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ghuesser, I think you are correct, different country might slightly have different programming. In my case, I can find the "Office" option and I have it checked, and emails from my Blackberry Enterprise still doesn't show, but all my SMS shows. Now, I don't have Nav, that's the diff between mine and yours.
ghuesser, is your email from webmail such as gmail or hotmail, or from Exchange Server? Mine is from the Exchange Server, I'm not sure if that makes any different.
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