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There's another thread on this site that goes into what happens at the VDC (has pics and all). The cars coming in sometimes get damaged, but any damage that happens and is repaired there prior to delivery isn't considered "damage", it's considered factory work/part of normal building process. What I'm saying is that even if a car is damaged and gets repaired at the VDC, it's no different (in the eyes of BMW or legally) than if the car got dinged while being built in the factory in Germany and they repaired it there.
It's common for cars to arrive with scrapes or dents (sometimes cars at the BMW VDC even get entirely new engines installed), but anything that happens to the car before it leaves the VDC is damage that "doesn't count" since it's still considered the factory...at least that's how I understand it.
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