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      04-07-2017, 09:57 PM   #10
-BEASTMW-
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Drives: 2011 E90 M3
Join Date: Aug 2015
Location: Sunnyvale, CA

iTrader: (0)

Newbold BMW in the Chicago area was great in the purchase of my car. My salesman, Damon, was very easy to work with and honest throughout the long-distance purchase of my unicorn E90 M3. I got the car shipped to me in excellent condition, but it turned out that it was missing the Convenience Pkg that it was advertised as having - I'm sure an honest mistake, as the car had some of the individual items optioned but not everything. When I brought this to his attention, he never once avoided blame or resisted in any way, and offered to either buy it back and reimburse me for all shipping costs, or to give me a mutually agreed upon refund. He took my first offer or $1,500 and that was that. Would love to do business with them again.
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