[quibbs]

When I learned of this (after I bought the car), I filled out my BMW customer survey and shared my feelings with them.
BMW had to have known most people's expectations would be CarPlay was included and not subscription. Leaving it to dealerships to inform potential buyers is naive at best.

Sometimes you can get a feel for a company's business ethos. It's in their policies and language. My issue with this concerns the principal of the matter. It was an ill conceived play for more revenue and left me with a negative impression of BMW.

At least they did reverse this terrible decision. But only as it was so bad I'm sure a vast majority of customers complained.

We usually get what we accept.