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BMW M5 F90 (2018+) General Forums F90 M5 Pricing, Ordering, Tracking, and European Delivery    RAM resolution time

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      11-19-2021, 11:02 AM   #23
micvite
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Well my car is damaged at the port, has over 3% damage so they can't sell me the car so now I gotta see what they'll do. Gonna have to order another one basically...
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      11-19-2021, 11:24 AM   #24
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Officially at 4 weeks at the receiving center in Baltimore, RAM issue still open.

Do they have to tell you if there was damage in transit? Not getting the B&W is one thing, but I'd really prefer a car without body damage too.
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      11-19-2021, 11:31 AM   #25
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Quote:
Originally Posted by matthewk View Post
Officially at 4 weeks at the receiving center in Baltimore, RAM issue still open.

Do they have to tell you if there was damage in transit? Not getting the B&W is one thing, but I'd really prefer a car without body damage too.
Yes they have to tell you, anything over 3% surface is not sellable to customer so it'll go to auction
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      11-19-2021, 11:49 AM   #26
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Quote:
Originally Posted by micvite View Post
Well my car is damaged at the port, has over 3% damage so they can't sell me the car so now I gotta see what they'll do. Gonna have to order another one basically...
That's a real bummer, especially after the tedious wait. Sorry to hear.
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      11-19-2021, 12:00 PM   #27
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That's a real bummer, especially after the tedious wait. Sorry to hear.
Yeah... they said they'll try to expedite another one for me... I wonder if they're gonna do anything else considering the wait lol... and I wonder if they have some spare B&W laying around if not I'll have to cancel completely...
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      11-20-2021, 09:09 AM   #28
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For those still waiting and checking my garage status..just to let you know my status still shows “at port” but the dealer has sent me a screenshot showing that it is on a carrier being delivered today.
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      11-20-2021, 09:29 AM   #29
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For those still waiting and checking my garage status..just to let you know my status still shows “at port” but the dealer has sent me a screenshot showing that it is on a carrier being delivered today.
Yeah I've been showing at port for well over a week. My CA sent me a screen shot of their system and mine is at Greenville VPC - I'm taking performance center delivery, so definitely not "at port".

I'm told I should expect an email next week from the PC to schedule my delivery.
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      11-20-2021, 01:49 PM   #30
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I have 2 recalls open, does it take longer if you have 2 recalls?
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      11-21-2021, 03:59 PM   #31
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I’d imagine BMW wants to do all they can to get these higher margin cars out the door before the end of the year too.
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      11-22-2021, 09:49 AM   #32
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Reading through these and seeing some folks have only had their car wait at port for 3 weeks is odd to me. Mine has been at the Baltimore port since 10/18 waiting on RAM. Perhaps the Charleston port has been quicker to retrofit vs the Baltimore port? Status is still "open" so I know there's not a delay on the tracking website. Mine also has B&W and my order was placed well before it was announced B&W wouldn't be available anymore.
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      11-22-2021, 04:19 PM   #33
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I have a question... At which port is a vehicle at when the garage says At the Port....is this Germany or US. First timer here...so I just wasn't sure.
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      11-22-2021, 04:19 PM   #34
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Quote:
Originally Posted by LeviBruno View Post
Reading through these and seeing some folks have only had their car wait at port for 3 weeks is odd to me. Mine has been at the Baltimore port since 10/18 waiting on RAM. Perhaps the Charleston port has been quicker to retrofit vs the Baltimore port? Status is still "open" so I know there's not a delay on the tracking website. Mine also has B&W and my order was placed well before it was announced B&W wouldn't be available anymore.
We're probably right next to one another. 10/22 for mine.. B&W was ordered but it seems it was removed during the build. does yours still show it in the tracker?
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      11-22-2021, 07:29 PM   #35
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Landed at dealer this morning. Picking up tomorrow. Took all my parts, etc.. off the current 2019 this morning. Looking forward to the LCI!
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      11-22-2021, 07:30 PM   #36
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Quote:
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I have a question... At which port is a vehicle at when the garage says At the Port....is this Germany or US. First timer here...so I just wasn't sure.
One of the port statuses is leaving Germany. Then it says “bon voyage” and then the next at port means it’s here in the U.S. somewhere.
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      11-22-2021, 07:38 PM   #37
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Landed at dealer this morning. Picking up tomorrow. Took all my parts, etc.. off the current 2019 this morning. Looking forward to the LCI!
Nice, congrats. Post pictures, hopefully im right behind you
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      11-22-2021, 08:08 PM   #38
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Nice, congrats. Post pictures, hopefully im right behind you
You gotta be close considering the timing of when both of our orders went in. Mygarage did update this morning to in transit to dealer status but the dealer had that notification last week so their is a lag in updates for sure.
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      11-23-2021, 09:35 PM   #39
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One of the port statuses is leaving Germany. Then it says “bon voyage” and then the next at port means it’s here in the U.S. somewhere.
Thanks for the response... appreciate it.
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      11-24-2021, 08:42 AM   #40
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My RAM stop sale just closed this morning at NJ port. Today marks day 14 at the port. Better than I expected.
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      11-26-2021, 02:46 PM   #41
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Quote:
Originally Posted by matthewk View Post
We're probably right next to one another. 10/22 for mine.. B&W was ordered but it seems it was removed during the build. does yours still show it in the tracker?
Yes, my build still has the B&W included in the tracker. I asked my dealer if they knew anything and all he could tell me was BMW is prioritizing sold vehicles…. But still going on a month at port now.
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      11-26-2021, 09:02 PM   #42
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Like this for over a month now.
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      11-27-2021, 09:34 AM   #43
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Originally Posted by Bluehorseshoe View Post
Like this for over a month now.
Im at port since 11/8 with the same issue. Some people got their cars before me and they hit the port after me, doesn't make sense. Which port is the car located?
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      11-28-2021, 11:46 AM   #44
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Quote:
Originally Posted by uzairimran89 View Post
Im at port since 11/8 with the same issue. Some people got their cars before me and they hit the port after me, doesn't make sense. Which port is the car located?
Makes no sense, but it seems the Baltimore port is the slowest.
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