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Mine was waiting for a ship for 9 days I think. Genius wasn't able to give me more info when I asked why the wait (when my buddy's waited for 1 day) though my CA did mention that if there were damage, it would be marked with a red "D" in his system. Mine is going to CA so I think it was just truly waiting for a ship. 3 weeks sounds pretty extraordinary, I hope you have movement soon.
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