[GUNGASLOW]

Tell them you want to talk to the CEO of BMW!!

[windtendo]

Originally Posted by tcw495

Not when you're paying $100k out of your own pocket for essentially a piece of art since this thing won't be on the road for at least a few more weeks.

Bro, it’s a lease. Op stated this much.

[tcw495]

Originally Posted by windtendo

Bro, it’s a lease. Op stated this much.

Thanks, bro. I'm aware. I'm making the point that this isn't something you should have to just bend over and take, whether it's a lease or not, because this puts you out of the vehicle for at least a few weeks, and then who knows how much more frequently this car is going to have to go back in for service over the next 3 years.

[Ever34]

I'm sure there is a procedure in terms of engine removal and install and I'm absolutely sure that BMW knows what they are doing. I mean if they pull the engine and replace it and everything works as it should I fail to see where the problem is. I highly doubt they would put such a high performance car back on the road if it was not safe. Imagine the lawsuit if something went wrong after the install.

I agree that lease payments should be suspended during the time of repair but also agree that if it takes too long the OP should be put in a new car.

I'm no mechanic so I might be wrong but I fail to see where the problem lies with an engine swap. It's mechanical....either it works or it doesn't.

[windtendo]

Originally Posted by tcw495

Thanks, bro. I'm aware. I'm making the point that this isn't something you should have to just bend over and take, whether it's a lease or not, because this puts you out of the vehicle for at least a few weeks, and then who knows how much more frequently this car is going to have to go back in for service over the next 3 years.

You literally said he was paying 100k out of his own pocket, so it didn’t quite sound like you were aware.

[Ash83]

Does any one knows whats wrong with those engines?

[F32Fleet]

Originally Posted by 530iDriver

Can they do so legally? Is there a threshold in the dollar amount of repairs performed to a vehicle that would force full disclosure?

I mean how much is one of these engines brand new off the crate? $30K a piece?

I would think so if the cars were never delivered to the dealer.

[PackPride85]

Originally Posted by Ever34

I'm sure there is a procedure in terms of engine removal and install and I'm absolutely sure that BMW knows what they are doing. I mean if they pull the engine and replace it and everything works as it should I fail to see where the problem is. I highly doubt they would put such a high performance car back on the road if it was not safe. Imagine the lawsuit if something went wrong after the install.

I agree that lease payments should be suspended during the time of repair but also agree that if it takes too long the OP should be put in a new car.

I'm no mechanic so I might be wrong but I fail to see where the problem lies with an engine swap. It's mechanical....either it works or it doesn't.

It's not that cut and dry. I have some hands on experience swapping motors and can tell you what the manufacturer puts in the service manual is not always the most problem free way of doing it. If you go back to around 2010 when a bunch of WRX motors grenaded in the first 2k miles, you'll see how many issues people had with dealer motor swaps.

The ONLY way I would even consider keeping a BMW with a swapped motor is if they flew a team from Germany over to do it (which they could do for the dozen or so $100k+ cars).

[tcw495]

Originally Posted by windtendo

You literally said he was paying 100k out of his own pocket, so it didn’t quite sound like you were aware.

It was hyperbolic because it's easy to measure sticker value on the car. What I meant was, he's paying some amount of $$ out of his own pocket for a car that is valued at $100k+, but I just said "$100k out of pocket" as a proxy for "expensive ass car" because lease payments can vary wildly between people who negotiate well/horribly, good/bad dealerships, high/low COL cities and $0/$10k in down payment.

[M3 Adjuster]

Originally Posted by crazyclinician

That is scary shit. BWM has to do better than this for the price people pay for these cars! Come on BMW!

I have not seen an INFALLIBLE car manufacturer yet... have you?

Have you seen how many Ferrari and Lamborhini catch on fire?
Do you really think that a more expensive vehicle is going to be more " reliable " and less likely to fail SIMPLY because it's more expensive? C'mon Man!

[sdshah]

Push for a new car. This time get a comp pack and you'll be better off.

[Neptune7]

Would going through social media help? Like messaging BMW on Facebook, Twitter. It's helped in the past with grievances against airlines.

[///3dkn]

Cancel the lease and get an E63S or Porsche and call it a day.

[Jez_zza]

Originally Posted by Neptune7

Would going through social media help? Like messaging BMW on Facebook, Twitter. It's helped in the past with grievances against airlines.

Front page on Bimmerpost must have caught BMW attention too !

[SoCalRPM]

Originally Posted by 530iDriver

What a shame but it looks like the N63 in all
It's iterations, is an engine to avoid. If you must, V8 BMWs are pretty much lease only cars.

Please. You can now buy an e9x M3 for almost 1/3 of the original MSRP, pay $2k for preventative maintenance and then you'll have a sweet V8 ///M and still save money.

[MiamiFan13]

Originally Posted by btsmith

I feel torn on this...
Good - they identified the problem (pretty quickly) and took it off the road and offered a free fix.Better than it blowing up (or otherwise failing) on me while driving.

Bad - I just bought a 6 figure car last month but I'm not allowed to drive it and as of this moment they haven't officially stopped the monthly bills (but I'm sure they will). And they pulled it off the road so quickly no one has been able to tell me how long until it would be fixed/driveable. Also, I feel pretty confident that the guy at the dealership that is going to do the work has NEVER installed an F90 engine. I didn't pay >$100k for it to be in the shop all the time.

I'm confused....didn't you say you leased this car? Now you are saying you bought it? Which is it?

[Brake_Late]

[F90_M5]

@btsmith

I'm sorry to hear this is happening to you.
I also live in Chicago and have the exact same build as you except that I have alpine white. Hope everything gets solved soon in a way you want.

My car also has issues the service couldn't identify and escalated to BMW NA and waiting for response.

Seat memory(position) malfunction and car making weird noise.

[M6-Coupe]

Originally Posted by dsocold

ya but why would he care for a new car when its just a lease considering he has no intention to keep it..??

if he financed or paid cash then i get it but if not honestly i wouldnt mind to much as long as im compensated and taken care of in a few ways

The intention of lease is not return necessarily! Some people lease the car to reduce the payment for the first 3 years and then finance it for another 5 or 6 years... even if the intention is to return, you are paying money for a brand new car not a repaired one correct?

[Fuller]

Originally Posted by GUNGASLOW

Ford does this all the time with focus RS and mustangs.. I don't think they have ever given a customer a new car because the engines are defective! Sometimes they even give them half an engine and don't completely swap it out for a new block.. that's even worse

This is why it's been many years since I've owned a ford.

The issue here isn't that bmw issued a recall or that something went wrong with this run of cars. We can't reasonably expect any company or organization to be perfect. They will make mistakes. The focus here is on how they respond to the mistake. Do they do what's right and stand behind their product and services, or do they do the bare minimum they think they can get away with? It seems like in this case they're being evasive with details and trying to do everything they can to minimize the impact to the company, instead of focusing on making customers whole.

[tcw495]

Originally Posted by MiamiFan13

I'm confused....didn't you say you leased this car? Now you are saying you bought it? Which is it?

Yes, OP said it is a lease. Everyone gets so unnecessarily caught up in the details...bought is sometimes just intended as a generic term and does not actually mean you paid cash...

If someone moves into a $1 million home with a 30-year mortgage, do they tell their friends, "hey I just mortgaged a new house"? Because they certainly haven't bought it yet, the lender owns probably 80% of that home. But they still say, "hey, I just bought a new house."

It really doesn't matter much that it is a lease vs. financing. What if OP is the type of person that buys out his cars at the end of the lease? Then the residual value is affecting him, as one of the posters above mentioned.

[Hachima]

Originally Posted by GUNGASLOW

Tell them you want to talk to the CEO of BMW!!

I had one escalation that I did have to take to the BMWNA President in order to appeal a decision made by my regional area managers. It was pretty frustrating up until that point but after that the red carpet came out and things worked out well.