Quote:
Originally Posted by A.Kon
Thanks. I would like an email address. I can't seem to find a Canadian one.
As you can imagine. 3.5 months of this bs is really getting to me. I emailed the dealership manager a while ago and they didn't even respond. How lousy is that? This dealership is quite ridiculous.
|
This problem might be a bigger problem than your car and dealership. Apparently there is a problem impacting many 2014 BMW's in Canada with BMW Assist and Connected Drive. Are you able to connect and talk to BMW Assist when you press the SOS Button? If you are able to talk to them the hardware might be working correctly and BMW Assist just doesn't have your subscription information so you are not getting the full service. Apparently BMW made changes impacting 2014 models and BMW Canada did not receive or act upon them resulting in the service not being set up correctly. There are others with the same problem. Suggest you call BMW Assist Canada and talk to them (1-800-493-4070).