435i axle broke (car under warranty) but they won't warranty it
Me and my friend was going out of state about 150 miles from home his car suddenly smoked up and hears clinking sound from front. Calls roadside and had car towed to nearest dealership. Got a call this morning they think my friend hit something to impact the axle which they say will not be under warranty. We argue that we have a dash cam and we didn't hit anything hard to cause the issue. I find it total bullshit. When my axle cracked on my m4 my local dealer replaced everything without questions. But anyways they said they can have the part replaced today so my friend bite the bullet and just paid out of pocket. We just picked up the car and after driving about 50 miles same issue happen again on the part that was replaced. Now my question is should this be under warranty to begin with? Can we show the part to another Bmw service and have a tech evaluate if this should of been under warranty? If anyone in service department can chime in and give your advice that would be great.
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