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BIMMERPOST Universal Forums General BMW News and Cars Discussion    BMW will cut no-cost maintenance program to 3yr/36k for MY2017, and exclude items

View Poll Results: How likely are you to consider another brand after seeing the BMW MP changes?
Definitely will 271 37.28%
Most likely will 124 17.06%
Possibly will 185 25.45%
No chance 147 20.22%
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      01-07-2016, 12:54 PM   #177
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Quote:
Originally Posted by PARTSFROMERIK View Post
It all depends on how you use it, Christ we had a guy here with a 2 month old M235 who needed an entire clutch kit because he just couldn't drive.

But I think NORMAL driving you could do 36-42k now if you're a non experienced driver it could really vary 28-32k
only 36-42k miles on a clutch? Christ, I'd be pretty mad if I needed to replace a clutch before 75k, and I drive my cars pretty hard.
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      01-07-2016, 12:58 PM   #178
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Quote:
Originally Posted by dd1981 View Post
This is not 100% accurate. I spoke to my dealer and they said the zero maintenance still applies to my car even tho I bought it in May 2015 CPO. Getting new brakes no issues here.
With the purchase of a CPO there is a separate maintenance plan. You pay for this (optionally, I believe) as part of the total cost of the CPO vehicle.
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      01-07-2016, 01:02 PM   #179
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Quote:
Originally Posted by Mikecom32 View Post
only 36-42k miles on a clutch? Christ, I'd be pretty mad if I needed to replace a clutch before 75k, and I drive my cars pretty hard.
like I said it all depends on your driving you could obviously last 100k if you don't smash it. I've seen e46s come to our dealer with 110-130k on the original clutch (not m obv)
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      01-07-2016, 01:05 PM   #180
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Quote:
Originally Posted by adc View Post
On an M car, front rotors are about $450 a piece, a little less in the rear. Rotors and pads are $2k in parts alone, a major expense even if you change them yourself.

I would have to have to do this at the end of my lease.
I can't agree more this has more effect on M cars
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      01-07-2016, 01:07 PM   #181
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Quote:
Originally Posted by sygazelle View Post
Maintenance change, not warranty change. Still an issue expecially for M owners, but not quite the same as reducing warranty coverage.
Yes, you are correct - I misspoke there using the term 'warranty' - I was referring to the maintenance... sorry.
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      01-07-2016, 01:11 PM   #182
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Quote:
Originally Posted by Downeaster1 View Post
As a dealership technician, I know for a fact people abuse the hell out of the system. We have people who have cages in their M3/M4's who clearly track their car, and then bring it in for brake vibration. I've manipulated my own CBS data to reflect due oil changes and I think I'm on my 8th or 9th warranty oil change (because I don't agree for a second about their 15k mile oil services). If you own a manual transmission vehicle, I HIGHLY suggest getting them to throw a clutch in there before you can't anymore. Just be warned, it's impossible to get a flywheel covered.
My dealer changed my service schedule from every 10000 to every 3000 miles on my last F30. I didn't ask for it but they did and they honored the maintenance when it says due service every 3000 miles.
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      01-07-2016, 01:13 PM   #183
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How about Battery did they make improvements?
I have 550i my biggest concern is down do road will I have to change my battery every time I get my oil changed.
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      01-07-2016, 01:16 PM   #184
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Quote:
Originally Posted by Daftasabrush View Post
You folks in the US get free maintenance!? And now you're complaining because you get a little bit less free maintenance?

Wow

Free maintenance is *very* rare in the UK, you can buy two different 'service inclusive' packages from the dealer to cover your BMW if you want but no obligation to. Also you guys still have your warranty which isn't affected, me thinks the lady doth protest too much.
To compare BMW as a brand in Europe to BMW as a brand in the US is not quite fair...
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      01-07-2016, 01:18 PM   #185
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I think they are going this route to encourage more shorter terms of ownership (ie leasing/owners choice for the applicable states). More turn over, more new sold cars, more CPO eligible units, etc. Maybe to help rebuild the value in the brand?

I think I get it... I'm sure after the first go round of them doing this, they'll come up with some maintenance plan for the CPO buyer.

No need to leave for good, but maybe see if MB and Audi have anything up there sleeve.

Hm.
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      01-07-2016, 01:18 PM   #186
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too many niche models. Got to save cost somehow.
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      01-07-2016, 01:28 PM   #187
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I don't post often but, this caught my attention. This change in the maintenance warranty can be discounted and, rationalized in many ways but, make no mistake, it is a reduction in value. I lease an M4 and leased an M3 before it. I usually do about 45,000 mi. during a three year lease term. I have an M car and, lease it, because I like to DRIVE it, it is not a garage queen. I like to plan my costs and the 4 yr /50,000 mile maintenance warranty is an important part of that plan. I know i will likely need new brake pads and possibly front rotors before the end of the term, that is a large expense. Under the current warranty pads and rotors cost me $0. There is a reason BMW does not want to supply brake pads and rotors after 36,000 mi., because it happens! I don't want to get stuck with the bill when it does. The current worry free 4 yr./ 50,000 mi. maintenance warranty is a large part of why I pay what I do for my M car. Without a major reduction is the monthly lease payment to compensate for my inevitable increased maintenance cost, I will definitely be looking at other options. Also, know, that I really like BMWs and have for years so moving away from the brand is not a flippant decision, but it becomes an option I would not have considered before, because of this warranty change.
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      01-07-2016, 01:32 PM   #188
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ok I think I'm out. Before I came to BMW several years ago. I owned 7 New Jeeps back to back. Brand loyalty I said. But after they started decreasing in quality (which was already low to begin with) I decided enough was enough and moved to another brand. I liked the BMW brand, how they ride and the quality the offered but since then and after owning 4 now it is time to move on I think. My new 3er has had more software issues that I care to mention and none have been totally fixed. And my Z4 has been in the shop for a tranny issue several times only to be told nope no problem here when I drive her regularly and know better. So after my tenure with these loans are over I will have to say good bye my friends in BMW land. Maybe ill build a vehicle myself since they jumped the shark.
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      01-07-2016, 01:33 PM   #189
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Quote:
Originally Posted by kent11202 View Post
Why BMW included brakes, clutches (for all 25 people that own a manual) or wiper blades in the first place is beyond me.
Agree completely. Also with no other company paying for them either I don't see this as being a big risk to BMW.

Part of me thinks that long term it is better for people like me who will never go through brakes or a clutch in 50k miles and don't have interest in BMW paying for the ones that do (total costs are spread over all new cars).

I changed all four brakes on my last car (an Audi) at 145k miles.
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      01-07-2016, 01:37 PM   #190
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Quote:
Originally Posted by BGR View Post
Curious which new Audi you recently purchased?
S4, my biggest gripe is the dsg, pure shit, mostly from being over geared, and it plows unless you really get into the throttle and the tricky diff kicks in. Other things like the quality of the oil pan, ability to change oil - must remove the front areo panels, driver door needs to be slammed shut, driver window won't go up unless you hold it, front window molding is pushed in - factory install issue. It just seems like they cut every corner possible when making it (original iPod connector in 2016 with no USB port...). It has 4K miles so hopefully a few things can get fixed during the only free oil change.
Note my wife likes driving it, Quattro is awesome in the snow, she just hates listening to me bitch about it and point things out to her.

Last edited by bjcarls; 01-07-2016 at 01:57 PM..
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      01-07-2016, 01:37 PM   #191
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Quote:
Originally Posted by _thenicoftime View Post
...Maybe to help rebuild the value in the brand?
There are better ways to build brand value. This is not one of them!
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      01-07-2016, 01:38 PM   #192
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Ouch....this was a huge reason why I went with them over other luxo brands. Now makes it easier to consider others...pity
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      01-07-2016, 01:41 PM   #193
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yea. I think this is the nail in the coffin for me buying another BMW.

Lease maybe. But I'll never buy another one of these no matter how much I love em'.
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      01-07-2016, 01:42 PM   #194
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I think some of the people on their high horses commenting are missing the point.

Overall, when you get a bunch of free stuff and then you stop getting the free stuff it'll p@@@ you off. Seems totally reasonable to me. Just because your country never had this deal doesn't make our emotions about it invalid. Also, the brakes and possibly clutch can be a big deal. It's not about if you can afford to pay it yourself but about how you didn't have to pay before/spend time doing it yourself and you will in the future.
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      01-07-2016, 01:42 PM   #195
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Quote:
Originally Posted by David70 View Post
don't have interest in BMW paying for the ones that do (total costs are spread over all new cars).
I see your point, but I highly doubt this is going to A. reduce the price of cars, service or parts. B. slow down increasing prices
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      01-07-2016, 01:43 PM   #196
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Quote:
Originally Posted by sygazelle View Post
I suppose you are right. I wrote my comment from the view of a non-M owner. You M owners have a really different situation.

Regardless of all the truly legitimate complaining that is going on about this move, I still don't see many of us actually leaving the brand over this change. M owners may be an exception because the hard dollar impact of that 4th year of maintenance is higher. But then, M owners want performance. So now your dilemma will be finding another brand with a 4 year free maintenance program that has a car that performs like an M car. How many brands fit that criteria? Zero or 1 if you think Cadillac makes your heart race like an M.

There is a lot of emotion going on right now. People are pissed. I get that. But, in the end of the day, after all the dust has settled, most of use won't change brands just because of this maintenance change. If we change brands it will also be for other reasons.
Not quite.
I have had a similar experience with my X5 3.5i. If I didn't have the additional 14K miles/12Months, I would have had approximately $3,000 in maintenance from the brakes and oil changes.
Emotional or not, this is a serious issue and I squeeze every penny I make...hard, so that I can maximize my enjoyment of life in a responsible fashion. That calculus includes a financial analysis of every car I purchase vs. the competitors and BMW has been almost impossible to beat when including the maintenance for a serial owner such as myself and many others on this board. If the maintenance goes away, I will probably do so, as well.

Cheers-mk

Last edited by MKSixer; 01-07-2016 at 01:52 PM..
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      01-07-2016, 01:49 PM   #197
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Well, on the plus side, it should now be cheaper to pick up a used M3 in 2020...
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      01-07-2016, 01:49 PM   #198
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Quote:
Originally Posted by mkoesel View Post
With the purchase of a CPO there is a separate maintenance plan. You pay for this (optionally, I believe) as part of the total cost of the CPO vehicle.
Yes. The cost to CPO a car varies by model. I believe that the cost to CPO my M6 was just under $3K.
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