drfluid - sorry to hear about the trouble. I don't have iDrive, so I can't respond to those specific issues, but it is a well known probability that the telematics unit for BMW Assist and Bluetooth can be damaged during the update. It is likely that they will need to order you a new unit and install it. Have you reported these problems to them?
Not to ask you dumb questions, but are you trying to adjust the voice control volume while the VC is operating? I ask because it took me awhile to figure that out for myself.
You should let your SA know all the things that are not working properly and ask them to fix them. Best of luck.
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I think it is bad luck to be superstitious
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