on 3/23. Submitted the rebate form a day or 2 after that. Mine now shows as "approved by CCA". Hopefully my check arrives in the next month or so.
I too took delivery nearly the same day, 3/21. Submitted request that same day. Changed to "approved by CCA" a couple weeks ago. Waiting... Won't get my hopes up for a check before mid-summer (July?)
__________________
2023 M3: Isle of Man Green
2021 X7 40i: Phytonic Blue
Appreciate 0
      05-28-2019, 06:09 PM   #76
weingarm
Captain
weingarm's Avatar
847
Rep
698
Posts

Drives: M3
Join Date: Sep 2007
Location: NY

iTrader: (0)

Quote:
Originally Posted by weingarm View Post
Quote:
Originally Posted by dardeca View Post
Took delivery on 3/23. Submitted the rebate form a day or 2 after that. Mine now shows as "approved by CCA". Hopefully my check arrives in the next month or so.
I too took delivery nearly the same day, 3/21. Submitted request that same day. Changed to "approved by CCA" a couple weeks ago. Waiting... Won't get my hopes up for a check before mid-summer (July?)
And just as I say that, I got my check in the mail today from BMWNA. About 9 and 1/2 weeks after I submitted my request.
__________________
2023 M3: Isle of Man Green
2021 X7 40i: Phytonic Blue
Appreciate 0
      05-29-2019, 04:55 PM   #77
dardeca
Major
dardeca's Avatar
United_States
499
Rep
1,313
Posts

Drives: 2019 M5 Competition
Join Date: Jul 2010
Location: Dallas

iTrader: (2)

Quote:
Originally Posted by dardeca View Post
Took delivery on 3/23. Submitted the rebate form a day or 2 after that. Mine now shows as "approved by CCA". Hopefully my check arrives in the next month or so.
Update: my check arrived today.
__________________
E92 M3 Supplemental manual p.38: "The laws of physics cannot be repealed, even with DSC."
Appreciate 0
      06-11-2019, 06:08 PM   #78
gooselee
First Lieutenant
United_States
162
Rep
381
Posts

Drives: 2019 M550i
Join Date: Aug 2018
Location: Atlanta

iTrader: (0)

Officially at 5 months now and still nothing.

Word from BMWCCA when I checked in a month ago is that it's still stuck in the 2018 "being manually processed" batch, even though my delivery and application was in 2019.

Apparently, even though the application specifically asks for delivery date (and clarifies for ED that this is the Munich pick-up date), and that I was told to put delivery date instead of purchase date when I called to ask, they actually wanted me to enter my purchase date and not the date I did PCD.

This single shift in date apparently resulted in my application being pulled from the normal 2019 processing queue and tossed back into 2018, where it has been stuck for almost half a year.

Ridiculous.
Appreciate 0
      07-16-2019, 01:19 PM   #79
srttan
Enlisted Member
srttan's Avatar
United_States
57
Rep
47
Posts

Drives: BMW F90 Competition
Join Date: Apr 2019
Location: Ft Lauderdale, FL

iTrader: (0)

Took delivery of car on May 22 and submitted for refund that week. Received rebate check on July 15. So about 5-6 weeks. Surprised it came so quickly after reading other comments.

Also, I don't know why dealers don't advertise these rebates to potential buyers. It's really a no brainer.
Appreciate 0
      07-17-2019, 08:10 AM   #80
ZZZZMD1991
Private First Class
United_States
66
Rep
137
Posts

Drives: 2020 M5 Competition
Join Date: Jan 2019
Location: Manhattan, New York, USA

iTrader: (0)

Garage List
2020 BMW  [0.00]
Quote:
Originally Posted by riceman View Post
What has been the experience in processing time with the BMW CCA rebate? I did a search but didn't find anything, maybe I didn't use the correct keywords.

I saw in years past where it seemed to be very quick, but that has not been my experience so far. Submitted via e-mail on 9/6, I got a response on 9/12 saying that my submission was received and would be processing, I'd receive another e-mail when they were done and had turned it over to BMW NA. Nothing since then, and the website shows no rebates listed for my account on the tracking page.

These people are liars and thieves. They are more than happy to take your membership dues, but when it comes time to make good on the rebate promised in the membership benefits all you get is double-speak. I bought an M550i and magically they told me that somehow my vehicle was not a "qualifying purchase". The car and the deal were nowhere to be found among the "exclusions" of the rebate program. Getting them to adhere to their promises in the program is like pulling teeth. No integrity, whatsoever.
Appreciate 0
      09-03-2019, 05:09 PM   #81
boredM
Second Lieutenant
124
Rep
256
Posts

Drives: Ford F-350 & Nardo F90
Join Date: Dec 2018
Location: MS

iTrader: (1)

I submitted mine on July 9th.
Got my check today
Appreciate 0
      09-09-2019, 09:11 PM   #82
av0789
Second Lieutenant
56
Rep
299
Posts

Drives: '16 F80
Join Date: Apr 2016
Location: NY

iTrader: (0)

Submitted on July 5th, received my check today.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 11:51 AM.




m5post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST