[Flying Ace]

Originally Posted by btsmith

I feel torn on this...
Good - they identified the problem (pretty quickly) and took it off the road and offered a free fix.Better than it blowing up (or otherwise failing) on me while driving.

Bad - I just bought a 6 figure car last month but I'm not allowed to drive it and as of this moment they haven't officially stopped the monthly bills (but I'm sure they will). And they pulled it off the road so quickly no one has been able to tell me how long until it would be fixed/driveable. Also, I feel pretty confident that the guy at the dealership that is going to do the work has NEVER installed an F90 engine. I didn't pay >$100k for it to be in the shop all the time.

Sorry about your situation. If your car was a lease, I would call BMW USA and try to get some reimbursement for the lost of use of the car.

I wouldn't worry about the dealership tech working on the car. They are trained on M cars. Some shops usually have a specialist that works on more complicated projects like this. If anything, you'd WANT a dealership to do this work. It's a 3rd party performance shop that wouldn't know anything about the car.

[PhrogFixer01]

Originally Posted by Flying Ace

exactly. Lemon usually means there's multiple attempts at fixing a problem but to no avail. This isn't a lemon situation. Far from it.

Now you can sue BMWNA for diminished value...but that's gonna be a tough one to win, so you're likely to settle after a protracted battle that will cost you thousands.

Exactly!

My experience is most businesses will shut down as soon as you mention lawsuit. Better approach usually is state your claim and concern, engage in reasonable negotiations and come to a fair common ground. There are many ways this could be approached and resolved that would result in a win for the OP.

[PackPride85]

I've seen dealers do motor swaps....you don't want to drive a performance car with a swapped motor. Unless you can get an extended warranty for free, and by extended I mean like 10 years unlimited miles covering the entire car.

[IK6SPEED]

Originally Posted by PhrogFixer01

Lemon law goes beyond just non use of the car. I contacted lemon law lawyers and none would take my case because of the "reasonable attempt" to repair. It's not cut and dry...

Depends on state.

[IK6SPEED]

Originally Posted by Flying Ace

exactly. Lemon usually means there's multiple attempts at fixing a problem but to no avail. This isn't a lemon situation. Far from it.

Now you can sue BMWNA for diminished value...but that's gonna be a tough one to win, so you're likely to settle after a protracted battle that will cost you thousands.

No you cannot sue for diminished value on an item that belongs to a third party.

[ckanderson]

Originally Posted by Tonyfsu21

They better bring someone in from Germany!!!!!! This entire process will require rigorous QAQC sign offs. This is a $100k+ car and the engine swap will need to be done to factory spec. I don't care how wonderful your service department is and how well the shop foreman is trained, this is a job for a factory rep.

[Flying Ace]

Originally Posted by IK6SPEED

No you cannot sue for diminished value on an item that belongs to a third party.

I meant for a car he owns. For a leased car, he can ask for cash back for the months the car was in the shop.

[M6-Coupe]

Originally Posted by Nikolas

I went through this with my 2014 GT3. Don't be afraid to push. I got:
1. $2K for each month out....$12K
2. A bunch of free swag.
3. Weekend in Atlanta to be the first group at the experience center.
4. Extended warranty.
5. Brand new 911S for the entire duration of the delay

That's Porshe... This is BMW.
My M6 was sitting in service department for about 40 days waiting for part. They just gave me a 3 series loaner pluse one month reimbursement after thousand call to BMWNA!

[dsocold]

my 135i n54 had an engine replacement and trans replaced not at the same time though By BMW Under CPO and let me tell ya the shit i found down the road.. Moral of the story it will never be built as precise as the factory they miss things itll never be perfect perfect .. worst thing they missed on my car they had my motor mounts connected to the motor but not to the chassis had me chasin suspension problems for months replacing everything only to find out it was missing a few bolts that commect it to the chassis on one side that my local indy found replacing my oil pan gasket.. And thats on an n54 i cant imagine how many times harder it would be on an f90 m5 probably like 10x..

[BM dnobagaV]

Originally Posted by M6-Coupe

That's Porshe... This is BMW.
My M6 was sitting in service department for about 40 days waiting for part. They just gave me a 3 series loaner pluse one month reimbursement after thousand call to BMWNA!

BMW is a joke compared to Porsche in most aspects of the game. Definitely in the service aspect.
#s85

[dmboone25]

Originally Posted by kevinlevrone

I fail to see how a recall about replacing the engine is a bad thing, like some people are complaining here. You get a brand-new engine which comes prepared from factory, the dealer is merely replacing it as a whole.

I wouldn't want some local dealer replacing my engine, lease instead of purchase be damned.

[dmboone25]

Originally Posted by Flying Ace

Sorry about your situation. If your car was a lease, I would call BMW USA and try to get some reimbursement for the lost of use of the car.

I wouldn't worry about the dealership tech working on the car. They are trained on M cars. Some shops usually have a specialist that works on more complicated projects like this. If anything, you'd WANT a dealership to do this work. It's a 3rd party performance shop that wouldn't know anything about the car.

I would just rather it be someone else's problem - aka, I would also want a different car. That might be unreasonable from BMW's perspective, and he might not have legal recourse for a new car, but I would push for one anyway.

I also wouldn't trust the M specialist replacing my engine, named Bubba and reaaaaaaaalllllly excited to be workin on that there M5!

[Teutonic]

Originally Posted by Vic55

Engine replacement!!! So what happens when you try to trade this car in at a BMW center and they pull history on the service records and see this blasphemy. If Im the used car manager taking your car in on trade Im going to hit that car hard for that process.

My engine on my overly maintained vehicle died at exactly 80.015 km.

One month and half later the engine was replaced. The car is back with a new heart. Might take a hit or might not.
What bothers me is that I have paid for half of it.
Yeah, don't like anybody touching my car, yet it happened to me. But we couldn't throw the car in the garbage and want to keep it too since they don't make it anymore.
Now, I have learn to live with the thought that is still a new engine. However, my trust is low, I am not pleased since the cheapest car in my life never had a such problem.

The car is in a wonderful shape and has a new OEM engine installed by BMW. Mileage starts from zero so for some might be a plus.

[visualguy]

Originally Posted by BM dnobagaV

BMW is a joke compared to Porsche in most aspects of the game. Definitely in the service aspect.
#s85

I haven't noticed a difference between brands in terms of service quality in my area. They're all similarly bad... I've owned BMW, Audi, Porsche, Infiniti, and Nissan. Same issues with technicians who don't know enough or care enough to get things done right and without causing damage. There's a serious shortage of technicians, and no brand has a source of better technicians than other brands. I don't really blame the technicians - they are poorly paid, overworked, and under-trained.

OP - absolutely insist on a new car.

[Stealth7]

The word you're looking for is "rescission". If BMW does not play ball with you and give you a new car, which they should, you should tell them that you intend to rescind your contract with BMW. On a brand-new 100K purchase you should not have to have a substitute motor installed by who knows who.

[Fuller]

A car that retails for over 100k needs a full engine replacement after a month or two. To add to it, everyone is being hush about the details. Something stinks about this. Clearly there's a serious safety issue or liability that bmw is hoping is limited to a small set of cars and can be quickly brushed under the carpet. I won't buy another bmw.

[MachinesWithSouls]

I sympathize, but I also don't see any big deal.

BMW should cover your lease as long as they have the car, no question. They should provide you with a loaner if your choice, no question. They are doing both.

Otherwise, it'll be fine. It's a lease so diminished value isn't an issue. M guys (I am one) like to pretend their cars are special and unique among regular BMWs, but to the shop, it's just another car. I'd be more worried if they had to take the block apart for some reason.

If you planned on keeping the car, then I'd be much more concerned.

[TheRealBob]

Originally Posted by visualguy

I haven't noticed a difference between brands in terms of service quality in my area. They're all similarly bad... I've owned BMW, Audi, Porsche, Infiniti, and Nissan. Same issues with technicians who don't know enough or care enough to get things done right and without causing damage. There's a serious shortage of technicians, and no brand has a source of better technicians than other brands. I don't really blame the technicians - they are poorly paid, overworked, and under-trained.

OP - absolutely insist on a new car.

This has been my experience as well.

[doug_999]

Some 550s and new V8 X5s also have a stop sale on them for a new engine. And the replacement engine is a refurbished one.

(bet they found out a new guy was chewing gum on the engine line and are pulling every car he (OR SHE) worked on
..kidding... but maybe not

[F32Fleet]

Just a FYI to those who worry about a technician working on a M5. . I've been told that basically the N63 family has been a big moneymaker for service departments. The technicians have plenty of experience dropping V8's out the bottom of the vehicle to repair a list of issues.

[StatenEye]

Shit happens, there was a mistake and it will be fixed. That being said, they should just give you a new car so you aren't inconvienced with this. Not a good way to start ownership of something like this you were looking forward to. I feel for you man, good luck.

[dsocold]

ya but why would he care for a new car when its just a lease considering he has no intention to keep it..??

if he financed or paid cash then i get it but if not honestly i wouldnt mind to much as long as im compensated and taken care of in a few ways