[bmwsport]

Hmm, I think you should check back with your SA, b/c the notes feature should work. I have a 2010 x5 and I've been using the google send to car option since day one, which was around Dec. '09. There are intermittent times when I didn't receive the link, just as the OP said, google was temporarily down. I believe there is a limited number of characters that can be sent in the notes feature, but I don't the exact number. I'll try to send another link to the car tonight and will reply back tomorrow if the feature is up and running again. Also, I believe there may a time limit as to when you send a link to the car. For example, if just got home and shut off the car, you may have up to 2 hours (roughly speaking) to send a link to the car. Hope this helps.