Quote:
Originally Posted by rbernard1984
I agree with everyone above, Anthony and Riss Racing have been one of the best companies i have dealt with for performance parts. I have dealt with many companies over the years and spent plenty hard earned cash and never once had a second thought about spending money with them. The very fact that Anthony issued a refund at 4:30 in the morning really shows the kind of company Riss Racing is. Some people you can just never make happy, such is life.
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good then continue to do business with them, the fact is they did not treat me this way, hence my preface that it was my individual experience with them that I was describing. They never let me know about this customs issue and never gave me a firm eta after repeated begging attempts.
As a customer I hope that when a company lists a product as available, it is actually available and I do not have to call and email them repeatedly to have it shipped after I have payed, let alone find out after nearly a month, 12 emails and 4 phone calls that I will not only not be receiving the product but that there was a problem with customs that was not relayed to me until after I posted a public complaint about the issue.......
I mean seriously, that is beyond unprofessional and people can make up their own minds. This is the internet and a public forum. I am posting my personal experience, take from it what you will. I'm just happy if I get my money back and get to actually receive an oil catch can for my car.
The dp is ironically a secondary thought to this thread.