Quote:
Originally Posted by wesleyan92
Classic BMW in Dallas; they are usually not this lame and haven't pulled a similar move in my past 10 years of dealing with them. If we weren't going through a freaking pandemic, I would be more forceful and talk face to face but the current situation just sucks. Hopefully get my car back tomorrow, be out $1,300 and then start the conversation with BMW. It is a freaking lease payment I'll be out.
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Given your SA screwed up and went ahead and did the replacement, they should have given you a discounted price on the part and labor. The markup on both of those is very high.