BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BIMMERPOST Universal Forums Cosmetic Care & Detailing (PPF/Wash/Wax/Detailing/Restoration/Repairs)    Cal-Tex window coating scam

Post Reply
 
Thread Tools Search this Thread
      03-13-2019, 03:01 PM   #1
basque76
Not a BMW Genius
basque76's Avatar
United_States
48
Rep
118
Posts

Drives: 12' BMW 535i (dec.), 19' M5
Join Date: Jan 2018
Location: Houston, TX

iTrader: (0)

Cal-Tex window coating scam

So I purchased this protective plan after finance guy tells me it covers replacement of windshield in case of rock chips for around $1000. Then low and behold I get a clean rock chip (no crater or fracture) in the center of rain sensor where I can't see and next day it spreads from beyond the black center where I then notice it. Take it to Advantage BMW in Houston and guy first can't find me in the Cal-Tex system as having the protection plan, I prove I did pay for it with paperwork, then let's me know they did find me, but wants a picture of crack and will replace only if it is less than 6 inches!! I am beginning to think this windshield protection plan is a scam. Did anyone else purchase and receive full details on warranty (fine print)? Anyone else have experience with Cal-Tex coating (third party) sold through BMW finance?
Appreciate 0
      03-13-2019, 04:28 PM   #2
Ever34
Lieutenant
325
Rep
519
Posts

Drives: F90 M5
Join Date: Jun 2018
Location: Ottawa, Canada

iTrader: (0)

Quote:
Originally Posted by basque76 View Post
So I purchased this protective plan after finance guy tells me it covers replacement of windshield in case of rock chips for around $1000. Then low and behold I get a clean rock chip (no crater or fracture) in the center of rain sensor where I can't see and next day it spreads from beyond the black center where I then notice it. Take it to Advantage BMW in Houston and guy first can't find me in the Cal-Tex system as having the protection plan, I prove I did pay for it with paperwork, then let's me know they did find me, but wants a picture of crack and will replace only if it is less than 6 inches!! I am beginning to think this windshield protection plan is a scam. Did anyone else purchase and receive full details on warranty (fine print)? Anyone else have experience with Cal-Tex coating (third party) sold through BMW finance?
Did you read the document? What does it say?
Appreciate 0
      03-18-2019, 02:02 PM   #3
basque76
Not a BMW Genius
basque76's Avatar
United_States
48
Rep
118
Posts

Drives: 12' BMW 535i (dec.), 19' M5
Join Date: Jan 2018
Location: Houston, TX

iTrader: (0)

Quote:
Originally Posted by Ever34 View Post
Did you read the document? What does it say?
You assume there is a document. I went back to finance manager and he gave me paper that soley addresses ResistAll for paint and fabric. Nothing on there about the windshield details. It pretty much is a scam.
Appreciate 0
      03-19-2019, 07:46 PM   #4
Mach550
Captain
Mach550's Avatar
United_States
462
Rep
885
Posts

Drives: 2019 M550i
Join Date: Aug 2018
Location: Tampa Bay

iTrader: (0)

Garage List
2019 BMW M550i  [8.00]
Quote:
Originally Posted by basque76 View Post
will replace only if it is less than 6 inches!!
Sure they didn't say more than 6 inches? That seems backwards, easy fix if its not big enough is to push on the windshield to spread it...
Appreciate 0
      03-26-2019, 09:51 AM   #5
basque76
Not a BMW Genius
basque76's Avatar
United_States
48
Rep
118
Posts

Drives: 12' BMW 535i (dec.), 19' M5
Join Date: Jan 2018
Location: Houston, TX

iTrader: (0)

That's what I thought too, but no. I think they say they won't replace if more than 6" because they are statistically betting on it propagating before you can get it to the dealership. A rock chip can spread super fast overnight. Lesson learned, take a photo ASAP.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 10:00 AM.




m5post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST